Jack Hughston Memorial Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #010168. The hospital type is acute care hospitals. The address is 4401 River Chase Drive, Phenix City, AL 36867. The overall rating is 5.
| Facility ID | 010168 |
| Facility Name | JACK HUGHSTON MEMORIAL HOSPITAL |
| Address | 4401 River Chase Drive Phenix City AL 36867 |
| County | Russell |
| Telephone | (334) 732-3000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Government - State |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 3. Better than the national value: 0, No different: 3, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 3. Better than the national value: 0, No different: 3, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 7. Better than the national value: 0, No different: 7, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 5. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 84% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 6% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 10% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 78% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 4% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 18% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 84% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 5% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 11% |
| Cleanliness - linear mean score | Score: 93 (scale 1-100) |
| Cleanliness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 89% |
| Nurse communication - linear mean score | Score: 96 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 2% |
| Nurse communication - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 9% |
| Patients who reported that their doctors "Always" communicated well | Percent: 90% |
| Doctor communication - linear mean score | Score: 96 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 2% |
| Doctor communication - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 8% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 81% |
| Staff responsiveness - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 5% |
| Staff responsiveness - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 14% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 76% |
| Communication about medicines - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 14% |
| Communication about medicines - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 10% |
| Discharge information - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 10% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 90% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 30% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 3% |
| Care transition - linear mean score | Score: 88 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 67% |
| Care transition - star rating | Rating: 5 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 25% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 3% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 72% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 33% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 4% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 63% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 32% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 2% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 66% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 10% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 90% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 86% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 11% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 87% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 3% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 10% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 95% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 3% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 4% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 88% |
| Overall hospital rating - linear mean score | Score: 95 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 88% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 5% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 7% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 87% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 10% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 88% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 2% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 10% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 92% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 6% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 85% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 2% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 13% |
| Quietness - linear mean score | Score: 94 (scale 1-100) |
| Quietness - star rating | Rating: 5 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 2% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 90% |
| Recommend hospital - linear mean score | Score: 96 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 8% |
| Recommend hospital - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 64% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 22% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 14% |
| Summary star rating | Rating: 5 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 9% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 91% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 1182 | 1.9 | |
| Death rate for heart attack patients | Number of Cases Too Small | |||
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 29 | 7.7 | |
| Death rate for heart failure patients | No Different Than the National Rate | 27 | 12 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 35 | 14.9 | |
| Death rate for stroke patients | Number of Cases Too Small | |||
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1899 | 1.25 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 1871 | 2.71 | |
| Serious blood clots after surgery | No Different Than the National Rate | 2023 | 3.71 | |
| Blood stream infection after surgery | No Different Than the National Rate | 1814 | 4.22 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 112 | 0.91 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 213 | 1.21 | |
| Pressure sores | No Different Than the National Rate | 897 | 0.43 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Number of Cases Too Small | |||
| Collapsed lung due to medical treatment | No Different Than the National Rate | 2325 | 0.29 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 2192 | 0.10 | |
| Serious complications | No Different Than the National Value | 0.82 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 2003 | 2.63 |
| Street Address |
4401 RIVER CHASE DRIVE |
| City | PHENIX CITY |
| State | AL |
| Zip Code | 36867 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Russell County Hospital | 153 Dowell Road, Russell Springs, KY 42642 | (270) 866-4141 | |
| Russell County Hospital | 58 Carroll Street, Lebanon, VA 24266 | (276) 883-8100 | 3 |
| Russell Regional Hospital | 200 S Main Street, Russell, KS 67665 | (785) 483-3131 | 2 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Highlands Medical Center | 380 Woods Cove Road, Scottsboro, AL 35768 | (256) 259-4444 | 4 |
| Marion Regional Medical Center | 1256 Military Street South, Hamilton, AL 35570 | (205) 921-6200 | 5 |
| Andalusia Health | 849 South Three Notch Street, Andalusia, AL 36420 | (334) 222-8466 | 4 |
| Medical Center Enterprise | 400 N Edwards Street, Enterprise, AL 36330 | (334) 347-0584 | 4 |
| Lakeland Community Hospital | 42024 Highway 195 E, Haleyville, AL 35565 | (205) 485-7117 | 5 |
| Dale Medical Center | 126 Hospital Ave, Ozark, AL 36360 | (334) 774-2601 | 4 |
| Shelby Baptist Medical Center | 1000 First Street North, Alabaster, AL 35007 | (205) 620-8100 | 4 |
| Riverview Regional Medical Center | 600 South Third Street, Gadsden, AL 35901 | (256) 543-5200 | 4 |
| Baptist Medical Center East | 400 Taylor Road, Montgomery, AL 36117 | (334) 244-8330 | 4 |
| Lawrence Medical Center | 202 Hospital Street, Moulton, AL 35650 | (256) 974-2200 | 4 |
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