Arkansas Heart Hospital, LLC is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #040134. The hospital type is acute care hospitals. The address is 1701 S Shackleford Road, Little Rock, AR 72211. The overall rating is 4.
Facility ID | 040134 |
Facility Name | ARKANSAS HEART HOSPITAL, LLC |
Address | 1701 S Shackleford Road Little Rock AR 72211 |
County | Pulaski |
Telephone | (501) 219-7000 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Proprietary |
Emergency Services | Yes |
Overall Rating | 4 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 7, Worse: 0 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 5. Better than the national value: 0, No different: 5, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 6, Worse: 2 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 6. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 77% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 6% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 17% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 83% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 3% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 14% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 81% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 4% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 15% |
Cleanliness - linear mean score | Score: 92 (scale 1-100) |
Cleanliness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 87% |
Nurse communication - linear mean score | Score: 95 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 2% |
Nurse communication - star rating | Rating: 5 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 11% |
Patients who reported that their doctors "Always" communicated well | Percent: 87% |
Doctor communication - linear mean score | Score: 95 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 2% |
Doctor communication - star rating | Rating: 5 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 11% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 80% |
Staff responsiveness - linear mean score | Score: 92 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 4% |
Staff responsiveness - star rating | Rating: 5 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 16% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 73% |
Communication about medicines - linear mean score | Score: 84 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 13% |
Communication about medicines - star rating | Rating: 4 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 14% |
Discharge information - linear mean score | Score: 86 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 14% |
Discharge information - star rating | Rating: 3 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 86% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 33% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 3% |
Care transition - linear mean score | Score: 86 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 64% |
Care transition - star rating | Rating: 5 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 26% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 70% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 40% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 3% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 57% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 34% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 2% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 64% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 20% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 80% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 83% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 14% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 86% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 3% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 11% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 92% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 1% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 7% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 2% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 90% |
Overall hospital rating - linear mean score | Score: 96 (scale 1-100) |
Overall hospital rating - star rating | Rating: 5 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 85% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 9% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 83% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 2% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 15% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 86% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 2% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 12% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 92% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 1% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 7% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 74% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 3% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 23% |
Quietness - linear mean score | Score: 90 (scale 1-100) |
Quietness - star rating | Rating: 5 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 1% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 92% |
Recommend hospital - linear mean score | Score: 97 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 7% |
Recommend hospital - star rating | Rating: 5 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 61% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 21% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 18% |
Summary star rating | Rating: 5 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 7% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 93% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | ||||
Death rate for heart attack patients | No Different Than the National Rate | 480 | 10.6 | |
Death rate for CABG surgery patients | No Different Than the National Rate | 585 | 3.1 | |
Death rate for COPD patients | No Different Than the National Rate | 100 | 8.3 | |
Death rate for heart failure patients | No Different Than the National Rate | 621 | 10.2 | |
Death rate for pneumonia patients | No Different Than the National Rate | 178 | 14.8 | |
Death rate for stroke patients | No Different Than the National Rate | 55 | 12.5 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1760 | 0.78 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 473 | 4.75 | |
Serious blood clots after surgery | No Different Than the National Rate | 3128 | 2.52 | |
Blood stream infection after surgery | No Different Than the National Rate | 1767 | 4.42 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 160 | 0.90 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 651 | 1.35 | |
Pressure sores | No Different Than the National Rate | 4190 | 0.57 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 80 | 186.43 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 6207 | 0.27 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 6829 | 0.13 | |
Serious complications | No Different Than the National Value | 0.87 | ||
Perioperative Hemorrhage or Hematoma Rate | Worse Than the National Rate | 3054 | 4.30 |
Street Address |
1701 S SHACKLEFORD ROAD |
City | LITTLE ROCK |
State | AR |
Zip Code | 72211 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Centerview Surgery Center, LLC | 1310 Centerview Drive, Little Rock, AR 72211 | (501) 410-1127 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Legacy Surgery Center | 5800 West Tenth Street, Suite 206, Little Rock, AR 72204 | (501) 661-0071 | |
Uams Medical Center | 4301 West Markham Street Mail Slot 612, Little Rock, AR 72205 | (501) 686-5000 | 1 |
Arkansas State Hospital | 305 S Palm Street, Little Rock, AR 72205 | (501) 686-9000 | |
Arkansas Childrens Hospital | 1 Children's Way, Slot 301, Little Rock, AR 72202 | (501) 364-1100 | |
Baptist Health Medical Center-Little Rock | 9601 Interstate, Little Rock, AR 72205 | (501) 202-2000 | 1 |
Chi-St Vincent Infirmary | Two St Vincent Circle, Little Rock, AR 72205 | (501) 552-3000 | 2 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Mena Regional Health System | 311 North Morrow Street, Mena, AR 71953 | (479) 394-6100 | 3 |
Mercy Hospital Northwest Arkansas | 2710 South Rife Medical Lane, Rogers, AR 72758 | (479) 338-8000 | 5 |
White County Medical Center | 3214 East Race Avenue, Searcy, AR 72143 | (501) 268-6121 | 3 |
North Arkansas Regional Medical Center | 620 North Main Street, Harrison, AR 72601 | (870) 365-2000 | 4 |
Washington Regional Medical Center | 3215 N North Hills Boulevard, Fayetteville, AR 72703 | (479) 463-1000 | 3 |
Siloam Springs Regional Hospital | 603 North Progress Avenue, Siloam Springs, AR 72761 | (479) 524-4141 | 4 |
Bradley County Medical Center | 404 South Bradley Street, Warren, AR 71671 | (870) 226-3731 | 4 |
Arkansas Surgical Hospital | 5201 North Shore Drive, North Little Rock, AR 72118 | (501) 748-8000 | 5 |
Baptist Health Medical Center-Hot Springs County | 1001 Schneider Drive, Malvern, AR 72104 | (501) 332-1000 | 4 |
Baptist Health Medical Center- Conway | 1555 Exchange Avenue, Conway, AR 72032 | (501) 585-2000 | 4 |
Find all hospitals in the state of AR |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Arkansas Children's Northwest, Inc | 2601 Gene George Boulevard, Springdale, AR 72762 | (479) 725-6800 | |
Chi Health Nebraska Heart | 7500 South 91st St, Lincoln, NE 68526 | (402) 328-3000 | 3 |
Arkansas State Hospital | 305 S Palm Street, Little Rock, AR 72205 | (501) 686-9000 | |
Mercy Hospital Northwest Arkansas | 2710 South Rife Medical Lane, Rogers, AR 72758 | (479) 338-8000 | 5 |
Arkansas Valley Regional Medical Center | 1100 Carson Avenue, La Junta, CO 81050 | 7193836000 | 3 |
Sacred Heart Hospital | 900 W Clairemont Ave, Eau Claire, WI 54701 | (715) 717-4131 | 3 |
Sacred Heart Hospital | 5151 N 9th Ave, Pensacola, FL 32504 | (850) 416-7000 | 3 |
Arkansas Childrens Hospital | 1 Children's Way, Slot 301, Little Rock, AR 72202 | (501) 364-1100 | |
Medical Center of South Arkansas | 700 West Grove Street, El Dorado, AR 71730 | (870) 863-2000 | 3 |
Ascension Sacred Heart Bay | 615 N Bonita Ave, Panama City, FL 32401 | (850) 769-1511 | 2 |
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