Usc Verdugo Hills Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050124. The hospital type is acute care hospitals. The address is 1812 Verdugo Blvd, Glendale, CA 91208. The overall rating is 2.
| Facility ID | 050124 |
| Facility Name | USC VERDUGO HILLS HOSPITAL |
| Address | 1812 Verdugo Blvd Glendale CA 91208 |
| County | Los Angeles |
| Telephone | (818) 790-7100 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 2 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 5. Better than the national value: 0, No different: 5, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 5, Worse: 3 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 11. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 62% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 15% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 23% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 60% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 29% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 71% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 8% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 87 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 75% |
| Nurse communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 5% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 20% |
| Patients who reported that their doctors "Always" communicated well | Percent: 78% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 61% |
| Staff responsiveness - linear mean score | Score: 82 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 13% |
| Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 26% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 55% |
| Communication about medicines - linear mean score | Score: 71 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 27% |
| Communication about medicines - star rating | Rating: 1 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 18% |
| Discharge information - linear mean score | Score: 84 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 16% |
| Discharge information - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 84% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 44% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 7% |
| Care transition - linear mean score | Score: 80 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 49% |
| Care transition - star rating | Rating: 2 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 38% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 57% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 48% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 9% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 43% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 7% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 46% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 20% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 80% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 72% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 7% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 77% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 17% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 9% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 25% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 66% |
| Overall hospital rating - linear mean score | Score: 87 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 67% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 14% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 19% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 70% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 8% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 22% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 70% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 25% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 37% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 27% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 36% |
| Quietness - linear mean score | Score: 67 (scale 1-100) |
| Quietness - star rating | Rating: 1 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 6% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 66% |
| Recommend hospital - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 28% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 42% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 41% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 17% |
| Summary star rating | Rating: 2 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 13% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 87% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 210 | 2.4 | |
| Death rate for heart attack patients | No Different Than the National Rate | 47 | 12.4 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 125 | 9.4 | |
| Death rate for heart failure patients | No Different Than the National Rate | 172 | 11.2 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 449 | 13.5 | |
| Death rate for stroke patients | No Different Than the National Rate | 95 | 12.7 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 467 | 1.26 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 474 | 7.84 | |
| Serious blood clots after surgery | No Different Than the National Rate | 805 | 3.07 | |
| Blood stream infection after surgery | No Different Than the National Rate | 483 | 5.52 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 334 | 0.90 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 649 | 1.08 | |
| Pressure sores | Worse Than the National Rate | 2992 | 1.54 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 27 | 168.70 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 3689 | 0.34 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 3195 | 0.10 | |
| Serious complications | No Different Than the National Value | 1.30 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 783 | 2.45 |
| Street Address |
1812 VERDUGO BLVD |
| City | GLENDALE |
| State | CA |
| Zip Code | 91208 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Aurora Behavioral Health System | 6015 West Peoria Avenue, Glendale, AZ 85302 | (623) 344-4400 | |
| Abrazo Arrowhead Hospital | 18701 North 67th Avenue, Glendale, AZ 85308 | (623) 561-1000 | 3 |
| Glendale Mem Hospital & Hlth Center | 1420 S Central Ave, Glendale, CA 91204 | (818) 502-1900 | 5 |
| Orthopaedic Hospital of Wi | 475 W River Woods Pkwy, Glendale, WI 53212 | (414) 961-6800 | |
| Glendale Adventist Medical Center | 1509 E Wilson Terrace, Glendale, CA 91206 | (818) 409-8202 | 5 |
| Banner Thunderbird Medical Center | 5555 West Thunderbird Road, Glendale, AZ 85306 | (602) 865-5555 | 2 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Novato Community Hospital | 180 Rowland Way, Novato, CA 94945 | (415) 209-1300 | 5 |
| Providence St. Jude Medical Center | 101 E Valencia Mesa Drive, Fullerton, CA 92835 | (714) 992-3000 | 5 |
| Sequoia Hospital | 170 Alameda De Las Pulgas, Redwood City, CA 94062 | (650) 369-5811 | 5 |
| Kaiser Foundation Hospital and Rehab Center | 975 Sereno Dr, Vallejo, CA 94589 | (707) 651-1000 | 5 |
| Sutter Santa Rosa Regional Hospital | 30 Mark West Springs Road, Santa Rosa, CA 95403 | (707) 576-4000 | 5 |
| Sutter Amador Hospital | 200 Mission Blvd, Jackson, CA 95642 | (209) 223-7500 | 5 |
| Santa Rosa Memorial Hospital | 1165 Montgomery Dr, Santa Rosa, CA 95405 | (707) 525-5300 | 5 |
| Sutter Medical Center, Sacramento | 2825 Capitol Avenue, Sacramento, CA 95816 | (916) 454-2222 | 5 |
| Sharp Memorial Hospital | 7901 Frost St, San Diego, CA 92123 | (858) 939-3400 | 5 |
| Alhambra Hospital Medical Center | 100 S Raymond Ave, Alhambra, CA 91801 | (626) 570-1606 | 5 |
| Find all hospitals in the state of CA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Medical City North Hills | 4401 Booth Calloway Road, North Richland Hills, TX 76180 | (817) 255-1000 | 3 |
| Seven Hills Behavioral Institute | 3021 W Horizon Ridge Pkwy, Henderson, NV 89052 | (702) 646-5000 | |
| Upland Hills Health | 800 Compassion Way, Dodgeville, WI 53533 | (608) 930-8000 | 4 |
| Bhc West Hills Hospital | 1240 E Ninth St, Reno, NV 89512 | (775) 323-0478 | |
| West Hills Hospital & Medical Center | 7300 Medical Center Dr, West Hills, CA 91307 | (818) 676-4000 | 2 |
| Rolling Hills Psychiatric Hospital | 2014 Quail Hollow Circle, Franklin, TN 37067 | (615) 226-4930 | |
| Kidspeace Orchard Hills Campus | 5300 Kidspeace Drive, Orefield, PA 18069 | (610) 799-8800 | |
| Cedar Hills Hospital | 10300 Sw Eastridge Street, Portland, OR 97225 | (503) 944-5000 | |
| Black Hills Surgical Hospital LLP | 216 Anamaria Dr, Rapid City, SD 57701 | (605) 721-4900 | |
| Southern Hills Hospital and Medical Center | 9300 West Sunset Rd, Las Vegas, NV 89148 | (702) 880-2100 | 3 |
Do you have more infomration about Usc Verdugo Hills Hospital? Please fill in the following form.
This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.