Kaiser Foundation Hospital - San Diego is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050515. The hospital type is acute care hospitals. The address is 4647 Zion Ave, San Diego, CA 92120. The overall rating is 4.
| Facility ID | 050515 |
| Facility Name | KAISER FOUNDATION HOSPITAL - SAN DIEGO |
| Address | 4647 Zion Ave San Diego CA 92120 |
| County | San Diego |
| Telephone | (619) 528-5000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 4 (Measures: 17) |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 1. Better than the national value: 0, No different: 1, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 3, No different: 4, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 3. Better than the national value: 0, No different: 3, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 3. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 69% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 23% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 67% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 6% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 27% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 77% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 6% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 17% |
| Cleanliness - linear mean score | Score: 90 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 80% |
| Nurse communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 17% |
| Patients who reported that their doctors "Always" communicated well | Percent: 82% |
| Doctor communication - linear mean score | Score: 93 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
| Doctor communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 68% |
| Staff responsiveness - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 7% |
| Staff responsiveness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 25% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 65% |
| Communication about medicines - linear mean score | Score: 80 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 17% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 18% |
| Discharge information - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 11% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 89% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 39% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
| Care transition - linear mean score | Score: 83 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 56% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 30% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 66% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 46% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 48% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 54% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 13% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 87% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 79% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 16% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 81% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 15% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 88% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 5% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 16% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 79% |
| Overall hospital rating - linear mean score | Score: 92 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 78% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 75% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 77% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 19% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 87% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 58% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 10% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 32% |
| Quietness - linear mean score | Score: 82 (scale 1-100) |
| Quietness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 3% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 80% |
| Recommend hospital - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 17% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 52% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 26% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 22% |
| Summary star rating | Rating: 4 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 9% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 91% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | Number of Cases Too Small | |||
| Death rate for heart attack patients | Number of Cases Too Small | |||
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | Number of Cases Too Small | |||
| Death rate for heart failure patients | Number of Cases Too Small | |||
| Death rate for pneumonia patients | No Different Than the National Rate | 30 | 13.8 | |
| Death rate for stroke patients | Number of Cases Too Small | |||
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 214 | 1.26 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 184 | 4.38 | |
| Serious blood clots after surgery | No Different Than the National Rate | 486 | 3.80 | |
| Blood stream infection after surgery | No Different Than the National Rate | 209 | 4.66 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 131 | 0.90 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 343 | 1.44 | |
| Pressure sores | No Different Than the National Rate | 1149 | 0.26 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Number of Cases Too Small | |||
| Collapsed lung due to medical treatment | No Different Than the National Rate | 1643 | 0.24 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 1376 | 0.11 | |
| Serious complications | No Different Than the National Value | 0.85 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 450 | 2.46 |
| Street Address |
4647 ZION AVE |
| City | SAN DIEGO |
| State | CA |
| Zip Code | 92120 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Alvarado Hospital Medical Center | 6655 Alvarado Road, San Diego, CA 92120 | (619) 287-3270 | 4 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| NMC San Diego | 34800 Bob Wilson Drive, San Diego, CA 92134 | (619) 532-6400 | |
| Sharp Mesa Vista Hospital | 7850 Vista Hill Avenue, San Diego, CA 92123 | (858) 278-4110 | |
| Sharp Memorial Hospital | 7901 Frost St, San Diego, CA 92123 | (858) 939-3400 | 5 |
| Rady Children's Hospital - San Diego | 3020 Childrens Way, San Diego, CA 92123 | (858) 576-1700 | |
| San Diego County Psychiatric Hospital | 3851 Rosecrans St, San Diego, CA 92110 | (619) 692-8211 | |
| Aurora San Diego | 11878 Avenue of Industry, San Diego, CA 92128 | (858) 487-3200 | |
| Uc San Diego Health Hillcrest - Hillcrest Med Ctr | 200 West Arbor Drive, San Diego, CA 92103 | (619) 543-6222 | 5 |
| Scripps Mercy Hospital | 4077 5th Ave, San Diego, CA 92103 | (619) 294-8111 | 2 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mercy General Hospital | 4001 J St, Sacramento, CA 95819 | (916) 453-4453 | 5 |
| Kaiser Foundation Hospital and Rehab Center | 975 Sereno Dr, Vallejo, CA 94589 | (707) 651-1000 | 5 |
| Providence St. Jude Medical Center | 101 E Valencia Mesa Drive, Fullerton, CA 92835 | (714) 992-3000 | 5 |
| Glendale Adventist Medical Center | 1509 E Wilson Terrace, Glendale, CA 91206 | (818) 409-8202 | 5 |
| Santa Monica - Ucla Med Ctr & Orthopaedic Hospital | 1250 16th Street, Santa Monica, CA 90404 | (310) 319-4000 | 5 |
| Alhambra Hospital Medical Center | 100 S Raymond Ave, Alhambra, CA 91801 | (626) 570-1606 | 5 |
| Pih Health Hospital-Whittier | 12401 Washington Blvd, Whittier, CA 90602 | (562) 698-0811 | 5 |
| Peninsula Medical Center | 1501 Trousdale Drive, Burlingame, CA 94010 | (650) 696-5400 | 5 |
| Novato Community Hospital | 180 Rowland Way, Novato, CA 94945 | (415) 209-1300 | 5 |
| Glendora Oaks Behavioral Health Hospital | 150 West Route 66, Glendora, CA 91740 | (626) 852-5000 | 5 |
| Find all hospitals in the state of CA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Kaiser Foundation Hospital-San Jose | 250 Hospital Parkway, San Jose, CA 95119 | (408) 972-7000 | 4 |
| Kaiser Foundation Hospital - Los Angeles | 4867 Sunset Blvd, Los Angeles, CA 90027 | (323) 783-4011 | 2 |
| Kaiser Foundation Hospital | 3288 Moanalua Rd, Honolulu, HI 96819 | (808) 432-0000 | 5 |
| Kaiser Foundation Hospital - Fremont | 39400 Paseo Padre Pkwy, Fremont, CA 94538 | (510) 784-4000 | 3 |
| Kaiser Foundation Hospital - Sacramento | 2025 Morse Avenue, Sacramento, CA 95825 | (916) 973-5000 | 4 |
| Kaiser Foundation Hospital - San Leandro | 2500 Merced Street, San Leandro, CA 94577 | (510) 454-1000 | 1 |
| Kaiser Foundation Hospital - Roseville | 1600 Eureka Road, Roseville, CA 95661 | (916) 784-4000 | 3 |
| Kaiser Foundation Hospital - Fresno | 7300 North Fresno St, Fresno, CA 93720 | (559) 448-4500 | 4 |
| Kaiser Foundation Hospital - Antioch | 4501 Sand Creek Road, Antioch, CA 94531 | (925) 813-6500 | 4 |
| Kaiser Foundation Hospital - Downey | 9333 Imperial Highway, Downey, CA 90242 | (562) 657-9000 | 3 |
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