Banner Payson Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #031318. The hospital type is critical access hospitals. The address is 807 South Ponderosa Drive, Payson, AZ 85541. The overall rating is 3.
Facility ID | 031318 |
Facility Name | BANNER PAYSON MEDICAL CENTER |
Address | 807 South Ponderosa Drive Payson AZ 85541 |
County | Gila |
Telephone | (928) 474-3222 |
Hospital Type | Critical Access Hospitals |
Hospital Ownership | Voluntary non-profit - Other |
Emergency Services | No |
Overall Rating | 3 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 4. Better than the national value: 0, No different: 4, Worse: 0 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 1. Better than the national value: 0, No different: 1, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 9. Better than the national value: 0, No different: 9, Worse: 0 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 9. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 78% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 5% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 17% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 75% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 3% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 22% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 82% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 3% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 15% |
Cleanliness - linear mean score | Score: 93 (scale 1-100) |
Cleanliness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 81% |
Nurse communication - linear mean score | Score: 92 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
Nurse communication - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 15% |
Patients who reported that their doctors "Always" communicated well | Percent: 72% |
Doctor communication - linear mean score | Score: 87 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 9% |
Doctor communication - star rating | Rating: 1 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 19% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 77% |
Staff responsiveness - linear mean score | Score: 91 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 4% |
Staff responsiveness - star rating | Rating: 5 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 19% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 64% |
Communication about medicines - linear mean score | Score: 80 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 16% |
Communication about medicines - star rating | Rating: 3 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 20% |
Discharge information - linear mean score | Score: 89 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 11% |
Discharge information - star rating | Rating: 4 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 89% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 40% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
Care transition - linear mean score | Score: 82 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 54% |
Care transition - star rating | Rating: 3 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 35% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 60% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 47% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 7% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 46% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 41% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 54% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 14% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 86% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 72% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 8% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 20% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 67% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 11% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 22% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 78% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 8% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 14% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 10% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 19% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 71% |
Overall hospital rating - linear mean score | Score: 87 (scale 1-100) |
Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 77% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 9% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 75% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 21% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 79% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 17% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 87% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 59% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 14% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 27% |
Quietness - linear mean score | Score: 80 (scale 1-100) |
Quietness - star rating | Rating: 3 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 7% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 61% |
Recommend hospital - linear mean score | Score: 83 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 32% |
Recommend hospital - star rating | Rating: 2 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 50% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 22% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 28% |
Summary star rating | Rating: 3 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 8% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 92% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 51 | 2.4 | |
Death rate for heart attack patients | Number of Cases Too Small | |||
Death rate for CABG surgery patients | ||||
Death rate for COPD patients | No Different Than the National Rate | 88 | 8.7 | |
Death rate for heart failure patients | No Different Than the National Rate | 99 | 9.1 | |
Death rate for pneumonia patients | No Different Than the National Rate | 142 | 15.5 | |
Death rate for stroke patients | No Different Than the National Rate | 61 | 12.9 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | ||||
Postoperative Respiratory Failure Rate | ||||
Serious blood clots after surgery | ||||
Blood stream infection after surgery | ||||
A wound that splits open after surgery on the abdomen or pelvis | ||||
Accidental cuts and tears from medical treatment | ||||
Pressure sores | ||||
Deaths among Patients with Serious Treatable Complications after Surgery | ||||
Collapsed lung due to medical treatment | ||||
Broken hip from a fall after surgery | ||||
Serious complications | ||||
Perioperative Hemorrhage or Hematoma Rate |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Banner Payson Medical Center | 807 South Ponderosa Drive, Payson, AZ 85541 | 9284743222 | 4 |
Street Address |
807 SOUTH PONDEROSA DRIVE |
City | PAYSON |
State | AZ |
Zip Code | 85541 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Banner Payson Medical Center | 807 South Ponderosa Drive, Payson, AZ 85541 | 9284743222 | 4 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Mountain View Hospital | 1000 East 100 North, Payson, UT 84651 | (801) 465-7100 | 5 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
St. Mary's Hospital | 1601 West St Mary's Road, Tucson, AZ 85745 | (520) 872-3000 | 3 |
Flagstaff Medical Center | 1200 North Beaver Street, Flagstaff, AZ 86002 | (928) 779-3366 | 4 |
Banner Gateway Medical Center | 1900 North Higley Road, Gilbert, AZ 85234 | (480) 543-2000 | 4 |
St Joseph's Hospital | 350 North Wilmot Road, Tucson, AZ 85711 | (520) 873-3000 | 3 |
Banner-University Medical Center South Campus | 2800 East Ajo Way, Tucson, AZ 85713 | (520) 874-2000 | 4 |
Verde Valley Medical Center | 269 South Candy Lane, Cottonwood, AZ 86326 | (928) 639-6000 | 4 |
St. Joseph's Hospital and Medical Center | 350 West Thomas Road, Phoenix, AZ 85013 | (602) 406-3000 | 4 |
Yavapai Regional Medical Center | 1003 Willow Creek Road, Prescott, AZ 86301 | (928) 445-2700 | 3 |
Banner - University Medical Center Phoenix | 1111 East Mcdowell Road, Phoenix, AZ 85006 | (602) 239-2000 | 3 |
Banner Goldfield Medical Center | 2050 West Southern Avenue, Apache Junction, AZ 85120 | (480) 733-3300 | 5 |
Find all hospitals in the state of AZ |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Banner Estrella Medical Center | 9201 West Thomas Road, Phoenix, AZ 85037 | (623) 327-4000 | 3 |
Banner-University Medical Center South Campus | 2800 East Ajo Way, Tucson, AZ 85713 | (520) 874-2000 | 4 |
Banner - University Medical Center Tucson Campus | 1625 North Campbell Avenue, Tucson, AZ 85724 | (520) 694-0111 | 3 |
Banner - University Medical Center Phoenix | 1111 East Mcdowell Road, Phoenix, AZ 85006 | (602) 239-2000 | 3 |
Banner Baywood Medical Center | 6644 East Baywood Avenue, Mesa, AZ 85206 | (480) 321-2000 | 3 |
Banner Casa Grande Medical Center | 1800 East Florence Boulevard, Casa Grande, AZ 85122 | (520) 381-6453 | 2 |
Banner Churchill Community Hospital | 801 East Williams Avenue, Fallon, NV 89406 | (775) 423-3151 | 3 |
Cgh Medical Center | 100 East Lefevre Road, Sterling, IL 61081 | (815) 625-0400 | 4 |
Banner Heart Hospital | 6750 East Baywood Avenue, Mesa, AZ 85206 | (480) 854-5050 | 4 |
Banner Behavioral Health Hospital | 7575 East Earll Drive, Scottsdale, AZ 85251 | (480) 448-7500 |
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