Glendale Mem Hospital & Hlth Center is a hospital registered with U.S Centers for Medicare & Medicaid Services.
The facility number is #050058.
The hospital type is acute care hospitals.
The address is 1420 S Central Ave
Glendale
CA 91204.
The overall rating is 5.
| Facility ID | 050058 |
| Facility Name | GLENDALE MEM HOSPITAL & HLTH CENTER |
| Address |
1420 S Central Ave Glendale CA 91204 |
| County | Los Angeles |
| Telephone | (818) 502-1900 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 2, No different: 5, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 2, No different: 5, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 9. Better than the national value: 0, No different: 7, Worse: 2 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 63% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 12% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 25% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 62% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 10% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 28% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 76% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 7% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 17% |
| Cleanliness - linear mean score | Score: 89 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 77% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 19% |
| Patients who reported that their doctors "Always" communicated well | Percent: 76% |
| Doctor communication - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 7% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 63% |
| Staff responsiveness - linear mean score | Score: 83 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 11% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 26% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 66% |
| Communication about medicines - linear mean score | Score: 79 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 17% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 17% |
| Discharge information - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 15% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 85% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 41% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 7% |
| Care transition - linear mean score | Score: 81 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 52% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 33% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 6% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 61% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 48% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 8% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 44% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 6% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 52% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 16% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 84% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 72% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 9% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 75% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 8% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 17% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 82% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 9% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 21% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 70% |
| Overall hospital rating - linear mean score | Score: 88 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 79% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 13% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 72% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 24% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 75% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 20% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 57% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 12% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 31% |
| Quietness - linear mean score | Score: 81 (scale 1-100) |
| Quietness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 7% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 69% |
| Recommend hospital - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 24% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 53% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 26% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 21% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 13% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 87% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 143 | 2.1 | |
| Death rate for heart attack patients | No Different Than the National Rate | 179 | 11.3 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 79 | 2.1 | |
| Death rate for COPD patients | No Different Than the National Rate | 244 | 7.7 | |
| Death rate for heart failure patients | Better Than the National Rate | 446 | 8 | |
| Death rate for pneumonia patients | Better Than the National Rate | 515 | 12.5 | |
| Death rate for stroke patients | No Different Than the National Rate | 96 | 12.3 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 409 | 1.44 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 300 | 5.42 | |
| Serious blood clots after surgery | No Different Than the National Rate | 1066 | 4.68 | |
| Blood stream infection after surgery | No Different Than the National Rate | 399 | 4.79 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 230 | 0.88 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 687 | 1.62 | |
| Pressure sores | No Different Than the National Rate | 3472 | 0.61 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 50 | 143.30 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 4257 | 0.20 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 3877 | 0.12 | |
| Serious complications | No Different Than the National Value | 1.03 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 1014 | 2.17 |
| Street Address |
1420 S CENTRAL AVE |
| City | GLENDALE |
| State | CA |
| Zip Code | 91204 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Abrazo Arrowhead Hospital | 18701 North 67th Avenue, Glendale, AZ 85308 | (623) 561-1000 | 3 |
| Aurora Behavioral Health System | 6015 West Peoria Avenue, Glendale, AZ 85302 | (623) 344-4400 | |
| Usc Verdugo Hills Hospital | 1812 Verdugo Blvd, Glendale, CA 91208 | (818) 790-7100 | 2 |
| Orthopaedic Hospital of Wi | 475 W River Woods Pkwy, Glendale, WI 53212 | (414) 961-6800 | |
| Glendale Adventist Medical Center | 1509 E Wilson Terrace, Glendale, CA 91206 | (818) 409-8202 | 5 |
| Banner Thunderbird Medical Center | 5555 West Thunderbird Road, Glendale, AZ 85306 | (602) 865-5555 | 2 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Sharp Memorial Hospital | 7901 Frost St, San Diego, CA 92123 | (858) 939-3400 | 5 |
| Sutter Amador Hospital | 200 Mission Blvd, Jackson, CA 95642 | (209) 223-7500 | 5 |
| Mercy General Hospital | 4001 J St, Sacramento, CA 95819 | (916) 453-4453 | 5 |
| Novato Community Hospital | 180 Rowland Way, Novato, CA 94945 | (415) 209-1300 | 5 |
| Alhambra Hospital Medical Center | 100 S Raymond Ave, Alhambra, CA 91801 | (626) 570-1606 | 5 |
| Sequoia Hospital | 170 Alameda De Las Pulgas, Redwood City, CA 94062 | (650) 369-5811 | 5 |
| Sutter Santa Rosa Regional Hospital | 30 Mark West Springs Road, Santa Rosa, CA 95403 | (707) 576-4000 | 5 |
| Kaiser Foundation Hospital-Santa Clara | 700 Lawrence Expressway, Santa Clara, CA 95051 | (408) 236-6400 | 5 |
| Glendora Oaks Behavioral Health Hospital | 150 West Route 66, Glendora, CA 91740 | (626) 852-5000 | 5 |
| Sutter Medical Center, Sacramento | 2825 Capitol Avenue, Sacramento, CA 95816 | (916) 454-2222 | 5 |
| Find all hospitals in the state of CA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| So Crescent Beh Hlth Sys - Anchor Hospital Campus | 5454 Yorktowne Drive, College Park, GA 30349 | (770) 991-6044 | |
| Southeast Missouri Mental Hlth Ctr | 1010 West Columbia Street, Farmington, MO 63640 | (573) 218-6792 | |
| Greenleaf Center | 2209 Pineview Drive, Valdosta, GA 31602 | (229) 671-6601 | |
| Hamilton Center Inc | 620 8th Ave, Terre Haute, IN 47804 | (812) 231-8285 | |
| Glendale Adventist Medical Center | 1509 E Wilson Terrace, Glendale, CA 91206 | (818) 409-8202 | 5 |
| Rockford Center | 100 Rockford Drive, Newark, DE 19713 | (302) 996-5480 | |
| Andrew Mcfarland Mental Hlth Ctr | 901 Southwind Rd, Springfield, IL 62703 | (217) 786-6900 | |
| Cgh Medical Center | 100 East Lefevre Road, Sterling, IL 61081 | (815) 625-0400 | 4 |
| Lac+Usc Medical Center | 1200 N State St, Room C2k100, Los Angeles, CA 90033 | (323) 226-2800 | 2 |
| Jfk Medical Center | 65 James Street, Edison, NJ 08818 | (732) 321-7000 | 2 |
Do you have more infomration about Glendale Mem Hospital & Hlth Center? Please fill in the following form.
This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.