SUMMIT HEALTHCARE REGIONAL MEDICAL CENTER

Address: 2200 East Show Low Lake Road, Show Low, AZ 85901
Telephone: (928) 537-4375

SUMMIT HEALTHCARE REGIONAL MEDICAL CENTER is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

SUMMIT HEALTHCARE REGIONAL MEDICAL CENTER is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #030062. The hospital type is acute care hospitals. The address is 2200 East Show Low Lake Road, Show Low, AZ 85901. The overall rating is 5.

Facility ID 030062
Facility Name SUMMIT HEALTHCARE REGIONAL MEDICAL CENTER
Address 2200 East Show Low Lake Road
Show Low
AZ 85901
County Navajo
Telephone (928) 537-4375
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 6.
Better than the national value: 1, No different: 5, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 6.
Better than the national value: 0, No different: 6, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 10.
Better than the national value: 1, No different: 8, Worse: 1
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 12.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 382, Response Rate: 22% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 74%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 4%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 22%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 67%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 4%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 29%
Patients who reported that their room and bathroom were "Always" cleanPercent: 76%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 9%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 15%
Cleanliness - linear mean scoreScore: 88 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 83%
Nurse communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 3%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 14%
Patients who reported that their doctors "Always" communicated wellPercent: 77%
Doctor communication - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 5%
Doctor communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 18%
Patients who reported that they "Always" received help as soon as they wantedPercent: 70%
Staff responsiveness - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 4%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 26%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 64%
Communication about medicines - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 18%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 18%
Discharge information - linear mean scoreScore: 85 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 15%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 85%
Patients who "Agree" they understood their care when they left the hospitalPercent: 46%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 4%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 50%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 37%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 3%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 60%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 50%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 6%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 44%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 48%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 48%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 15%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate2981.5
Death rate for heart attack patientsNo Different Than the National Rate11913.3
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate1908.3
Death rate for heart failure patientsNo Different Than the National Rate1459.9
Death rate for pneumonia patientsBetter Than the National Rate23110.8
Death rate for stroke patientsNo Different Than the National Rate9814.3
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate4621.26
Postoperative Respiratory Failure RateNo Different Than the National Rate4099.38
Serious blood clots after surgeryNo Different Than the National Rate9703.62
Blood stream infection after surgeryNo Different Than the National Rate4504.67
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate2011.01
Accidental cuts and tears from medical treatmentNo Different Than the National Rate4642.20
Pressure soresNo Different Than the National Rate20700.24
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate38154.95
Collapsed lung due to medical treatmentNo Different Than the National Rate29800.22
Broken hip from a fall after surgeryNo Different Than the National Rate26350.11
Serious complicationsNo Different Than the National Value1.01
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate9343.10

Location Information

Street Address 2200 EAST SHOW LOW LAKE ROAD
City SHOW LOW
State AZ
Zip Code 85901

Hospitals in the state of AZ

Hospital NameAddressTelephoneOverall Rating
Banner Ironwood Medical Center37000 North Gantzel Road, Queen Creek, AZ 85140(480) 394-40304
Banner Gateway Medical Center1900 North Higley Road, Gilbert, AZ 85234(480) 543-20004
Yuma Regional Medical Center2400 South Avenue A, Yuma, AZ 85364(928) 344-20003
St. Mary's Hospital1601 West St Mary's Road, Tucson, AZ 85745(520) 872-30003
Banner Del E. Webb Medical Center14502 West Meeker Boulevard, Sun City West, AZ 85375(623) 524-40004
Oro Valley Hospital1551 East Tangerine Road, Oro Valley, AZ 85755(520) 901-35004
Verde Valley Medical Center269 South Candy Lane, Cottonwood, AZ 86326(928) 639-60004
Honorhealth Scottsdale Shea Medical Center9003 East Shea Boulevard, Scottsdale, AZ 85260(480) 323-30004
Flagstaff Medical Center1200 North Beaver Street, Flagstaff, AZ 86002(928) 779-33664
Banner Goldfield Medical Center2050 West Southern Avenue, Apache Junction, AZ 85120(480) 733-33005
Find all hospitals in the state of AZ

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States