MERCY GENERAL HOSPITAL

Address: 4001 J St, Sacramento, CA 95819
Telephone: (916) 453-4453

MERCY GENERAL HOSPITAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

MERCY GENERAL HOSPITAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050017. The hospital type is acute care hospitals. The address is 4001 J St, Sacramento, CA 95819. The overall rating is 5.

Facility ID 050017
Facility Name MERCY GENERAL HOSPITAL
Address 4001 J St
Sacramento
CA 95819
County Sacramento
Telephone (916) 453-4453
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 6, Worse: 1
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: 2, No different: 6, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 9.
Better than the national value: 2, No different: 7, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 10.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 2331, Response Rate: 22% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 65%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 11%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 24%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 62%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 9%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 29%
Patients who reported that their room and bathroom were "Always" cleanPercent: 76%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 7%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 17%
Cleanliness - linear mean scoreScore: 89 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 79%
Nurse communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 4%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 17%
Patients who reported that their doctors "Always" communicated wellPercent: 81%
Doctor communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 4%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 15%
Patients who reported that they "Always" received help as soon as they wantedPercent: 63%
Staff responsiveness - linear mean scoreScore: 84 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 10%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 27%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 64%
Communication about medicines - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 17%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 19%
Discharge information - linear mean scoreScore: 88 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 12%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 88%
Patients who "Agree" they understood their care when they left the hospitalPercent: 41%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 5%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 54%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 34%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 61%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 45%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 48%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 43%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 53%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 14%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate2652.7
Death rate for heart attack patientsNo Different Than the National Rate41111.9
Death rate for CABG surgery patientsNo Different Than the National Rate1632.3
Death rate for COPD patientsNo Different Than the National Rate1768.9
Death rate for heart failure patientsNo Different Than the National Rate35011.7
Death rate for pneumonia patientsNo Different Than the National Rate31614.2
Death rate for stroke patientsNo Different Than the National Rate12112.3
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate14002.00
Postoperative Respiratory Failure RateNo Different Than the National Rate8717.39
Serious blood clots after surgeryNo Different Than the National Rate28194.08
Blood stream infection after surgeryNo Different Than the National Rate13584.99
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate3861.00
Accidental cuts and tears from medical treatmentNo Different Than the National Rate10531.18
Pressure soresNo Different Than the National Rate48620.39
Deaths among Patients with Serious Treatable Complications after SurgeryWorse Than the National Rate142205.43
Collapsed lung due to medical treatmentNo Different Than the National Rate68040.40
Broken hip from a fall after surgeryNo Different Than the National Rate64040.10
Serious complicationsNo Different Than the National Value1.06
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate25292.39

Location Information

Street Address 4001 J ST
City SACRAMENTO
State CA
Zip Code 95819

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Sutter Medical Center, Sacramento2825 Capitol Avenue, Sacramento, CA 95816(916) 454-22225
Heritage Oaks Hospital4250 Auburn Blvd, Sacramento, CA 95841(916) 489-3336
University of California Davis Medical Center2315 Stockton Boulevard, Sacramento, CA 95817(916) 734-20114
Kaiser Foundation Hosp So Sacramento6600 Bruceville Road, Sacramento, CA 95823(916) 688-20003
Methodist Hospital of Sacramento7500 Hospital Drive, Sacramento, CA 95823(916) 423-60102
Sierra Vista Hospital, Inc8001 Bruceville Road, Sacramento, CA 95823(916) 423-2000
Sutter Center for Psychiatry7700 Folsom Blvd, Sacramento, CA 95826(916) 386-3000
Shriners Hospitals for Children Northern Calif2425 Stockton Boulevard, Sacramento, CA 95817(916) 453-2000
Kaiser Foundation Hospital - Sacramento2025 Morse Avenue, Sacramento, CA 95825(916) 973-50004

Hospitals in the state of CA

Hospital NameAddressTelephoneOverall Rating
John Muir Medical Center - Walnut Creek Campus1601 Ygnacio Valley Rd, Walnut Creek, CA 94598(925) 939-30005
Glendale Mem Hospital & Hlth Center1420 S Central Ave, Glendale, CA 91204(818) 502-19005
Kaiser Foundation Hospital-Santa Clara700 Lawrence Expressway, Santa Clara, CA 95051(408) 236-64005
Santa Rosa Memorial Hospital1165 Montgomery Dr, Santa Rosa, CA 95405(707) 525-53005
Sutter Amador Hospital200 Mission Blvd, Jackson, CA 95642(209) 223-75005
French Hospital Medical Center1911 Johnson Ave, San Luis Obispo, CA 93401(805) 543-53535
Sutter Santa Rosa Regional Hospital30 Mark West Springs Road, Santa Rosa, CA 95403(707) 576-40005
Peninsula Medical Center1501 Trousdale Drive, Burlingame, CA 94010(650) 696-54005
Glendora Oaks Behavioral Health Hospital150 West Route 66, Glendora, CA 91740(626) 852-50005
Alhambra Hospital Medical Center100 S Raymond Ave, Alhambra, CA 91801(626) 570-16065
Find all hospitals in the state of CA

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Mercy Medical Center1320 Mercy Drive Nw, Canton, OH 44708(330) 489-10084
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Mercy Hospital Ada430 North Monte Vista, Ada, OK 74820(580) 332-23234
Oakland Mercy Hospital601 East Second St, Oakland, NE 68045(402) 685-5601
Mercy Hospital2215 Truxtun Avenue, Bakersfield, CA 93301(661) 632-50003
Chi Mercy Health570 Chautauqua Blvd, Valley City, ND 58072(701) 845-6400
Mercy Allen Hospital200 West Lorain Street, Oberlin, OH 44074(440) 334-70393
Mercy Hospital Columbus220 N Pennsylvania Avenue, Columbus, KS 66725(620) 429-2545
St James Mercy Hospital411 Canisteo Street, Hornell, NY 14843(607) 324-80002
Mercy Medical Center2700 Nw Stewart Parkway, Roseburg, OR 97470(541) 673-06113

Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States