Canyon Vista Medical Center

(520) 263-3001 · 5700 East Highway 90, Sierra Vista, AZ 85635

Overview

Canyon Vista Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #030043. The hospital type is acute care hospitals. The address is 5700 East Highway 90, Sierra Vista, AZ 85635. The overall rating is 3.

Facility ID030043
Facility NameCANYON VISTA MEDICAL CENTER
Address5700 East Highway 90
Sierra Vista
AZ 85635
CountyCochise
Telephone(520) 263-3001
Hospital TypeAcute Care Hospitals
Hospital OwnershipVoluntary non-profit - Other
Emergency ServicesYes
Overall Rating3

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 6.
Better than the national value: 0, No different: 6, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 4.
Better than the national value: 0, No different: 4, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 8.
Better than the national value: 0, No different: 8, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 11.
Better than the national value: , No different: , Worse:
NotesThe Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 848, Response Rate: 25% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 64%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 12%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 24%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 56%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 12%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 32%
Patients who reported that their room and bathroom were "Always" cleanPercent: 73%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 7%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 20%
Cleanliness - linear mean scoreScore: 88 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 77%
Nurse communication - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 4%
Nurse communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 19%
Patients who reported that their doctors "Always" communicated wellPercent: 78%
Doctor communication - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 5%
Doctor communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 17%
Patients who reported that they "Always" received help as soon as they wantedPercent: 60%
Staff responsiveness - linear mean scoreScore: 82 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 12%
Staff responsiveness - star ratingRating: 2 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 28%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 61%
Communication about medicines - linear mean scoreScore: 76 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 20%
Communication about medicines - star ratingRating: 2 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 19%
Discharge information - linear mean scoreScore: 86 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 14%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 86%
Patients who "Agree" they understood their care when they left the hospitalPercent: 46%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 7%
Care transition - linear mean scoreScore: 79 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 47%
Care transition - star ratingRating: 2 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 41%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 6%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 53%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 51%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 42%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 47%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 6%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 47%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 17%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 83%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 73%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 6%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 21%
Patients who reported that their doctors "Always" listened carefully to themPercent: 76%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 6%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 18%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 84%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 4%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 12%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 10%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 26%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 64%
Overall hospital rating - linear mean scoreScore: 86 (scale 1-100)
Overall hospital rating - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 74%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 10%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 16%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 72%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 6%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 22%
Patients who reported that their nurses "Always" listened carefully to themPercent: 72%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 5%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 23%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 85%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 12%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 60%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 9%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 31%
Quietness - linear mean scoreScore: 84 (scale 1-100)
Quietness - star ratingRating: 4 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 7%
Patients who reported YES, they would definitely recommend the hospitalPercent: 61%
Recommend hospital - linear mean scoreScore: 83 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 32%
Recommend hospital - star ratingRating: 2 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 49%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 31%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 20%
Summary star ratingRating: 3 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 11%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 89%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate2523
Death rate for heart attack patientsNo Different Than the National Rate20412.7
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate2188.7
Death rate for heart failure patientsNo Different Than the National Rate20813.6
Death rate for pneumonia patientsNo Different Than the National Rate33417.4
Death rate for stroke patientsNo Different Than the National Rate10312
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate3141.64
Postoperative Respiratory Failure RateNo Different Than the National Rate2855.06
Serious blood clots after surgeryNo Different Than the National Rate7323.62
Blood stream infection after surgeryNo Different Than the National Rate3124.93
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate1440.89
Accidental cuts and tears from medical treatmentNo Different Than the National Rate2571.13
Pressure soresNo Different Than the National Rate23190.26
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate33154.79
Collapsed lung due to medical treatmentNo Different Than the National Rate35710.22
Broken hip from a fall after surgeryNo Different Than the National Rate31280.13
Serious complicationsNo Different Than the National Value0.88
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate7182.33

Location Information

Street Address 5700 EAST HIGHWAY 90
CitySIERRA VISTA
StateAZ
Zip Code85635

Hospitals in the county of Cochise

Hospital NameAddressTelephoneOverall Rating
Copper Queen Community Hospital 101 Cole Avenue, Bisbee, AZ 85603(520) 432-6401
Northern Cochise Community Hospital, Inc. 901 West Rex Allen Drive, Willcox, AZ 85643(520) 384-3541
Benson Hospital 450 South Ocotillo Avenue, Benson, AZ 85602(520) 720-6541

Hospitals in the state of AZ

Hospital NameAddressTelephoneOverall Rating
Mayo Clinic Hospital 5777 East Mayo Boulevard, Phoenix, AZ 85054(480) 515-62965
Banner Del E. Webb Medical Center 14502 West Meeker Boulevard, Sun City West, AZ 85375(623) 524-40004
Mercy Gilbert Medical Center 3555 South Val Vista Drive, Gilbert, AZ 85297(480) 728-80004
Tucson Medical Center 5301 East Grant Road, Tucson, AZ 85712(520) 327-54613
Oro Valley Hospital 1551 East Tangerine Road, Oro Valley, AZ 85755(520) 901-35004
Banner Ironwood Medical Center 37000 North Gantzel Road, Queen Creek, AZ 85140(480) 394-40304
St. Joseph's Hospital and Medical Center 350 West Thomas Road, Phoenix, AZ 85013(602) 406-30004
Summit Healthcare Regional Medical Center 2200 East Show Low Lake Road, Show Low, AZ 85901(928) 537-43755
Honorhealth Deer Valley Medical Center 19829 North 27th Avenue, Scottsdale, AZ 85258(623) 879-52554
Flagstaff Medical Center 1200 North Beaver Street, Flagstaff, AZ 86002(928) 779-33664
Find all hospitals in the state of AZ

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.