ADVENTIST HEALTH HOWARD MEMORIAL

Address: 1 Marcela Dr, Willits, CA 95490
Telephone: (707) 459-6801

ADVENTIST HEALTH HOWARD MEMORIAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 5.

Entity Overview

ADVENTIST HEALTH HOWARD MEMORIAL is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #051310. The hospital type is critical access hospitals. The address is 1 Marcela Dr, Willits, CA 95490. The overall rating is 5.

Facility ID 051310
Facility Name ADVENTIST HEALTH HOWARD MEMORIAL
Address 1 Marcela Dr
Willits
CA 95490
County Mendocino
Telephone (707) 459-6801
Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Church
Emergency Services Yes
Overall Rating 5 (Measures: 17)

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 4.
Better than the national value: 0, No different: 4, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 2.
Better than the national value: 0, No different: 2, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 5.
Better than the national value: 2, No different: 3, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 2.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 345, Response Rate: 26% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 68%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 24%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 61%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 6%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 33%
Patients who reported that their room and bathroom were "Always" cleanPercent: 84%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 4%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 12%
Cleanliness - linear mean scoreScore: 93 (scale 1-100)
Cleanliness - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 83%
Nurse communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 2%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 15%
Patients who reported that their doctors "Always" communicated wellPercent: 84%
Doctor communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 4%
Doctor communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 12%
Patients who reported that they "Always" received help as soon as they wantedPercent: 64%
Staff responsiveness - linear mean scoreScore: 85 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 7%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 29%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 64%
Communication about medicines - linear mean scoreScore: 81 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 13%
Communication about medicines - star ratingRating: 4 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 23%
Discharge information - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 9%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 91%
Patients who "Agree" they understood their care when they left the hospitalPercent: 38%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 4%
Care transition - linear mean scoreScore: 84 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 58%
Care transition - star ratingRating: 4 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 31%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 64%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 43%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 5%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 52%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 39%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 3%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 58%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 9%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate2842
Death rate for heart attack patientsNumber of Cases Too Small
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate478.4
Death rate for heart failure patientsNo Different Than the National Rate7513.1
Death rate for pneumonia patientsNo Different Than the National Rate12912.2
Death rate for stroke patientsNo Different Than the National Rate3214.7
Postoperative Acute Kidney Injury Requiring Dialysis Rate
Postoperative Respiratory Failure Rate
Serious blood clots after surgery
Blood stream infection after surgery
A wound that splits open after surgery on the abdomen or pelvis
Accidental cuts and tears from medical treatment
Pressure sores
Deaths among Patients with Serious Treatable Complications after Surgery
Collapsed lung due to medical treatment
Broken hip from a fall after surgery
Serious complications
Perioperative Hemorrhage or Hematoma Rate

Location Information

Street Address 1 MARCELA DR
City WILLITS
State CA
Zip Code 95490

Hospitals in the state of CA

Hospital NameAddressTelephoneOverall Rating
Adventist Health St Helena10 Woodland Road, Saint Helena, CA 94574(707) 963-36115
Santa Rosa Memorial Hospital1165 Montgomery Dr, Santa Rosa, CA 95405(707) 525-53005
Kaiser Foundation Hospital and Rehab Center975 Sereno Dr, Vallejo, CA 94589(707) 651-10005
French Hospital Medical Center1911 Johnson Ave, San Luis Obispo, CA 93401(805) 543-53535
John Muir Medical Center - Walnut Creek Campus1601 Ygnacio Valley Rd, Walnut Creek, CA 94598(925) 939-30005
Uc San Diego Health Hillcrest - Hillcrest Med Ctr200 West Arbor Drive, San Diego, CA 92103(619) 543-62225
Sequoia Hospital170 Alameda De Las Pulgas, Redwood City, CA 94062(650) 369-58115
Glendora Oaks Behavioral Health Hospital150 West Route 66, Glendora, CA 91740(626) 852-50005
Sharp Memorial Hospital7901 Frost St, San Diego, CA 92123(858) 939-34005
Peninsula Medical Center1501 Trousdale Drive, Burlingame, CA 94010(650) 696-54005
Find all hospitals in the state of CA

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Adventist Health Lodi Memorial975 S Fairmont Avenue, Lodi, CA 95240(209) 334-34113
Adventist Health Reedley372 W Cypress Ave, Reedley, CA 93654(559) 638-8155
Adventist Health Delano1401 Garces Highway, Delano, CA 93215(661) 725-48002
Adventist Health and Rideout726 4th St, Marysville, CA 95901(530) 749-43002
Adventist Health Castle640 Ulukahiki St, Kailua, HI 96734(808) 263-55004
Adventist La Grange Memorial Hospital5101 S Willow Springs Rd, La Grange, IL 60525(708) 245-90005
Adventist Health Hanford115 Mall Drive, Hanford, CA 93230(559) 582-90002
Adventist Health Sonora1000 Greenley Road, Sonora, CA 95370(209) 536-50004
Adventist Health Tulare869 North Cherry Street, Tulare, CA 93274(559) 688-0821
Adventist Health Tillamook1000 Third Street, Tillamook, OR 97141(503) 815-22603

Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States