SANTA ROSA MEMORIAL HOSPITAL

Address: 1165 Montgomery Dr, Santa Rosa, CA 95405
Telephone: (707) 525-5300

SANTA ROSA MEMORIAL HOSPITAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

SANTA ROSA MEMORIAL HOSPITAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050174. The hospital type is acute care hospitals. The address is 1165 Montgomery Dr, Santa Rosa, CA 95405. The overall rating is 5.

Facility ID 050174
Facility Name SANTA ROSA MEMORIAL HOSPITAL
Address 1165 Montgomery Dr
Santa Rosa
CA 95405
County Sonoma
Telephone (707) 525-5300
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 2, No different: 5, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 11.
Better than the national value: 2, No different: 9, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 13.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 1531, Response Rate: 25% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 60%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 13%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 27%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 49%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 16%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 35%
Patients who reported that their room and bathroom were "Always" cleanPercent: 71%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 7%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 22%
Cleanliness - linear mean scoreScore: 88 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 76%
Nurse communication - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 5%
Nurse communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 19%
Patients who reported that their doctors "Always" communicated wellPercent: 75%
Doctor communication - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 6%
Doctor communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 19%
Patients who reported that they "Always" received help as soon as they wantedPercent: 54%
Staff responsiveness - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 14%
Staff responsiveness - star ratingRating: 2 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 32%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 60%
Communication about medicines - linear mean scoreScore: 76 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 21%
Communication about medicines - star ratingRating: 2 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 19%
Discharge information - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 13%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 87%
Patients who "Agree" they understood their care when they left the hospitalPercent: 46%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 6%
Care transition - linear mean scoreScore: 80 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 48%
Care transition - star ratingRating: 2 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 39%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 6%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 55%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 52%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 8%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 40%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 47%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 48%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 14%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate5612.3
Death rate for heart attack patientsNo Different Than the National Rate38510.4
Death rate for CABG surgery patientsNo Different Than the National Rate952.5
Death rate for COPD patientsNo Different Than the National Rate2749.2
Death rate for heart failure patientsNo Different Than the National Rate54210.2
Death rate for pneumonia patientsNo Different Than the National Rate64716.9
Death rate for stroke patientsNo Different Than the National Rate33813.2
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate11921.79
Postoperative Respiratory Failure RateNo Different Than the National Rate9413.01
Serious blood clots after surgeryWorse Than the National Rate30345.75
Blood stream infection after surgeryNo Different Than the National Rate11803.66
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate5180.86
Accidental cuts and tears from medical treatmentNo Different Than the National Rate17141.53
Pressure soresNo Different Than the National Rate77831.08
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate118156.69
Collapsed lung due to medical treatmentNo Different Than the National Rate94550.22
Broken hip from a fall after surgeryNo Different Than the National Rate77450.10
Serious complicationsNo Different Than the National Value1.11
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate28893.24

Location Information

Street Address 1165 MONTGOMERY DR
City SANTA ROSA
State CA
Zip Code 95405

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Sutter Santa Rosa Regional Hospital30 Mark West Springs Road, Santa Rosa, CA 95403(707) 576-40005
Aurora Behavioral Healthcare-Santa Rosa, LLC1287 Fulton Road, Santa Rosa, CA 95401(707) 800-7700
Guadalupe County Hospital117 Camino De Vida, Suite 100, Santa Rosa, NM 88435(575) 472-3417
Kaiser Foundation Hospital-Santa Rosa401 Bicentennial Way, Santa Rosa, CA 95403(707) 571-40004

Hospitals in the state of CA

Hospital NameAddressTelephoneOverall Rating
Providence St. Jude Medical Center101 E Valencia Mesa Drive, Fullerton, CA 92835(714) 992-30005
Glendora Oaks Behavioral Health Hospital150 West Route 66, Glendora, CA 91740(626) 852-50005
Glendale Adventist Medical Center1509 E Wilson Terrace, Glendale, CA 91206(818) 409-82025
Peninsula Medical Center1501 Trousdale Drive, Burlingame, CA 94010(650) 696-54005
Sharp Memorial Hospital7901 Frost St, San Diego, CA 92123(858) 939-34005
Uc San Diego Health Hillcrest - Hillcrest Med Ctr200 West Arbor Drive, San Diego, CA 92103(619) 543-62225
John Muir Medical Center - Walnut Creek Campus1601 Ygnacio Valley Rd, Walnut Creek, CA 94598(925) 939-30005
Glendale Mem Hospital & Hlth Center1420 S Central Ave, Glendale, CA 91204(818) 502-19005
Adventist Health St Helena10 Woodland Road, Saint Helena, CA 94574(707) 963-36115
Pih Health Hospital-Whittier12401 Washington Blvd, Whittier, CA 90602(562) 698-08115
Find all hospitals in the state of CA

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Santa Barbara County Psychiatric Health Facility315 Camino Del Remedio, Santa Barbara, CA 93110(805) 681-5244
Kaiser Foundation Hospital-Santa Clara700 Lawrence Expressway, Santa Clara, CA 95051(408) 236-64005
Christus Santa Rosa Medical Center2827 Babcock Road, San Antonio, TX 78207(210) 704-20113
Sutter Santa Rosa Regional Hospital30 Mark West Springs Road, Santa Rosa, CA 95403(707) 576-40005
Santa Clara Valley Medical Center751 South Bascom Avenue, San Jose, CA 95128(408) 885-50002
Kaiser Foundation Hospital-Santa Rosa401 Bicentennial Way, Santa Rosa, CA 95403(707) 571-40004
Sutter Maternity & Surgery Center of Santa Cruz2900 Chanticleer Avenue, Santa Cruz, CA 95065(831) 477-2200
Memorial Hospital1110 North Sarah Dewitt Drive, Gonzales, TX 78629(830) 672-75813
Santa Rosa ClinicAve. Los Veteranos #3 Km 135 7 Exit To Arroyo, Guayama, PR 007857878640101
Christus Santa Rosa Hospital-San Marcos1301 Wonder World Drive, San Marcos, TX 78666(512) 753-35114

Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States