Mercy San Juan Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050516. The hospital type is acute care hospitals. The address is 6501 Coyle Ave, Carmichael, CA 95608. The overall rating is 3.
| Facility ID | 050516 |
| Facility Name | MERCY SAN JUAN MEDICAL CENTER |
| Address | 6501 Coyle Ave Carmichael CA 95608 |
| County | Sacramento |
| Telephone | (916) 537-5000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 3 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 4, Worse: 3 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 1, No different: 7, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 2, No different: 9, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 9. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 64% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 12% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 24% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 60% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 10% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 30% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 70% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 10% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 20% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 78% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 18% |
| Patients who reported that their doctors "Always" communicated well | Percent: 78% |
| Doctor communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 62% |
| Staff responsiveness - linear mean score | Score: 83 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 11% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 27% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 63% |
| Communication about medicines - linear mean score | Score: 78 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 19% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 18% |
| Discharge information - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 11% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 89% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 44% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
| Care transition - linear mean score | Score: 81 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 50% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 38% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 57% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 49% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 7% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 44% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 45% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 50% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 11% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 89% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 20% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 76% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 20% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 72% |
| Overall hospital rating - linear mean score | Score: 88 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 74% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 10% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 16% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 20% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 21% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 49% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 15% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 36% |
| Quietness - linear mean score | Score: 77 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 5% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 70% |
| Recommend hospital - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 25% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 52% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 28% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 20% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 11% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 89% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 359 | 3 | |
| Death rate for heart attack patients | No Different Than the National Rate | 287 | 13 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 64 | 2.4 | |
| Death rate for COPD patients | Worse Than the National Rate | 438 | 10.5 | |
| Death rate for heart failure patients | No Different Than the National Rate | 569 | 10.4 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 540 | 14.5 | |
| Death rate for stroke patients | Worse Than the National Rate | 441 | 18.7 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 990 | 0.95 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 717 | 5.79 | |
| Serious blood clots after surgery | No Different Than the National Rate | 2796 | 2.54 | |
| Blood stream infection after surgery | No Different Than the National Rate | 960 | 4.22 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 536 | 0.85 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1648 | 0.85 | |
| Pressure sores | Worse Than the National Rate | 7746 | 1.23 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Worse Than the National Rate | 190 | 196.96 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 10235 | 0.43 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 8474 | 0.11 | |
| Serious complications | No Different Than the National Value | 1.05 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 2623 | 2.03 |
| Street Address |
6501 COYLE AVE |
| City | CARMICHAEL |
| State | CA |
| Zip Code | 95608 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Heritage Oaks Hospital | 4250 Auburn Blvd, Sacramento, CA 95841 | (916) 489-3336 | |
| University of California Davis Medical Center | 2315 Stockton Boulevard, Sacramento, CA 95817 | (916) 734-2011 | 4 |
| Mercy Hospital of Folsom | 1650 Creekside Drive, Folsom, CA 95630 | (916) 983-7400 | 4 |
| Sutter Center for Psychiatry | 7700 Folsom Blvd, Sacramento, CA 95826 | (916) 386-3000 | |
| Sierra Vista Hospital, Inc | 8001 Bruceville Road, Sacramento, CA 95823 | (916) 423-2000 | |
| Mercy General Hospital | 4001 J St, Sacramento, CA 95819 | (916) 453-4453 | 5 |
| Kaiser Foundation Hospital - Sacramento | 2025 Morse Avenue, Sacramento, CA 95825 | (916) 973-5000 | 4 |
| Methodist Hospital of Sacramento | 7500 Hospital Drive, Sacramento, CA 95823 | (916) 423-6010 | 2 |
| Sutter Medical Center, Sacramento | 2825 Capitol Avenue, Sacramento, CA 95816 | (916) 454-2222 | 5 |
| Shriners Hospitals for Children Northern Calif | 2425 Stockton Boulevard, Sacramento, CA 95817 | (916) 453-2000 | |
| Find all hospitals in the county of Sacramento | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mercy Medical Center Redding | 2175 Rosaline Ave, Clairmont Hgts, Redding, CA 96001 | (530) 225-6102 | 1 |
| Mercy Medical Center | 2700 Nw Stewart Parkway, Roseburg, OR 97470 | (541) 673-0611 | 3 |
| Mercy Medical Center Inc | 301 Saint Paul Place, Baltimore, MD 21202 | (410) 332-9237 | 5 |
| Mercy Catholic Medical Center- Mercy Fitzgerald | 1500 Lansdowne Ave, Darby, PA 19023 | (215) 237-4000 | 2 |
| Mercy Medical Center of Mt Shasta | 914 Pine Street, Mount Shasta, CA 96067 | (530) 926-6111 | 3 |
| Mercy Medical Center-New Hampton | 308 North Maple Avenue, New Hampton, IA 50659 | (641) 394-4121 | |
| Mercy Gilbert Medical Center | 3555 South Val Vista Drive, Gilbert, AZ 85297 | (480) 728-8000 | 4 |
| San Juan Regional Medical Center Inc | 801 West Maple Street, Farmington, NM 87401 | (505) 609-2000 | 3 |
| Mercy Regional Medical Center | 1010 Three Springs Blvd, Durango, CO 81301 | (970) 247-4311 | 5 |
| San Juan Municipal Hospital | Barrio Monacillos,Centro Medico, Rio Piedras, PR 00928 | (787) 480-2705 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.