Summit Healthcare Regional Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #030062. The hospital type is acute care hospitals. The address is 2200 East Show Low Lake Road, Show Low, AZ 85901. The overall rating is 5.
Facility ID | 030062 |
Facility Name | SUMMIT HEALTHCARE REGIONAL MEDICAL CENTER |
Address | 2200 East Show Low Lake Road Show Low AZ 85901 |
County | Navajo |
Telephone | (928) 537-4375 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Voluntary non-profit - Private |
Emergency Services | Yes |
Overall Rating | 5 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 1, No different: 5, Worse: 0 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 10. Better than the national value: 1, No different: 8, Worse: 1 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 12. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 74% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 4% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 22% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 67% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 4% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 29% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 76% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 15% |
Cleanliness - linear mean score | Score: 88 (scale 1-100) |
Cleanliness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 83% |
Nurse communication - linear mean score | Score: 93 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
Nurse communication - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 14% |
Patients who reported that their doctors "Always" communicated well | Percent: 77% |
Doctor communication - linear mean score | Score: 90 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
Doctor communication - star rating | Rating: 2 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 18% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 70% |
Staff responsiveness - linear mean score | Score: 89 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 4% |
Staff responsiveness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 26% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 64% |
Communication about medicines - linear mean score | Score: 79 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 18% |
Communication about medicines - star rating | Rating: 3 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 18% |
Discharge information - linear mean score | Score: 85 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 15% |
Discharge information - star rating | Rating: 3 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 85% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 46% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 4% |
Care transition - linear mean score | Score: 82 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 50% |
Care transition - star rating | Rating: 3 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 37% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 3% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 60% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 50% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 44% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 48% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 48% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 15% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 85% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 71% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 24% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 74% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 20% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 85% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 12% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 6% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 22% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 72% |
Overall hospital rating - linear mean score | Score: 89 (scale 1-100) |
Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 80% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 78% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 80% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 3% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 17% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 89% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 51% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 13% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 36% |
Quietness - linear mean score | Score: 79 (scale 1-100) |
Quietness - star rating | Rating: 2 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 4% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 72% |
Recommend hospital - linear mean score | Score: 89 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 24% |
Recommend hospital - star rating | Rating: 3 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 49% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 30% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 21% |
Summary star rating | Rating: 3 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 14% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 86% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 298 | 1.5 | |
Death rate for heart attack patients | No Different Than the National Rate | 119 | 13.3 | |
Death rate for CABG surgery patients | ||||
Death rate for COPD patients | No Different Than the National Rate | 190 | 8.3 | |
Death rate for heart failure patients | No Different Than the National Rate | 145 | 9.9 | |
Death rate for pneumonia patients | Better Than the National Rate | 231 | 10.8 | |
Death rate for stroke patients | No Different Than the National Rate | 98 | 14.3 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 462 | 1.26 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 409 | 9.38 | |
Serious blood clots after surgery | No Different Than the National Rate | 970 | 3.62 | |
Blood stream infection after surgery | No Different Than the National Rate | 450 | 4.67 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 201 | 1.01 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 464 | 2.20 | |
Pressure sores | No Different Than the National Rate | 2070 | 0.24 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 38 | 154.95 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 2980 | 0.22 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 2635 | 0.11 | |
Serious complications | No Different Than the National Value | 1.01 | ||
Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 934 | 3.10 |
Street Address |
2200 EAST SHOW LOW LAKE ROAD |
City | SHOW LOW |
State | AZ |
Zip Code | 85901 |
Hospital Name | Address | Telephone | Overall Rating |
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Little Colorado Medical Center | 1501 North Williamson Avenue, Winslow, AZ 86047 | (928) 289-4691 | |
Whiteriver Phs Indian Hospital | 200 West Hospital Drive (Po Box 860), Whiteriver, AZ 85941 | (928) 338-4911 | |
Changepoint Psychiatric Hospital | 1920 West Commerce Drive, Lakeside, AZ 85929 | (928) 368-4110 | |
Hopi Health Care Center | Highway 264, Milepost 388, Polacca, AZ 86042 | (928) 737-6000 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Honorhealth Scottsdale Shea Medical Center | 9003 East Shea Boulevard, Scottsdale, AZ 85260 | (480) 323-3000 | 4 |
St Joseph's Hospital | 350 North Wilmot Road, Tucson, AZ 85711 | (520) 873-3000 | 3 |
Yuma Regional Medical Center | 2400 South Avenue A, Yuma, AZ 85364 | (928) 344-2000 | 3 |
Banner Goldfield Medical Center | 2050 West Southern Avenue, Apache Junction, AZ 85120 | (480) 733-3300 | 5 |
Banner Gateway Medical Center | 1900 North Higley Road, Gilbert, AZ 85234 | (480) 543-2000 | 4 |
Banner-University Medical Center South Campus | 2800 East Ajo Way, Tucson, AZ 85713 | (520) 874-2000 | 4 |
Mayo Clinic Hospital | 5777 East Mayo Boulevard, Phoenix, AZ 85054 | (480) 515-6296 | 5 |
Honorhealth Deer Valley Medical Center | 19829 North 27th Avenue, Scottsdale, AZ 85258 | (623) 879-5255 | 4 |
St. Joseph's Hospital and Medical Center | 350 West Thomas Road, Phoenix, AZ 85013 | (602) 406-3000 | 4 |
Flagstaff Medical Center | 1200 North Beaver Street, Flagstaff, AZ 86002 | (928) 779-3366 | 4 |
Find all hospitals in the state of AZ |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Self Regional Healthcare | 1325 Spring Street, Greenwood, SC 29646 | (864) 227-4111 | 3 |
Summit Pacific Medical Center-Swing Bed Unit | 600 East Main Street, Elma, WA 98541 | (360) 346-2222 | 2 |
Littleton Regional Healthcare | 600 St Johnsbury Road, Littleton, NH 03561 | (603) 444-9000 | 2 |
Manning Regional Healthcare Center | 1550 Sixth Street, Manning, IA 51455 | (712) 655-2072 | |
Columbus Regional Healthcare System | 500 Jefferson St, Whiteville, NC 28472 | (910) 642-8011 | 3 |
Summit Behavioral Healthcare | 1101 Summit Road, Cincinnati, OH 45237 | (513) 948-3940 | |
Summit Surgical, LLC | 1818 East 23rd Avenue, Hutchinson, KS 67502 | (620) 663-4800 | |
Lee's Summit Medical Center | 2100 Se Blue Parkway, Lees Summit, MO 64063 | (816) 508-4180 | 4 |
Hawarden Regional Healthcare | 1111 11th Street, Hawarden, IA 51023 | (712) 551-3100 | |
Summit Medical Center | 6350 E 2nd Street, Casper, WY 82609 | (307) 232-6600 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.