Whittier Hospital Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services.
The facility number is #050735.
The hospital type is acute care hospitals.
The address is 9080 Colima Rd
Whittier
CA 90605.
The overall rating is 5.
| Facility ID | 050735 |
| Facility Name | WHITTIER HOSPITAL MEDICAL CENTER |
| Address |
9080 Colima Rd Whittier CA 90605 |
| County | Los Angeles |
| Telephone | (562) 945-3561 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Proprietary |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 4. Better than the national value: 0, No different: 4, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 5. Better than the national value: 1, No different: 4, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 6. Better than the national value: 1, No different: 5, Worse: 0 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 9. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 64% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 25% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 64% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 12% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 24% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 70% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 77% |
| Nurse communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 6% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 17% |
| Patients who reported that their doctors "Always" communicated well | Percent: 75% |
| Doctor communication - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 19% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 65% |
| Staff responsiveness - linear mean score | Score: 84 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 12% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 23% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 68% |
| Communication about medicines - linear mean score | Score: 80 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 17% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 15% |
| Discharge information - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 15% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 85% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 52% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 7% |
| Care transition - linear mean score | Score: 78 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 41% |
| Care transition - star rating | Rating: 2 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 50% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 45% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 53% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 9% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 38% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 54% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 7% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 39% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 18% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 82% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 71% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 7% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 22% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 72% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 7% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 21% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 82% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 9% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 19% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 72% |
| Overall hospital rating - linear mean score | Score: 87 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 78% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 9% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 13% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 75% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 73% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 7% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 20% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 83% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 55% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 15% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 30% |
| Quietness - linear mean score | Score: 79 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 8% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 67% |
| Recommend hospital - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 25% |
| Recommend hospital - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 58% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 25% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 17% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 12% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 88% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | Number of Cases Too Small | |||
| Death rate for heart attack patients | No Different Than the National Rate | 47 | 12.3 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 93 | 7.5 | |
| Death rate for heart failure patients | No Different Than the National Rate | 125 | 9.1 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 194 | 13.7 | |
| Death rate for stroke patients | Number of Cases Too Small | |||
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 37 | 1.35 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 33 | 7.75 | |
| Serious blood clots after surgery | No Different Than the National Rate | 208 | 3.90 | |
| Blood stream infection after surgery | No Different Than the National Rate | 34 | 5.37 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 72 | 0.90 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 362 | 1.50 | |
| Pressure sores | No Different Than the National Rate | 1636 | 0.26 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Number of Cases Too Small | |||
| Collapsed lung due to medical treatment | No Different Than the National Rate | 2120 | 0.23 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 1946 | 0.11 | |
| Serious complications | No Different Than the National Value | 0.99 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 189 | 2.41 |
| Street Address |
9080 COLIMA RD |
| City | WHITTIER |
| State | CA |
| Zip Code | 90605 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Pih Health Hospital-Whittier | 12401 Washington Blvd, Whittier, CA 90602 | (562) 698-0811 | 5 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Sutter Medical Center, Sacramento | 2825 Capitol Avenue, Sacramento, CA 95816 | (916) 454-2222 | 5 |
| Sutter Amador Hospital | 200 Mission Blvd, Jackson, CA 95642 | (209) 223-7500 | 5 |
| Glendale Mem Hospital & Hlth Center | 1420 S Central Ave, Glendale, CA 91204 | (818) 502-1900 | 5 |
| French Hospital Medical Center | 1911 Johnson Ave, San Luis Obispo, CA 93401 | (805) 543-5353 | 5 |
| Sharp Memorial Hospital | 7901 Frost St, San Diego, CA 92123 | (858) 939-3400 | 5 |
| Mercy General Hospital | 4001 J St, Sacramento, CA 95819 | (916) 453-4453 | 5 |
| Glendale Adventist Medical Center | 1509 E Wilson Terrace, Glendale, CA 91206 | (818) 409-8202 | 5 |
| John Muir Medical Center - Walnut Creek Campus | 1601 Ygnacio Valley Rd, Walnut Creek, CA 94598 | (925) 939-3000 | 5 |
| Alhambra Hospital Medical Center | 100 S Raymond Ave, Alhambra, CA 91801 | (626) 570-1606 | 5 |
| Santa Rosa Memorial Hospital | 1165 Montgomery Dr, Santa Rosa, CA 95405 | (707) 525-5300 | 5 |
| Find all hospitals in the state of CA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mercy Medical Center | 1320 Mercy Drive Nw, Canton, OH 44708 | (330) 489-1008 | 4 |
| Pih Health Hospital-Whittier | 12401 Washington Blvd, Whittier, CA 90602 | (562) 698-0811 | 5 |
| Au Medical Center | 1120 15th Street, Augusta, GA 30912 | (706) 721-6569 | 1 |
| Riverside Medical Center | 1900 South Main St, Franklinton, LA 70438 | (985) 795-4431 | 1 |
| Big Sky Medical Center | 334 Town Center Ave, Big Sky, MT 59716 | (406) 995-6995 | |
| New Ulm Medical Center | 1324 Fifth North Street, New Ulm, MN 56073 | (507) 217-5000 | 3 |
| Cjw Medical Center | 7101 Jahnke Road, Richmond, VA 23225 | (804) 483-0000 | 3 |
| St Mary's Medical Center | 901 45th St, West Palm Beach, FL 33407 | (561) 840-6202 | 2 |
| Knapp Medical Center | 1401 East Eight Street, Weslaco, TX 78596 | (956) 968-8567 | 4 |
| Jfk Medical Center | 65 James Street, Edison, NJ 08818 | (732) 321-7000 | 2 |
Do you have more infomration about Whittier Hospital Medical Center? Please fill in the following form.
This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.