John Muir Medical Center - Concord Campus is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050496. The hospital type is acute care hospitals. The address is 2540 East St, Concord, CA 94520. The overall rating is 5.
| Facility ID | 050496 |
| Facility Name | JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS |
| Address | 2540 East St Concord CA 94520 |
| County | Contra Costa |
| Telephone | (925) 682-8200 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 7, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 1, No different: 10, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 11. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 67% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 25% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 68% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 24% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 71% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 8% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 87 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 81% |
| Nurse communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 15% |
| Patients who reported that their doctors "Always" communicated well | Percent: 81% |
| Doctor communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 67% |
| Staff responsiveness - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 8% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 25% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 60% |
| Communication about medicines - linear mean score | Score: 75 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 23% |
| Communication about medicines - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 17% |
| Discharge information - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 14% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 86% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
| Care transition - linear mean score | Score: 81 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 52% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 34% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 61% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 51% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 43% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 43% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 52% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 17% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 83% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 77% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 17% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 79% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 16% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 17% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 75% |
| Overall hospital rating - linear mean score | Score: 90 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 73% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 14% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 13% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 80% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 16% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 87% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 55% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 17% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 28% |
| Quietness - linear mean score | Score: 78 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 3% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 78% |
| Recommend hospital - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 19% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 47% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 32% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 21% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 10% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 90% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | Better Than the National Rate | 762 | 1.3 | |
| Death rate for heart attack patients | No Different Than the National Rate | 223 | 11.6 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 166 | 1.8 | |
| Death rate for COPD patients | No Different Than the National Rate | 253 | 7.1 | |
| Death rate for heart failure patients | No Different Than the National Rate | 605 | 10.1 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 559 | 14.4 | |
| Death rate for stroke patients | No Different Than the National Rate | 203 | 13.1 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1738 | 1.47 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 1208 | 5.43 | |
| Serious blood clots after surgery | No Different Than the National Rate | 3227 | 3.53 | |
| Blood stream infection after surgery | No Different Than the National Rate | 1719 | 6.45 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 617 | 1.12 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1594 | 1.39 | |
| Pressure sores | Better Than the National Rate | 6674 | 0.08 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 148 | 157.67 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 8557 | 0.24 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 8149 | 0.10 | |
| Serious complications | No Different Than the National Value | 0.92 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 2879 | 2.54 |
| Street Address |
2540 EAST ST |
| City | CONCORD |
| State | CA |
| Zip Code | 94520 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| John Muir Behavioral Health Center | 2740 Grant Street, Concord, CA 94520 | (925) 674-4101 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| New Hampshire Hospital | 36 Clinton Street, Concord, NH 03301 | (603) 271-5300 | |
| Carolinas Medical Center-Northeast | 920 Church St N, Concord, NC 28025 | (704) 783-3000 | 3 |
| Emerson Hospital - | 133 Old Road To 9 Acre Corner, Concord, MA 01742 | (978) 369-1400 | 5 |
| Lake Health | 7590 Auburn Road, Concord, OH 44077 | (440) 953-9600 | 3 |
| Concord Hospital | 250 Pleasant St, Concord, NH 03301 | (603) 225-2711 | 5 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Sutter Delta Medical Center | 3901 Lone Tree Way, Antioch, CA 94509 | (925) 779-7200 | 3 |
| Kaiser Foundation Hospital - Antioch | 4501 Sand Creek Road, Antioch, CA 94531 | (925) 813-6500 | 4 |
| John Muir Medical Center - Walnut Creek Campus | 1601 Ygnacio Valley Rd, Walnut Creek, CA 94598 | (925) 939-3000 | 5 |
| Kaiser Foundation Hospital - Walnut Creek | 1425 S Main Street, Walnut Creek, CA 94596 | (925) 295-4000 | 3 |
| San Ramon Regional Medical Center | 6001 Norris Canyon Road, San Ramon, CA 94583 | (925) 275-9200 | 2 |
| Contra Costa Regional Medical Center | 2500 Alhambra Avenue, Martinez, CA 94553 | (925) 370-5000 | 4 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Peacehealth St John Medical Center | 1615 Delaware Street, Longview, WA 98632 | (360) 414-2000 | 2 |
| St Joseph Regional Medical Center Mishawaka Campus | 215 West Fourth St, Mishawaka, IN 46544 | (574) 259-2431 | |
| Ascension St John Medical Center | 1923 South Utica Avenue, Tulsa, OK 74104 | (918) 744-2296 | 3 |
| Concord Hospital | 250 Pleasant St, Concord, NH 03301 | (603) 225-2711 | 5 |
| Providence Saint John's Health Center | 2121 Santa Monica Blvd, Santa Monica, CA 90404 | (310) 829-5511 | 4 |
| Dr John C Corrigan Mental Health Center | 49 Hillside Street, Fall River, MA 02720 | (508) 235-7600 | |
| Vaughan Regional Medical Center Parkway Campus | 1015 Medical Center Parkway, Selma, AL 36701 | (334) 418-4100 | 3 |
| John Muir Behavioral Health Center | 2740 Grant Street, Concord, CA 94520 | (925) 674-4101 | |
| Umass Memorial Medical Center/University Campus | 55 Lake Avenue North, Worcester, MA 01655 | (508) 334-1000 | 2 |
| Banner - University Medical Center Tucson Campus | 1625 North Campbell Avenue, Tucson, AZ 85724 | (520) 694-0111 | 3 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.