North Arkansas Regional Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #040017. The hospital type is acute care hospitals. The address is 620 North Main Street, Harrison, AR 72601. The overall rating is 4.
Facility ID | 040017 |
Facility Name | NORTH ARKANSAS REGIONAL MEDICAL CENTER |
Address | 620 North Main Street Harrison AR 72601 |
County | Boone |
Telephone | (870) 365-2000 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Voluntary non-profit - Private |
Emergency Services | Yes |
Overall Rating | 4 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 4. Better than the national value: 0, No different: 3, Worse: 1 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 3. Better than the national value: 0, No different: 3, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 9. Better than the national value: 0, No different: 9, Worse: 0 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 11. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 67% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 8% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 25% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 61% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 9% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 30% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 82% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 5% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 13% |
Cleanliness - linear mean score | Score: 92 (scale 1-100) |
Cleanliness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 76% |
Nurse communication - linear mean score | Score: 90 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 5% |
Nurse communication - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 19% |
Patients who reported that their doctors "Always" communicated well | Percent: 82% |
Doctor communication - linear mean score | Score: 92 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
Doctor communication - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 13% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 64% |
Staff responsiveness - linear mean score | Score: 85 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 8% |
Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 28% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 60% |
Communication about medicines - linear mean score | Score: 76 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 22% |
Communication about medicines - star rating | Rating: 2 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 18% |
Discharge information - linear mean score | Score: 83 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 17% |
Discharge information - star rating | Rating: 2 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 83% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 47% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
Care transition - linear mean score | Score: 81 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 48% |
Care transition - star rating | Rating: 3 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 38% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 58% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 52% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 7% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 41% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 49% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 46% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 22% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 78% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 78% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 16% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 81% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 14% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 87% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 12% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 25% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 63% |
Overall hospital rating - linear mean score | Score: 86 (scale 1-100) |
Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 73% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 11% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 16% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 21% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 72% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 6% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 22% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 82% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 14% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 65% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 6% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 29% |
Quietness - linear mean score | Score: 86 (scale 1-100) |
Quietness - star rating | Rating: 4 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 8% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 56% |
Recommend hospital - linear mean score | Score: 81 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 36% |
Recommend hospital - star rating | Rating: 2 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 48% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 32% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 20% |
Summary star rating | Rating: 3 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 12% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 88% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 178 | 2.3 | |
Death rate for heart attack patients | Number of Cases Too Small | |||
Death rate for CABG surgery patients | ||||
Death rate for COPD patients | No Different Than the National Rate | 194 | 10.6 | |
Death rate for heart failure patients | No Different Than the National Rate | 141 | 11.5 | |
Death rate for pneumonia patients | Worse Than the National Rate | 359 | 18.8 | |
Death rate for stroke patients | No Different Than the National Rate | 93 | 11.5 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 292 | 1.32 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 272 | 7.70 | |
Serious blood clots after surgery | No Different Than the National Rate | 521 | 3.41 | |
Blood stream infection after surgery | No Different Than the National Rate | 273 | 4.96 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 81 | 0.90 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 607 | 1.43 | |
Pressure sores | No Different Than the National Rate | 1563 | 0.77 | |
Deaths among Patients with Serious Treatable Complications after Surgery | Number of Cases Too Small | |||
Collapsed lung due to medical treatment | No Different Than the National Rate | 2439 | 0.28 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 2046 | 0.11 | |
Serious complications | No Different Than the National Value | 1.09 | ||
Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 504 | 2.40 |
Street Address |
620 NORTH MAIN STREET |
City | HARRISON |
State | AR |
Zip Code | 72601 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Baptist Health Medical Center-Stuttgart | 1703 North Buerkle St, Stuttgart, AR 72160 | (870) 673-3511 | 4 |
Arkansas Surgical Hospital | 5201 North Shore Drive, North Little Rock, AR 72118 | (501) 748-8000 | 5 |
Chambers Memorial Hospital | 719 Detroit Street, Danville, AR 72833 | (479) 495-2241 | 3 |
St Vincent Hot Springs | 300 Werner Street, Hot Springs, AR 71903 | (501) 622-1000 | 5 |
Arkansas Heart Hospital, LLC | 1701 S Shackleford Road, Little Rock, AR 72211 | (501) 219-7000 | 4 |
Ozark Health | 2500 Highway 65 South, Clinton, AR 72031 | (501) 745-7000 | 4 |
Baptist Health - Van Buren | 211 Crawford Memorial Drive, Van Buren, AR 72957 | (479) 474-3401 | 4 |
Siloam Springs Regional Hospital | 603 North Progress Avenue, Siloam Springs, AR 72761 | (479) 524-4141 | 4 |
Mena Regional Health System | 311 North Morrow Street, Mena, AR 71953 | (479) 394-6100 | 3 |
Bradley County Medical Center | 404 South Bradley Street, Warren, AR 71671 | (870) 226-3731 | 4 |
Find all hospitals in the state of AR |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
St Cloud Regional Medical Center | 2906 17th Street, Saint Cloud, FL 34769 | (407) 498-3432 | 3 |
Arkansas Valley Regional Medical Center | 1100 Carson Avenue, La Junta, CO 81050 | 7193836000 | 3 |
Caromont Regional Medical Center | 2525 Court Dr, Gastonia, NC 28079 | (704) 834-2979 | 2 |
Arkansas Methodist Medical Center | 900 West Kingshighway, Paragould, AR 72451 | (870) 239-7000 | 1 |
Regional Medical Center | 709 W Main Street, Manchester, IA 52057 | (563) 927-3232 | |
Regional Medical Center of San Jose | 225 N Jackson Avenue, San Jose, CA 95116 | (408) 259-5000 | 2 |
Och Regional Medical Center | 400 Hospital Road /Mail Po Box 1506, Starkville, MS 39760 | (662) 323-4320 | 2 |
Mercy Hospital Northwest Arkansas | 2710 South Rife Medical Lane, Rogers, AR 72758 | (479) 338-8000 | 5 |
Arkansas Childrens Hospital | 1 Children's Way, Slot 301, Little Rock, AR 72202 | (501) 364-1100 | |
Desert Regional Medical Center | 1150 North Indian Canyon Drive, Palm Springs, CA 92262 | (760) 323-6511 | 2 |
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