Arkansas Surgical Hospital

(501) 748-8000 · 5201 North Shore Drive, North Little Rock, AR 72118

Overview

Arkansas Surgical Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #040147. The hospital type is acute care hospitals. The address is 5201 North Shore Drive, North Little Rock, AR 72118. The overall rating is 5.

Facility ID040147
Facility NameARKANSAS SURGICAL HOSPITAL
Address5201 North Shore Drive
North Little Rock
AR 72118
CountyPulaski
Telephone(501) 748-8000
Hospital TypeAcute Care Hospitals
Hospital OwnershipProprietary
Emergency ServicesYes
Overall Rating5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: .
Better than the national value: , No different: , Worse:
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 3.
Better than the national value: 0, No different: 3, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 3.
Better than the national value: 2, No different: 1, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 4.
Better than the national value: , No different: , Worse:
NotesThe Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 876, Response Rate: 48% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 76%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 16%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 77%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 4%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 19%
Patients who reported that their room and bathroom were "Always" cleanPercent: 86%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 4%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 10%
Cleanliness - linear mean scoreScore: 93 (scale 1-100)
Cleanliness - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 87%
Nurse communication - linear mean scoreScore: 95 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 3%
Nurse communication - star ratingRating: 5 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 10%
Patients who reported that their doctors "Always" communicated wellPercent: 88%
Doctor communication - linear mean scoreScore: 95 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 3%
Doctor communication - star ratingRating: 5 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 9%
Patients who reported that they "Always" received help as soon as they wantedPercent: 76%
Staff responsiveness - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 6%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 18%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 74%
Communication about medicines - linear mean scoreScore: 85 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 12%
Communication about medicines - star ratingRating: 5 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 14%
Discharge information - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 8%
Discharge information - star ratingRating: 5 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 92%
Patients who "Agree" they understood their care when they left the hospitalPercent: 34%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 3%
Care transition - linear mean scoreScore: 86 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 63%
Care transition - star ratingRating: 5 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 27%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 3%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 70%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 38%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 4%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 58%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 34%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 62%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 10%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 90%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 85%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 4%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 11%
Patients who reported that their doctors "Always" listened carefully to themPercent: 87%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 4%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 9%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 93%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 5%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 3%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 8%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 89%
Overall hospital rating - linear mean scoreScore: 95 (scale 1-100)
Overall hospital rating - star ratingRating: 5 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 86%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 5%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 9%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 82%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 3%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 15%
Patients who reported that their nurses "Always" listened carefully to themPercent: 86%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 3%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 11%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 93%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 5%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 84%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 2%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 14%
Quietness - linear mean scoreScore: 94 (scale 1-100)
Quietness - star ratingRating: 5 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 1%
Patients who reported YES, they would definitely recommend the hospitalPercent: 91%
Recommend hospital - linear mean scoreScore: 96 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 8%
Recommend hospital - star ratingRating: 5 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 63%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 18%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 19%
Summary star ratingRating: 5 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 5%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 95%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate24182.7
Death rate for heart attack patients
Death rate for CABG surgery patients
Death rate for COPD patients
Death rate for heart failure patients
Death rate for pneumonia patientsNumber of Cases Too Small
Death rate for stroke patients
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate34731.17
Postoperative Respiratory Failure RateNo Different Than the National Rate34132.67
Serious blood clots after surgeryNo Different Than the National Rate34892.53
Blood stream infection after surgeryNo Different Than the National Rate34283.06
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate750.90
Accidental cuts and tears from medical treatmentNo Different Than the National Rate1681.23
Pressure soresNo Different Than the National Rate7710.45
Deaths among Patients with Serious Treatable Complications after SurgeryNumber of Cases Too Small
Collapsed lung due to medical treatmentNo Different Than the National Rate35170.34
Broken hip from a fall after surgeryNo Different Than the National Rate34550.12
Serious complicationsNo Different Than the National Value0.72
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate34442.80

Location Information

Street Address 5201 NORTH SHORE DRIVE
CityNORTH LITTLE ROCK
StateAR
Zip Code72118

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Bridgeway Hospital 21 Bridgeway Road, North Little Rock, AR 72118(501) 771-1500

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Baptist Health Medical Center North Little Rock 3333 Springhill Drive, North Little Rock, AR 72117(501) 202-30001

Hospitals in the county of Pulaski

Hospital NameAddressTelephoneOverall Rating
Arkansas Childrens Hospital 1 Children's Way, Slot 301, Little Rock, AR 72202(501) 364-1100
Uams Medical Center 4301 West Markham Street Mail Slot 612, Little Rock, AR 72205(501) 686-50001
Lewisgale Hospital Pulaski 2400 Lee Highway, Pulaski, VA 24301(540) 994-81003
General Leonard Wood ACH (FT Leonard Wood) 126 Missouri Avenue, Fort Leonard Wood, MO 65473(573) 596-0035
Taylor Regional Hospital 222 Perry Hwy, Hawkinsville, GA 31036(478) 783-02002
North Metro Medical Center 1400 Braden Street, Jacksonville, AR 72078(501) 985-70353
Arkansas State Hospital 305 S Palm Street, Little Rock, AR 72205(501) 686-9000
Pulaski Memorial Hospital 616 E 13th St, Winamac, IN 46996(574) 946-21003
St Vincent Medical Center/North 2215 Wildwood Avenue, Sherwood, AR 72120(501) 552-70004
Baptist Health Medical Center-Little Rock 9601 Interstate, Little Rock, AR 72205(501) 202-20001
Find all hospitals in the county of Pulaski

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Arkansas Methodist Medical Center 900 West Kingshighway, Paragould, AR 72451(870) 239-70001
Medical Center of South Arkansas 700 West Grove Street, El Dorado, AR 71730(870) 863-20003
Arkansas State Hospital 305 S Palm Street, Little Rock, AR 72205(501) 686-9000
Summit Surgical, LLC 1818 East 23rd Avenue, Hutchinson, KS 67502(620) 663-4800
Dunes Surgical Hospital 600 N Sioux Point Road, Dakota Dunes, SD 57049(605) 232-3332
Arkansas Valley Regional Medical Center 1100 Carson Avenue, La Junta, CO 8105071938360003
North Arkansas Regional Medical Center 620 North Main Street, Harrison, AR 72601(870) 365-20004
Surgical Institute of Reading 2752 Century Boulevard, Wyomissing, PA 19610(717) 999-9999
Edgewood Surgical Hospital 239 Edgewood Drive Extension, Transfer, PA 16154(724) 646-0400
Arkansas Heart Hospital, LLC 1701 S Shackleford Road, Little Rock, AR 72211(501) 219-70004

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.