Sutter Surgical Hospital - North Valley is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #050766. The hospital type is acute care hospitals. The address is 455 Plumas Blvd, Yuba City, CA 95991.
| Facility ID | 050766 |
| Facility Name | SUTTER SURGICAL HOSPITAL - NORTH VALLEY |
| Address | 455 Plumas Blvd Yuba City CA 95991 |
| County | Sutter |
| Telephone | (530) 749-5700 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Physician |
| Emergency Services | No |
| Overall Rating | (Measures: 16) |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: . Better than the national value: , No different: , Worse: |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 2. Better than the national value: 0, No different: 2, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 3. Better than the national value: 0, No different: 3, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: . Better than the national value: , No different: , Worse: 5 |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 78% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 10% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 12% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 83% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 3% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 14% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 85% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 5% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 10% |
| Cleanliness - linear mean score | Score: 93 (scale 1-100) |
| Cleanliness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 87% |
| Nurse communication - linear mean score | Score: 94 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 10% |
| Patients who reported that their doctors "Always" communicated well | Percent: 88% |
| Doctor communication - linear mean score | Score: 95 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 3% |
| Doctor communication - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 9% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 81% |
| Staff responsiveness - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 7% |
| Staff responsiveness - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 12% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 75% |
| Communication about medicines - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 10% |
| Communication about medicines - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 15% |
| Discharge information - linear mean score | Score: 93 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 7% |
| Discharge information - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 93% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 34% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 4% |
| Care transition - linear mean score | Score: 85 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 62% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 27% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 68% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 41% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 4% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 55% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 35% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 3% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 62% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 9% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 91% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 83% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 13% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 89% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 3% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 8% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 92% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 6% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 4% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 88% |
| Overall hospital rating - linear mean score | Score: 95 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 88% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 6% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 82% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 14% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 87% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 3% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 10% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 92% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 6% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 76% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 4% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 20% |
| Quietness - linear mean score | Score: 90 (scale 1-100) |
| Quietness - star rating | Rating: 5 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 2% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 90% |
| Recommend hospital - linear mean score | Score: 96 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 8% |
| Recommend hospital - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 63% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 15% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 22% |
| Summary star rating | Rating: 5 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 6% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 94% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 352 | 2.4 | |
| Death rate for heart attack patients | ||||
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | ||||
| Death rate for heart failure patients | ||||
| Death rate for pneumonia patients | ||||
| Death rate for stroke patients | ||||
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 528 | 1.29 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 517 | 3.96 | |
| Serious blood clots after surgery | No Different Than the National Rate | 528 | 3.05 | |
| Blood stream infection after surgery | No Different Than the National Rate | 495 | 4.11 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 102 | 0.90 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 112 | 1.17 | |
| Pressure sores | No Different Than the National Rate | 211 | 0.55 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | ||||
| Collapsed lung due to medical treatment | No Different Than the National Rate | 520 | 0.25 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 521 | 0.12 | |
| Serious complications | No Different Than the National Value | 0.85 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 521 | 2.59 |
| Street Address |
455 PLUMAS BLVD |
| City | YUBA CITY |
| State | CA |
| Zip Code | 95991 |
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| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| P & S Surgical Hospital | 312 Grammont St Suite 101, Monroe, LA 71201 | 3183884040 | |
| Sutter Santa Rosa Regional Hospital | 30 Mark West Springs Road, Santa Rosa, CA 95403 | (707) 576-4000 | 5 |
| Stanislaus Surgical Hospital | 1421 Oakdale Road, Modesto, CA 95355 | (209) 572-2700 | |
| St Charles Surgical Hospital LLC | 1717 St Charles Ave, New Orleans, LA 70130 | (504) 529-6600 | |
| Sutter Medical Center, Sacramento | 2825 Capitol Avenue, Sacramento, CA 95816 | (916) 454-2222 | 5 |
| Sutter Delta Medical Center | 3901 Lone Tree Way, Antioch, CA 94509 | (925) 779-7200 | 3 |
| Manhattan Surgical Hospital LLC | 1829 College Avenue, Manhattan, KS 66502 | (785) 776-5100 | |
| Sutter Roseville Medical Center | One Medical Plaza, Roseville, CA 95661 | (916) 781-1000 | 4 |
| Sutter Davis Hospital | 2000 Sutter Place, Davis, CA 95616 | (530) 757-5108 | 4 |
| Ski Ambulatory Surgical Center LLC | 110 East University Drive, Suite 102, Tempe, AZ 85281 | (480) 610-6152 |
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