Washington Regional Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #040004. The hospital type is acute care hospitals. The address is 3215 N North Hills Boulevard, Fayetteville, AR 72703. The overall rating is 3.
Facility ID | 040004 |
Facility Name | WASHINGTON REGIONAL MEDICAL CENTER |
Address | 3215 N North Hills Boulevard Fayetteville AR 72703 |
County | Washington |
Telephone | (479) 463-1000 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Voluntary non-profit - Private |
Emergency Services | Yes |
Overall Rating | 3 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 6, Worse: 1 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 1, No different: 7, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 9. Better than the national value: 2, No different: 7, Worse: 0 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 12. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 72% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 7% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 21% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 64% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 8% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 28% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 72% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 19% |
Cleanliness - linear mean score | Score: 87 (scale 1-100) |
Cleanliness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 78% |
Nurse communication - linear mean score | Score: 91 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
Nurse communication - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 18% |
Patients who reported that their doctors "Always" communicated well | Percent: 82% |
Doctor communication - linear mean score | Score: 92 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
Doctor communication - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 68% |
Staff responsiveness - linear mean score | Score: 86 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 8% |
Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 24% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 63% |
Communication about medicines - linear mean score | Score: 78 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
Communication about medicines - star rating | Rating: 3 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 17% |
Discharge information - linear mean score | Score: 86 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 14% |
Discharge information - star rating | Rating: 3 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 86% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 46% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 4% |
Care transition - linear mean score | Score: 81 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 50% |
Care transition - star rating | Rating: 3 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 36% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 60% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 53% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 5% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 42% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 48% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 48% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 17% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 83% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 76% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 19% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 80% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 4% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 16% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 89% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 6% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 23% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 71% |
Overall hospital rating - linear mean score | Score: 89 (scale 1-100) |
Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 78% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 73% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 22% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 76% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 20% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 86% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 12% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 63% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 8% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 29% |
Quietness - linear mean score | Score: 85 (scale 1-100) |
Quietness - star rating | Rating: 4 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 4% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 76% |
Recommend hospital - linear mean score | Score: 90 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 20% |
Recommend hospital - star rating | Rating: 4 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 48% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 32% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 20% |
Summary star rating | Rating: 3 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 10% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 90% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | Better Than the National Rate | 804 | 1.4 | |
Death rate for heart attack patients | No Different Than the National Rate | 266 | 13.4 | |
Death rate for CABG surgery patients | No Different Than the National Rate | 147 | 3.3 | |
Death rate for COPD patients | No Different Than the National Rate | 280 | 9.2 | |
Death rate for heart failure patients | Worse Than the National Rate | 625 | 15 | |
Death rate for pneumonia patients | No Different Than the National Rate | 606 | 15.7 | |
Death rate for stroke patients | No Different Than the National Rate | 468 | 15.1 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 2364 | 1.52 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 1520 | 8.51 | |
Serious blood clots after surgery | No Different Than the National Rate | 3994 | 4.40 | |
Blood stream infection after surgery | No Different Than the National Rate | 2352 | 4.33 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 661 | 0.97 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1897 | 1.49 | |
Pressure sores | No Different Than the National Rate | 6970 | 0.52 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 161 | 168.94 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 10502 | 0.28 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 9098 | 0.11 | |
Serious complications | No Different Than the National Value | 1.09 | ||
Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 3813 | 3.08 |
Street Address |
3215 N NORTH HILLS BOULEVARD |
City | FAYETTEVILLE |
State | AR |
Zip Code | 72703 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Northwest Health Physicians Specialty Hospital | 3873 North Parkview Drive, Fayetteville, AR 72703 | (479) 571-7002 | |
Vista Health Fayetteville | 4253 Crossover Road, Fayetteville, AR 72703 | (479) 521-5731 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Piedmont Fayette Hospital | 1255 Highway 54 West, Fayetteville, GA 30214 | (770) 719-7000 | 3 |
Cape Fear Valley Medical Center | 1638 Owen Drive P O Box 2000, Fayetteville, NC 28302 | (910) 615-4000 | 2 |
Lincoln Medical Center | 106 Medical Center Blvd, Fayetteville, TN 37334 | (931) 438-1100 | 4 |
Springwoods Behavioral Health Services | 1955 West Trucker's Drive, Fayetteville, AR 72704 | (479) 973-6000 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
North Arkansas Regional Medical Center | 620 North Main Street, Harrison, AR 72601 | (870) 365-2000 | 4 |
Siloam Springs Regional Hospital | 603 North Progress Avenue, Siloam Springs, AR 72761 | (479) 524-4141 | 4 |
Stone County Medical Center | 2106 East Main Street, Mountain View, AR 72560 | (870) 269-4361 | 5 |
Mena Regional Health System | 311 North Morrow Street, Mena, AR 71953 | (479) 394-6100 | 3 |
Baptist Health Medical Center- Conway | 1555 Exchange Avenue, Conway, AR 72032 | (501) 585-2000 | 4 |
Arkansas Surgical Hospital | 5201 North Shore Drive, North Little Rock, AR 72118 | (501) 748-8000 | 5 |
Bradley County Medical Center | 404 South Bradley Street, Warren, AR 71671 | (870) 226-3731 | 4 |
Johnson Regional Medical Center | 1100 East Poplar Street, Clarksville, AR 72830 | (479) 754-5454 | 3 |
Baptist Health - Van Buren | 211 Crawford Memorial Drive, Van Buren, AR 72957 | (479) 474-3401 | 4 |
Wadley Regional Medical Center At Hope | 2001 South Main, Hope, AR 71801 | (870) 722-3800 | 4 |
Find all hospitals in the state of AR |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
University of Md Baltimore Washington Medical Center | 301 Hospital Drive, Glen Burnie, MD 21061 | (410) 595-1967 | 2 |
Medstar Washington Hospital Center | 110 Irving Street Nw, Washington, DC 20010 | (202) 877-7202 | 3 |
Washington Hospital, The | 155 Wilson Avenue, Washington, PA 15301 | (724) 225-7000 | 4 |
Mary Washington Hospital | 1001 Sam Perry Boulevard, Fredericksburg, VA 22401 | (540) 741-1100 | 3 |
Washington County Regional Medical Center | 610 Sparta Road, Sandersville, GA 31082 | (478) 240-2100 | |
Mercy Hospital Washington | 901 East 5th Street, Washington, MO 63090 | (636) 239-8000 | 4 |
Central Washington Hospital | 1201 South Miller Street, Wenatchee, WA 98807 | (509) 662-1511 | 4 |
Washington County Memorial Hospital | 300 Health Way, Potosi, MO 63664 | (573) 438-5451 | 3 |
George Washington Univ Hospital | 900 23rd St Nw, Washington, DC 20037 | (202) 716-4605 | 1 |
Washington County Hosp Inc | 958 Us Hwy 64 East, Plymouth, NC 27962 | (252) 793-4135 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.