Baptist Medical Center East

(334) 244-8330 · 400 Taylor Road, Montgomery, AL 36117

Overview

Baptist Medical Center East is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #010149. The hospital type is acute care hospitals. The address is 400 Taylor Road, Montgomery, AL 36117. The overall rating is 4.

Facility ID010149
Facility NameBAPTIST MEDICAL CENTER EAST
Address400 Taylor Road
Montgomery
AL 36117
CountyMontgomery
Telephone(334) 244-8330
Hospital TypeAcute Care Hospitals
Hospital OwnershipGovernment - Hospital District or Authority
Emergency ServicesYes
Overall Rating4

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 6.
Better than the national value: 0, No different: 6, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 2, No different: 4, Worse: 1
Readmission Measure Total measures in the group: 11. Facility reported measures count: 6.
Better than the national value: 0, No different: 5, Worse: 1
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 11.
Better than the national value: , No different: , Worse:
NotesThe Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 612, Response Rate: 16% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 67%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 9%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 24%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 69%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 24%
Patients who reported that their room and bathroom were "Always" cleanPercent: 71%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 9%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 20%
Cleanliness - linear mean scoreScore: 87 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 81%
Nurse communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 3%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 16%
Patients who reported that their doctors "Always" communicated wellPercent: 81%
Doctor communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 4%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 15%
Patients who reported that they "Always" received help as soon as they wantedPercent: 68%
Staff responsiveness - linear mean scoreScore: 86 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 8%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 24%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 65%
Communication about medicines - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 17%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 18%
Discharge information - linear mean scoreScore: 86 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 14%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 86%
Patients who "Agree" they understood their care when they left the hospitalPercent: 39%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 4%
Care transition - linear mean scoreScore: 84 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 57%
Care transition - star ratingRating: 4 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 33%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 3%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 64%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 45%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 5%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 50%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 39%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 3%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 58%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 19%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 81%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 76%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 5%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 19%
Patients who reported that their doctors "Always" listened carefully to themPercent: 80%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 4%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 16%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 88%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 9%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 5%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 20%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 75%
Overall hospital rating - linear mean scoreScore: 91 (scale 1-100)
Overall hospital rating - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 79%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 7%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 14%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 78%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 4%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 18%
Patients who reported that their nurses "Always" listened carefully to themPercent: 77%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 3%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 20%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 87%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 11%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 61%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 9%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 30%
Quietness - linear mean scoreScore: 83 (scale 1-100)
Quietness - star ratingRating: 3 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 2%
Patients who reported YES, they would definitely recommend the hospitalPercent: 79%
Recommend hospital - linear mean scoreScore: 92 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 19%
Recommend hospital - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 50%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 28%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 22%
Summary star ratingRating: 3 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 9%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 91%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patients
Death rate for heart attack patientsNo Different Than the National Rate3912.5
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate1828.6
Death rate for heart failure patientsNo Different Than the National Rate23110.9
Death rate for pneumonia patientsNo Different Than the National Rate29014.4
Death rate for stroke patientsNo Different Than the National Rate8612.2
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate1471.28
Postoperative Respiratory Failure RateNo Different Than the National Rate1396.79
Serious blood clots after surgeryNo Different Than the National Rate4264.19
Blood stream infection after surgeryNo Different Than the National Rate1365.16
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate2610.89
Accidental cuts and tears from medical treatmentNo Different Than the National Rate7081.00
Pressure soresNo Different Than the National Rate24950.46
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate31180.13
Collapsed lung due to medical treatmentNo Different Than the National Rate33110.23
Broken hip from a fall after surgeryNo Different Than the National Rate30060.14
Serious complicationsNo Different Than the National Value1.01
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate4012.46

Location Information

Street Address 400 TAYLOR ROAD
CityMONTGOMERY
StateAL
Zip Code36117

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Jackson Hospital & Clinic Inc 1725 Pine Street, Montgomery, AL 36106(334) 293-80002
Montgomery General Hospital, Inc 401 Sixth Avenue, Montgomery, WV 25136(304) 442-5151
Baptist Medical Center South 2105 East South Boulevard, Montgomery, AL 36116(334) 288-21002

Hospitals in the state of AL

Hospital NameAddressTelephoneOverall Rating
Riverview Regional Medical Center 600 South Third Street, Gadsden, AL 35901(256) 543-52004
Fayette Medical Center 1653 Temple Avenue North, Fayette, AL 35555(205) 932-59664
Marion Regional Medical Center 1256 Military Street South, Hamilton, AL 35570(205) 921-62005
Providence Hospital 6801 Airport Boulevard, Mobile, AL 36608(251) 633-10004
Prattville Baptist Hospital 124 S Memorial Dr, Prattville, AL 36067(334) 361-42675
Lakeland Community Hospital 42024 Highway 195 E, Haleyville, AL 35565(205) 485-71175
Jack Hughston Memorial Hospital 4401 River Chase Drive, Phenix City, AL 36867(334) 732-30005
Lawrence Medical Center 202 Hospital Street, Moulton, AL 35650(256) 974-22004
St Vincent's Birmingham 810 St Vincent's Drive, Birmingham, AL 35205(205) 939-70005
Thomas Hospital 750 Morphy Avenue, Fairhope, AL 36532(251) 928-23754
Find all hospitals in the state of AL

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Princeton Baptist Medical Center 701 Princeton Avenue Southwest, Birmingham, AL 35211(205) 783-38003
Mississippi Baptist Medical Center 1225 N State St, Jackson, MS 39202(601) 968-10004
Citizens Baptist Medical Center 604 Stone Avenue, Talladega, AL 35160(256) 761-45423
Baptist Medical Center - Nassau 1250 S 18th St, Fernandina Beach, FL 32034(904) 321-35005
Baptist Medical Center Beaches 1350 13th Ave S, Jacksonville Beach, FL 32250(904) 247-29005
Valley Baptist Medical Center- Brownsville 1040 W Jefferson St, Brownsville, TX 78520(956) 544-14004
Baptist Health Medical Center-Little Rock 9601 Interstate, Little Rock, AR 72205(501) 202-20001
Integris Baptist Medical Center, Inc 3300 Northwest Expressway, Oklahoma City, OK 73112(405) 949-30112
Shelby Baptist Medical Center 1000 First Street North, Alabaster, AL 35007(205) 620-81004
Baptist Medical Center-Leake 1100 Highway 16 East, Carthage, MS 39051(601) 267-14224

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.