JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS

Address: 2540 East St, Concord, CA 94520
Telephone: (925) 682-8200

JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050496. The hospital type is acute care hospitals. The address is 2540 East St, Concord, CA 94520. The overall rating is 5.

Facility ID 050496
Facility Name JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS
Address 2540 East St
Concord
CA 94520
County Contra Costa
Telephone (925) 682-8200
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 7, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 7.
Better than the national value: 1, No different: 6, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 11.
Better than the national value: 1, No different: 10, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 11.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 343, Response Rate: 24% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 67%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 25%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 68%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 24%
Patients who reported that their room and bathroom were "Always" cleanPercent: 71%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 8%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 21%
Cleanliness - linear mean scoreScore: 87 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 81%
Nurse communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 4%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 15%
Patients who reported that their doctors "Always" communicated wellPercent: 81%
Doctor communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 5%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 14%
Patients who reported that they "Always" received help as soon as they wantedPercent: 67%
Staff responsiveness - linear mean scoreScore: 86 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 8%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 25%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 60%
Communication about medicines - linear mean scoreScore: 75 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 23%
Communication about medicines - star ratingRating: 2 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 17%
Discharge information - linear mean scoreScore: 86 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 14%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 86%
Patients who "Agree" they understood their care when they left the hospitalPercent: 42%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 6%
Care transition - linear mean scoreScore: 81 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 52%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 34%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 61%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 51%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 6%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 43%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 43%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 52%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 17%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsBetter Than the National Rate7621.3
Death rate for heart attack patientsNo Different Than the National Rate22311.6
Death rate for CABG surgery patientsNo Different Than the National Rate1661.8
Death rate for COPD patientsNo Different Than the National Rate2537.1
Death rate for heart failure patientsNo Different Than the National Rate60510.1
Death rate for pneumonia patientsNo Different Than the National Rate55914.4
Death rate for stroke patientsNo Different Than the National Rate20313.1
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate17381.47
Postoperative Respiratory Failure RateNo Different Than the National Rate12085.43
Serious blood clots after surgeryNo Different Than the National Rate32273.53
Blood stream infection after surgeryNo Different Than the National Rate17196.45
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate6171.12
Accidental cuts and tears from medical treatmentNo Different Than the National Rate15941.39
Pressure soresBetter Than the National Rate66740.08
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate148157.67
Collapsed lung due to medical treatmentNo Different Than the National Rate85570.24
Broken hip from a fall after surgeryNo Different Than the National Rate81490.10
Serious complicationsNo Different Than the National Value0.92
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate28792.54

Location Information

Street Address 2540 EAST ST
City CONCORD
State CA
Zip Code 94520

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
John Muir Behavioral Health Center2740 Grant Street, Concord, CA 94520(925) 674-4101

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Lake Health7590 Auburn Road, Concord, OH 44077(440) 953-96003
Emerson Hospital -133 Old Road To 9 Acre Corner, Concord, MA 01742(978) 369-14005
Concord Hospital250 Pleasant St, Concord, NH 03301(603) 225-27115
Carolinas Medical Center-Northeast920 Church St N, Concord, NC 28025(704) 783-30003
New Hampshire Hospital36 Clinton Street, Concord, NH 03301(603) 271-5300

Hospitals in the state of CA

Hospital NameAddressTelephoneOverall Rating
Sutter Medical Center, Sacramento2825 Capitol Avenue, Sacramento, CA 95816(916) 454-22225
Glendale Adventist Medical Center1509 E Wilson Terrace, Glendale, CA 91206(818) 409-82025
Peninsula Medical Center1501 Trousdale Drive, Burlingame, CA 94010(650) 696-54005
Uc San Diego Health Hillcrest - Hillcrest Med Ctr200 West Arbor Drive, San Diego, CA 92103(619) 543-62225
Sharp Memorial Hospital7901 Frost St, San Diego, CA 92123(858) 939-34005
Santa Monica - Ucla Med Ctr & Orthopaedic Hospital1250 16th Street, Santa Monica, CA 90404(310) 319-40005
Pih Health Hospital-Whittier12401 Washington Blvd, Whittier, CA 90602(562) 698-08115
Glendora Oaks Behavioral Health Hospital150 West Route 66, Glendora, CA 91740(626) 852-50005
Mercy General Hospital4001 J St, Sacramento, CA 95819(916) 453-44535
French Hospital Medical Center1911 Johnson Ave, San Luis Obispo, CA 93401(805) 543-53535
Find all hospitals in the state of CA

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
John Muir Medical Center - Walnut Creek Campus1601 Ygnacio Valley Rd, Walnut Creek, CA 94598(925) 939-30005
Peacehealth St John Medical Center1615 Delaware Street, Longview, WA 98632(360) 414-20002
Monmouth Medical Center - Southern Campus600 River Ave, Lakewood, NJ 08701(732) 363-19003
Anderson Regional Medical Center South Campus1102 Constitution Avenue, Meridian, MS 39301(601) 484-3590
Vaughan Regional Medical Center Parkway Campus1015 Medical Center Parkway, Selma, AL 36701(334) 418-41003
Banner - University Medical Center Tucson Campus1625 North Campbell Avenue, Tucson, AZ 85724(520) 694-01113
Concord Hospital250 Pleasant St, Concord, NH 03301(603) 225-27115
Uh St John Medical Center29000 Center Ridge Road, Westlake, OH 44145(440) 835-80004
Providence Saint John's Health Center2121 Santa Monica Blvd, Santa Monica, CA 90404(310) 829-55114
Dr John C Corrigan Mental Health Center49 Hillside Street, Fall River, MA 02720(508) 235-7600

Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States