Banner Heart Hospital

(480) 854-5050 · 6750 East Baywood Avenue, Mesa, AZ 85206

Overview

Banner Heart Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #030105. The hospital type is acute care hospitals. The address is 6750 East Baywood Avenue, Mesa, AZ 85206. The overall rating is 4.

Facility ID030105
Facility NameBANNER HEART HOSPITAL
Address6750 East Baywood Avenue
Mesa
AZ 85206
CountyMaricopa
Telephone(480) 854-5050
Hospital TypeAcute Care Hospitals
Hospital OwnershipVoluntary non-profit - Private
Emergency ServicesNo
Overall Rating4

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 5.
Better than the national value: 1, No different: 4, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 4.
Better than the national value: 1, No different: 3, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 6.
Better than the national value: 1, No different: 5, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: .
Better than the national value: , No different: , Worse:
5
NotesThe Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 510, Response Rate: 30% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 73%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 20%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 69%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 23%
Patients who reported that their room and bathroom were "Always" cleanPercent: 71%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 8%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 21%
Cleanliness - linear mean scoreScore: 87 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 80%
Nurse communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 4%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 16%
Patients who reported that their doctors "Always" communicated wellPercent: 76%
Doctor communication - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 7%
Doctor communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 17%
Patients who reported that they "Always" received help as soon as they wantedPercent: 72%
Staff responsiveness - linear mean scoreScore: 88 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 7%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 21%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 68%
Communication about medicines - linear mean scoreScore: 81 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 16%
Communication about medicines - star ratingRating: 4 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 16%
Discharge information - linear mean scoreScore: 86 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 14%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 86%
Patients who "Agree" they understood their care when they left the hospitalPercent: 44%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 5%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 51%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 39%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 4%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 57%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 48%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 45%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 46%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 3%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 51%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 18%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 82%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 68%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 9%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 23%
Patients who reported that their doctors "Always" listened carefully to themPercent: 75%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 7%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 18%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 84%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 6%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 10%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 7%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 15%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 78%
Overall hospital rating - linear mean scoreScore: 90 (scale 1-100)
Overall hospital rating - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 82%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 5%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 13%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 75%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 5%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 20%
Patients who reported that their nurses "Always" listened carefully to themPercent: 78%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 5%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 17%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 86%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 11%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 47%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 14%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 39%
Quietness - linear mean scoreScore: 77 (scale 1-100)
Quietness - star ratingRating: 2 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 4%
Patients who reported YES, they would definitely recommend the hospitalPercent: 80%
Recommend hospital - linear mean scoreScore: 92 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 16%
Recommend hospital - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 55%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 27%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 18%
Summary star ratingRating: 3 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 9%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 91%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patients
Death rate for heart attack patientsBetter Than the National Rate61710.3
Death rate for CABG surgery patientsNo Different Than the National Rate2993.3
Death rate for COPD patientsNumber of Cases Too Small
Death rate for heart failure patientsNo Different Than the National Rate46911.6
Death rate for pneumonia patientsNo Different Than the National Rate4717.5
Death rate for stroke patientsNumber of Cases Too Small
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate8031.25
Postoperative Respiratory Failure RateNo Different Than the National Rate1928.91
Serious blood clots after surgeryNo Different Than the National Rate18314.26
Blood stream infection after surgeryNo Different Than the National Rate8035.91
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate560.90
Accidental cuts and tears from medical treatmentNo Different Than the National Rate2691.14
Pressure soresNo Different Than the National Rate23770.14
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate120140.31
Collapsed lung due to medical treatmentNo Different Than the National Rate30910.26
Broken hip from a fall after surgeryNo Different Than the National Rate33900.11
Serious complicationsNo Different Than the National Value1.03
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate16842.32

Location Information

Street Address 6750 EAST BAYWOOD AVENUE
CityMESA
StateAZ
Zip Code85206

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Arizona Spine and Joint Hospital 4620 East Baseline Road, Mesa, AZ 85206(480) 832-4770
Banner Baywood Medical Center 6644 East Baywood Avenue, Mesa, AZ 85206(480) 321-20003

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Hacienda Children's Hospital, Inc. 610 West Jerome Avenue, Mesa, AZ 852106022434231
Mountain Vista Medical Center, Lp 1301 South Crismon Road, Mesa, AZ 85209(480) 358-61002
Banner Desert Medical Center 1400 South Dobson Road, Mesa, AZ 85202(480) 412-32022
Dignity Health Arizona General Hospital 9130 East Elliot Road, Mesa, AZ 85212(480) 410-4500

Hospitals in the state of AZ

Hospital NameAddressTelephoneOverall Rating
Banner Boswell Medical Center 10401 West Thunderbird Boulevard, Sun City, AZ 85351(623) 977-72114
Honorhealth Scottsdale Shea Medical Center 9003 East Shea Boulevard, Scottsdale, AZ 85260(480) 323-30004
Banner-University Medical Center South Campus 2800 East Ajo Way, Tucson, AZ 85713(520) 874-20004
St. Joseph's Hospital and Medical Center 350 West Thomas Road, Phoenix, AZ 85013(602) 406-30004
Banner Goldfield Medical Center 2050 West Southern Avenue, Apache Junction, AZ 85120(480) 733-33005
Banner - University Medical Center Phoenix 1111 East Mcdowell Road, Phoenix, AZ 85006(602) 239-20003
St. Mary's Hospital 1601 West St Mary's Road, Tucson, AZ 85745(520) 872-30003
Banner Gateway Medical Center 1900 North Higley Road, Gilbert, AZ 85234(480) 543-20004
Tucson Medical Center 5301 East Grant Road, Tucson, AZ 85712(520) 327-54613
Banner Ironwood Medical Center 37000 North Gantzel Road, Queen Creek, AZ 85140(480) 394-40304
Find all hospitals in the state of AZ

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Banner-University Medical Center South Campus 2800 East Ajo Way, Tucson, AZ 85713(520) 874-20004
Banner Boswell Medical Center 10401 West Thunderbird Boulevard, Sun City, AZ 85351(623) 977-72114
Banner Del E. Webb Medical Center 14502 West Meeker Boulevard, Sun City West, AZ 85375(623) 524-40004
Banner Lassen Medical Center 1800 Spring Ridge Drive, Susanville, CA 96130(530) 252-20003
Banner Casa Grande Medical Center 1800 East Florence Boulevard, Casa Grande, AZ 85122(520) 381-64532
Banner Payson Medical Center 807 South Ponderosa Drive, Payson, AZ 8554192847432224
Banner Goldfield Medical Center 2050 West Southern Avenue, Apache Junction, AZ 85120(480) 733-33005
Banner Gateway Medical Center 1900 North Higley Road, Gilbert, AZ 85234(480) 543-20004
Banner Thunderbird Medical Center 5555 West Thunderbird Road, Glendale, AZ 85306(602) 865-55552
Banner Fort Collins Medical Center 4700 Lady Moon Drive, Fort Collins, CO 80528(970) 821-4000

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.