BANNER THUNDERBIRD MEDICAL CENTER

Address: 5555 West Thunderbird Road, Glendale, AZ 85306
Phone: 6028654470

BANNER THUNDERBIRD MEDICAL CENTER (Provider# 030089) is a hospital registered with Centers for Medicare & Medicaid Services (CMS). The hospital type is Acute Care Hospitals.

Hospital Overview

Provider ID 030089
Hospital Name BANNER THUNDERBIRD MEDICAL CENTER
Address 5555 West Thunderbird Road
Glendale
AZ 85306
County MARICOPA
Phone Number 6028654470
Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Emergency Services Yes
Meets Criteria for Meaningful Use of Electronic Health Records (EHR) Y
Overall Rating 3 (rating scale 1-5)
Mortality Same as the national average
Safety of Care Below the national average
Readmission Above the national average
Patient Experience Same as the national average
Effectiveness of Care Same as the national average
Timeliness of Care Below the national average
Efficient Use of Medical Imaging Above the national average

Patient Survey Ratings - HCAHPS Hospital Consumer Assessment of Healthcare Providers and Systems

Question Patient Rate Measure ID
Patients who reported that their room and bathroom were "Always" clean
Room was "always" clean
59% H_CLEAN_HSP_A_P
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Room was "sometimes" or "never" clean
18% H_CLEAN_HSP_SN_P
Patients who reported that their room and bathroom were "Usually" clean
Room was "usually" clean
23% H_CLEAN_HSP_U_P
Cleanliness - linear mean score 79 (scale 1-100) H_CLEAN_LINEAR_SCORE
Cleanliness - star rating 1 (scale 1-5) H_CLEAN_STAR_RATING
Patients who reported that their nurses "Always" communicated well
Nurses "always" communicated well
75% H_COMP_1_A_P
Nurse communication - linear mean score 89 (scale 1-100) H_COMP_1_LINEAR_SCORE
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Nurses "sometimes" or "never" communicated well
6% H_COMP_1_SN_P
Nurse communication - star rating 2 (scale 1-5) H_COMP_1_STAR_RATING
Patients who reported that their nurses "Usually" communicated well
Nurses "usually" communicated well
19% H_COMP_1_U_P
Patients who reported that their doctors "Always" communicated well
Doctors "always" communicated well
77% H_COMP_2_A_P
Doctor communication - linear mean score 90 (scale 1-100) H_COMP_2_LINEAR_SCORE
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Doctors "sometimes" or "never" communicated well
6% H_COMP_2_SN_P
Doctor communication - star rating 3 (scale 1-5) H_COMP_2_STAR_RATING
Patients who reported that their doctors "Usually" communicated well
Doctors "usually" communicated well
17% H_COMP_2_U_P
Patients who reported that they "Always" received help as soon as they wanted
Patients "always" received help as soon as they wanted
60% H_COMP_3_A_P
Staff responsiveness - linear mean score 81 (scale 1-100) H_COMP_3_LINEAR_SCORE
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
Patients "sometimes" or "never" received help as soon as they wanted
14% H_COMP_3_SN_P
Staff responsiveness - star rating 2 (scale 1-5) H_COMP_3_STAR_RATING
Patients who reported that they "Usually" received help as soon as they wanted
Patients "usually" received help as soon as they wanted
26% H_COMP_3_U_P
Patients who reported that their pain was "Always" well controlled
Pain was "always" well controlled
69% H_COMP_4_A_P
Pain management - linear mean score 87 (scale 1-100) H_COMP_4_LINEAR_SCORE
Patients who reported that their pain was "Sometimes" or "Never" well controlled
Pain was "sometimes" or "never" well controlled
7% H_COMP_4_SN_P
Pain management - star rating 3 (scale 1-5) H_COMP_4_STAR_RATING
Patients who reported that their pain was "Usually" well controlled
Pain was "usually" well controlled
24% H_COMP_4_U_P
Patients who reported that staff "Always" explained about medicines before giving it to them
Staff "always" explained
60% H_COMP_5_A_P
Communication about medicines - linear mean score 77 (scale 1-100) H_COMP_5_LINEAR_SCORE
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Staff "sometimes" or "never" explained
18% H_COMP_5_SN_P
Communication about medicines - star rating 3 (scale 1-5) H_COMP_5_STAR_RATING
Patients who reported that staff "Usually" explained about medicines before giving it to them
Staff "usually" explained
22% H_COMP_5_U_P
Discharge information - linear mean score 88 (scale 1-100) H_COMP_6_LINEAR_SCORE
Patients who reported that NO, they were not given information about what to do during their recovery at home
No, staff "did not" give patients this information
12% H_COMP_6_N_P
Discharge information - star rating 3 (scale 1-5) H_COMP_6_STAR_RATING
Patients who reported that YES, they were given information about what to do during their recovery at home
Yes, staff "did" give patients this information
88% H_COMP_6_Y_P
Patients who "Agree" they understood their care when they left the hospital 42% H_COMP_7_A
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6% H_COMP_7_D_SD
Care transition - linear mean score 81 (scale 1-100) H_COMP_7_LINEAR_SCORE
Patients who "Strongly Agree" they understood their care when they left the hospital 52% H_COMP_7_SA
Care transition - star rating 3 (scale 1-5) H_COMP_7_STAR_RATING
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "6" or lower (low)
8% H_HSP_RATING_0_6
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "7" or "8" (medium)
21% H_HSP_RATING_7_8
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "9" or "10" (high)
71% H_HSP_RATING_9_10
Overall hospital rating - linear mean score 88 (scale 1-100) H_HSP_RATING_LINEAR_SCORE
Overall hospital rating - star rating 3 (scale 1-5) H_HSP_RATING_STAR_RATING
Patients who reported that the area around their room was "Always" quiet at night
Always" quiet at night
55% H_QUIET_HSP_A_P
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Sometimes" or "never" quiet at night
13% H_QUIET_HSP_SN_P
Patients who reported that the area around their room was "Usually" quiet at night
Usually" quiet at night
32% H_QUIET_HSP_U_P
Quietness - linear mean score 80 (scale 1-100) H_QUIET_LINEAR_SCORE
Quietness - star rating 2 (scale 1-5) H_QUIET_STAR_RATING
Patients who reported NO, they would probably not or definitely not recommend the hospital
NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)
5% H_RECMND_DN
Patients who reported YES, they would definitely recommend the hospital
YES", patients would definitely recommend the hospital
74% H_RECMND_DY
Recommend hospital - linear mean score 89 (scale 1-100) H_RECMND_LINEAR_SCORE
Patients who reported YES, they would probably recommend the hospital
YES", patients would probably recommend the hospital
21% H_RECMND_PY
Recommend hospital - star rating 3 (scale 1-5) H_RECMND_STAR_RATING
Summary star rating 3 (scale 1-5) H_STAR_RATING

Hospital Location

Street Address 5555 WEST THUNDERBIRD ROAD
City GLENDALE
County MARICOPA
State AZ
Zip 85306

Competitor

Search similar physicians

City GLENDALE
Zip Code 85306
Type Acute Care Hospitals
City + Type GLENDALE + Acute Care Hospitals

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Dataset Information

Data Provider Centers for Medicare & Medicaid Services (CMS)
Jurisdiction Medicare

This dataset includes 4.80 thousand hospitals registered with Medicare. Each hospital is registered with provider ID, name, address, type, phone, etc.