KAISER FOUNDATION HOSPITAL-SANTA CLARA

Address: 700 Lawrence Expressway, Santa Clara, CA 95051
Telephone: (408) 236-6400

KAISER FOUNDATION HOSPITAL-SANTA CLARA is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

KAISER FOUNDATION HOSPITAL-SANTA CLARA is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050071. The hospital type is acute care hospitals. The address is 700 Lawrence Expressway, Santa Clara, CA 95051. The overall rating is 5.

Facility ID 050071
Facility Name KAISER FOUNDATION HOSPITAL-SANTA CLARA
Address 700 Lawrence Expressway
Santa Clara
CA 95051
County Santa Clara
Telephone (408) 236-6400
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 5 (Measures: 17)

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 3.
Better than the national value: 0, No different: 3, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 1, No different: 6, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 3.
Better than the national value: 1, No different: 2, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 4.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 3519, Response Rate: 27% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 62%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 11%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 27%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 57%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 10%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 33%
Patients who reported that their room and bathroom were "Always" cleanPercent: 73%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 8%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 19%
Cleanliness - linear mean scoreScore: 88 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 77%
Nurse communication - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 4%
Nurse communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 19%
Patients who reported that their doctors "Always" communicated wellPercent: 83%
Doctor communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 3%
Doctor communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 14%
Patients who reported that they "Always" received help as soon as they wantedPercent: 59%
Staff responsiveness - linear mean scoreScore: 83 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 10%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 31%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 63%
Communication about medicines - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 18%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 19%
Discharge information - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 13%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 87%
Patients who "Agree" they understood their care when they left the hospitalPercent: 41%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 5%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 54%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 33%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 4%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 63%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 48%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 6%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 46%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 44%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 52%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 15%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNumber of Cases Too Small
Death rate for heart attack patientsNumber of Cases Too Small
Death rate for CABG surgery patientsNumber of Cases Too Small
Death rate for COPD patientsNumber of Cases Too Small
Death rate for heart failure patientsNo Different Than the National Rate269.9
Death rate for pneumonia patientsNumber of Cases Too Small
Death rate for stroke patientsNo Different Than the National Rate3314
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate1841.13
Postoperative Respiratory Failure RateNo Different Than the National Rate826.72
Serious blood clots after surgeryNo Different Than the National Rate3533.07
Blood stream infection after surgeryNo Different Than the National Rate1796.21
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate610.90
Accidental cuts and tears from medical treatmentNo Different Than the National Rate2241.17
Pressure soresNo Different Than the National Rate8570.28
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate26175.56
Collapsed lung due to medical treatmentNo Different Than the National Rate11100.24
Broken hip from a fall after surgeryNo Different Than the National Rate10340.11
Serious complicationsNo Different Than the National Value0.95
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate3052.47

Location Information

Street Address 700 LAWRENCE EXPRESSWAY
City SANTA CLARA
State CA
Zip Code 95051

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Kaiser Permanente Psychiatric Health Facility-Sant3840 Homestead Road, Santa Clara, CA 95051(408) 851-4850

Hospitals in the state of CA

Hospital NameAddressTelephoneOverall Rating
Sharp Memorial Hospital7901 Frost St, San Diego, CA 92123(858) 939-34005
French Hospital Medical Center1911 Johnson Ave, San Luis Obispo, CA 93401(805) 543-53535
Glendale Mem Hospital & Hlth Center1420 S Central Ave, Glendale, CA 91204(818) 502-19005
Adventist Health St Helena10 Woodland Road, Saint Helena, CA 94574(707) 963-36115
Uc San Diego Health Hillcrest - Hillcrest Med Ctr200 West Arbor Drive, San Diego, CA 92103(619) 543-62225
Peninsula Medical Center1501 Trousdale Drive, Burlingame, CA 94010(650) 696-54005
Novato Community Hospital180 Rowland Way, Novato, CA 94945(415) 209-13005
Glendale Adventist Medical Center1509 E Wilson Terrace, Glendale, CA 91206(818) 409-82025
Mercy General Hospital4001 J St, Sacramento, CA 95819(916) 453-44535
Providence St. Jude Medical Center101 E Valencia Mesa Drive, Fullerton, CA 92835(714) 992-30005
Find all hospitals in the state of CA

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Kaiser Foundation Hospital - Fresno7300 North Fresno St, Fresno, CA 93720(559) 448-45004
Kaiser Foundation Hospital - San Leandro2500 Merced Street, San Leandro, CA 94577(510) 454-10001
Kaiser Foundation Hospital - Sacramento2025 Morse Avenue, Sacramento, CA 95825(916) 973-50004
Kaiser Foundation Hospital-Santa Rosa401 Bicentennial Way, Santa Rosa, CA 95403(707) 571-40004
Kaiser Foundation Hospital - Los Angeles4867 Sunset Blvd, Los Angeles, CA 90027(323) 783-40112
Kaiser Foundation Hospital - Roseville1600 Eureka Road, Roseville, CA 95661(916) 784-40003
Kaiser Foundation Hospital Manteca1777 West Yosemite Ave, Modesto, CA 95356(209) 825-37002
Kaiser Foundation Hospital - Vacaville1 Quality Drive, Vallejo, CA 94589(707) 624-40003
Kaiser Foundation Hospital-San Jose250 Hospital Parkway, San Jose, CA 95119(408) 972-70004
Kaiser Foundation Hospital - Antioch4501 Sand Creek Road, Antioch, CA 94531(925) 813-65004

Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States