Mercy General Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services.
The facility number is #050017.
The hospital type is acute care hospitals.
The address is 4001 J St
Sacramento
CA 95819.
The overall rating is 5.
| Facility ID | 050017 |
| Facility Name | MERCY GENERAL HOSPITAL |
| Address |
4001 J St Sacramento CA 95819 |
| County | Sacramento |
| Telephone | (916) 453-4453 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 6, Worse: 1 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 2, No different: 6, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 9. Better than the national value: 2, No different: 7, Worse: 0 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 65% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 24% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 62% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 9% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 29% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 76% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 7% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 17% |
| Cleanliness - linear mean score | Score: 89 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 79% |
| Nurse communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 17% |
| Patients who reported that their doctors "Always" communicated well | Percent: 81% |
| Doctor communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 15% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 63% |
| Staff responsiveness - linear mean score | Score: 84 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 10% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 27% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 64% |
| Communication about medicines - linear mean score | Score: 79 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 17% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
| Discharge information - linear mean score | Score: 88 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 12% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 88% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 41% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
| Care transition - linear mean score | Score: 82 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 54% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 34% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 61% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 45% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 7% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 48% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 43% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 53% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 14% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 86% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 76% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 79% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 16% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 87% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 10% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 6% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 17% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 77% |
| Overall hospital rating - linear mean score | Score: 91 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 76% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 16% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 75% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 20% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 78% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 57% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 10% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 33% |
| Quietness - linear mean score | Score: 82 (scale 1-100) |
| Quietness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 4% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 77% |
| Recommend hospital - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 19% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 51% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 26% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 23% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 11% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 89% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 265 | 2.7 | |
| Death rate for heart attack patients | No Different Than the National Rate | 411 | 11.9 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 163 | 2.3 | |
| Death rate for COPD patients | No Different Than the National Rate | 176 | 8.9 | |
| Death rate for heart failure patients | No Different Than the National Rate | 350 | 11.7 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 316 | 14.2 | |
| Death rate for stroke patients | No Different Than the National Rate | 121 | 12.3 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1400 | 2.00 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 871 | 7.39 | |
| Serious blood clots after surgery | No Different Than the National Rate | 2819 | 4.08 | |
| Blood stream infection after surgery | No Different Than the National Rate | 1358 | 4.99 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 386 | 1.00 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1053 | 1.18 | |
| Pressure sores | No Different Than the National Rate | 4862 | 0.39 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Worse Than the National Rate | 142 | 205.43 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 6804 | 0.40 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 6404 | 0.10 | |
| Serious complications | No Different Than the National Value | 1.06 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 2529 | 2.39 |
| Street Address |
4001 J ST |
| City | SACRAMENTO |
| State | CA |
| Zip Code | 95819 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Methodist Hospital of Sacramento | 7500 Hospital Drive, Sacramento, CA 95823 | (916) 423-6010 | 2 |
| Shriners Hospitals for Children Northern Calif | 2425 Stockton Boulevard, Sacramento, CA 95817 | (916) 453-2000 | |
| Kaiser Foundation Hospital - Sacramento | 2025 Morse Avenue, Sacramento, CA 95825 | (916) 973-5000 | 4 |
| Sierra Vista Hospital, Inc | 8001 Bruceville Road, Sacramento, CA 95823 | (916) 423-2000 | |
| Sutter Center for Psychiatry | 7700 Folsom Blvd, Sacramento, CA 95826 | (916) 386-3000 | |
| Kaiser Foundation Hosp So Sacramento | 6600 Bruceville Road, Sacramento, CA 95823 | (916) 688-2000 | 3 |
| University of California Davis Medical Center | 2315 Stockton Boulevard, Sacramento, CA 95817 | (916) 734-2011 | 4 |
| Sutter Medical Center, Sacramento | 2825 Capitol Avenue, Sacramento, CA 95816 | (916) 454-2222 | 5 |
| Heritage Oaks Hospital | 4250 Auburn Blvd, Sacramento, CA 95841 | (916) 489-3336 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Kaiser Foundation Hospital and Rehab Center | 975 Sereno Dr, Vallejo, CA 94589 | (707) 651-1000 | 5 |
| Peninsula Medical Center | 1501 Trousdale Drive, Burlingame, CA 94010 | (650) 696-5400 | 5 |
| Glendale Adventist Medical Center | 1509 E Wilson Terrace, Glendale, CA 91206 | (818) 409-8202 | 5 |
| Sharp Memorial Hospital | 7901 Frost St, San Diego, CA 92123 | (858) 939-3400 | 5 |
| Glendale Mem Hospital & Hlth Center | 1420 S Central Ave, Glendale, CA 91204 | (818) 502-1900 | 5 |
| Pih Health Hospital-Whittier | 12401 Washington Blvd, Whittier, CA 90602 | (562) 698-0811 | 5 |
| Santa Rosa Memorial Hospital | 1165 Montgomery Dr, Santa Rosa, CA 95405 | (707) 525-5300 | 5 |
| French Hospital Medical Center | 1911 Johnson Ave, San Luis Obispo, CA 93401 | (805) 543-5353 | 5 |
| Sutter Santa Rosa Regional Hospital | 30 Mark West Springs Road, Santa Rosa, CA 95403 | (707) 576-4000 | 5 |
| Sequoia Hospital | 170 Alameda De Las Pulgas, Redwood City, CA 94062 | (650) 369-5811 | 5 |
| Find all hospitals in the state of CA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mercy Catholic Medical Center- Mercy Fitzgerald | 1500 Lansdowne Ave, Darby, PA 19023 | (215) 237-4000 | 2 |
| Chi Mercy Health | 570 Chautauqua Blvd, Valley City, ND 58072 | (701) 845-6400 | |
| Oakland Mercy Hospital | 601 East Second St, Oakland, NE 68045 | (402) 685-5601 | |
| Mercy Hospital Ardmore, Inc | 1011 Fourteenth Avenue, Northwest, Ardmore, OK 73401 | (580) 223-5400 | 4 |
| Mercy Medical Center Inc | 301 Saint Paul Place, Baltimore, MD 21202 | (410) 332-9237 | 5 |
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| Mercy Hospital Columbus | 220 N Pennsylvania Avenue, Columbus, KS 66725 | (620) 429-2545 | |
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