SUTTER SANTA ROSA REGIONAL HOSPITAL

Address: 30 Mark West Springs Road, Santa Rosa, CA 95403
Telephone: (707) 576-4000

SUTTER SANTA ROSA REGIONAL HOSPITAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

SUTTER SANTA ROSA REGIONAL HOSPITAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050291. The hospital type is acute care hospitals. The address is 30 Mark West Springs Road, Santa Rosa, CA 95403. The overall rating is 5.

Facility ID 050291
Facility Name SUTTER SANTA ROSA REGIONAL HOSPITAL
Address 30 Mark West Springs Road
Santa Rosa
CA 95403
County Sonoma
Telephone (707) 576-4000
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 9.
Better than the national value: 5, No different: 4, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 10.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 814, Response Rate: 26% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 70%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 6%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 24%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 64%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 29%
Patients who reported that their room and bathroom were "Always" cleanPercent: 72%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 8%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 20%
Cleanliness - linear mean scoreScore: 87 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 80%
Nurse communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 3%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 17%
Patients who reported that their doctors "Always" communicated wellPercent: 79%
Doctor communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 3%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 18%
Patients who reported that they "Always" received help as soon as they wantedPercent: 67%
Staff responsiveness - linear mean scoreScore: 87 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 6%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 27%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 64%
Communication about medicines - linear mean scoreScore: 79 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 17%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 19%
Discharge information - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 10%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 90%
Patients who "Agree" they understood their care when they left the hospitalPercent: 42%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 4%
Care transition - linear mean scoreScore: 83 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 54%
Care transition - star ratingRating: 4 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 34%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 61%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 47%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 5%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 48%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 42%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 54%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 11%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate5602.1
Death rate for heart attack patientsNo Different Than the National Rate18513.2
Death rate for CABG surgery patientsNo Different Than the National Rate492.6
Death rate for COPD patientsNo Different Than the National Rate1069.1
Death rate for heart failure patientsNo Different Than the National Rate19110.7
Death rate for pneumonia patientsNo Different Than the National Rate16417.8
Death rate for stroke patientsNo Different Than the National Rate9912.1
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate9561.60
Postoperative Respiratory Failure RateNo Different Than the National Rate8194.89
Serious blood clots after surgeryNo Different Than the National Rate15393.04
Blood stream infection after surgeryNo Different Than the National Rate9414.59
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate4070.87
Accidental cuts and tears from medical treatmentNo Different Than the National Rate9091.74
Pressure soresNo Different Than the National Rate29230.20
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate42174.64
Collapsed lung due to medical treatmentNo Different Than the National Rate37990.21
Broken hip from a fall after surgeryNo Different Than the National Rate34130.10
Serious complicationsNo Different Than the National Value0.84
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate14203.28

Location Information

Street Address 30 MARK WEST SPRINGS ROAD
City SANTA ROSA
State CA
Zip Code 95403

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Kaiser Foundation Hospital-Santa Rosa401 Bicentennial Way, Santa Rosa, CA 95403(707) 571-40004

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Santa Rosa Memorial Hospital1165 Montgomery Dr, Santa Rosa, CA 95405(707) 525-53005
Aurora Behavioral Healthcare-Santa Rosa, LLC1287 Fulton Road, Santa Rosa, CA 95401(707) 800-7700
Guadalupe County Hospital117 Camino De Vida, Suite 100, Santa Rosa, NM 88435(575) 472-3417

Hospitals in the state of CA

Hospital NameAddressTelephoneOverall Rating
Sharp Memorial Hospital7901 Frost St, San Diego, CA 92123(858) 939-34005
Santa Monica - Ucla Med Ctr & Orthopaedic Hospital1250 16th Street, Santa Monica, CA 90404(310) 319-40005
Kaiser Foundation Hospital-Santa Clara700 Lawrence Expressway, Santa Clara, CA 95051(408) 236-64005
Kaiser Foundation Hospital and Rehab Center975 Sereno Dr, Vallejo, CA 94589(707) 651-10005
Sutter Amador Hospital200 Mission Blvd, Jackson, CA 95642(209) 223-75005
Glendale Adventist Medical Center1509 E Wilson Terrace, Glendale, CA 91206(818) 409-82025
Mercy General Hospital4001 J St, Sacramento, CA 95819(916) 453-44535
Adventist Health St Helena10 Woodland Road, Saint Helena, CA 94574(707) 963-36115
Providence St. Jude Medical Center101 E Valencia Mesa Drive, Fullerton, CA 92835(714) 992-30005
French Hospital Medical Center1911 Johnson Ave, San Luis Obispo, CA 93401(805) 543-53535
Find all hospitals in the state of CA

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Sutter Center for Psychiatry7700 Folsom Blvd, Sacramento, CA 95826(916) 386-3000
Santa Rosa ClinicAve. Los Veteranos #3 Km 135 7 Exit To Arroyo, Guayama, PR 007857878640101
Santa Rosa Memorial Hospital1165 Montgomery Dr, Santa Rosa, CA 95405(707) 525-53005
Aurora Behavioral Healthcare-Santa Rosa, LLC1287 Fulton Road, Santa Rosa, CA 95401(707) 800-7700
Sutter Roseville Medical CenterOne Medical Plaza, Roseville, CA 95661(916) 781-10004
Sutter Coast Hospital800 E Washington Blvd, Crescent City, CA 95531(707) 464-85112
Sutter Auburn Faith Hospital11815 Education Street, Auburn, CA 95603(530) 888-45005
Sutter Delta Medical Center3901 Lone Tree Way, Antioch, CA 94509(925) 779-72003
Santa Cruz Valley Regional Hospital4455 South I-19 Frontage Road, Green Valley, AZ 85614(602) 471-81901
Christus Santa Rosa Hospital-San Marcos1301 Wonder World Drive, San Marcos, TX 78666(512) 753-35114

Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States