Mercy Regional Medical Center

(970) 247-4311 · 1010 Three Springs Blvd
Durango
CO 81301

Overview

Mercy Regional Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #060013. The hospital type is acute care hospitals. The address is 1010 Three Springs Blvd
Durango
CO 81301. The overall rating is 5.

Facility ID 060013
Facility Name MERCY REGIONAL MEDICAL CENTER
Address 1010 Three Springs Blvd
Durango
CO 81301
County La Plata
Telephone (970) 247-4311
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 6.
Better than the national value: 1, No different: 5, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 6.
Better than the national value: 0, No different: 6, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 10.
Better than the national value: 3, No different: 7, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 9.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 397, Response Rate: 26% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 74%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 6%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 20%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 70%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 5%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 25%
Patients who reported that their room and bathroom were "Always" cleanPercent: 82%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 5%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 13%
Cleanliness - linear mean scoreScore: 92 (scale 1-100)
Cleanliness - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 83%
Nurse communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 2%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 15%
Patients who reported that their doctors "Always" communicated wellPercent: 83%
Doctor communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 3%
Doctor communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 14%
Patients who reported that they "Always" received help as soon as they wantedPercent: 72%
Staff responsiveness - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 6%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 22%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 68%
Communication about medicines - linear mean scoreScore: 82 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 15%
Communication about medicines - star ratingRating: 4 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 17%
Discharge information - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 11%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 89%
Patients who "Agree" they understood their care when they left the hospitalPercent: 40%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 3%
Care transition - linear mean scoreScore: 84 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 57%
Care transition - star ratingRating: 4 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 32%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 3%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 65%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 46%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 3%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 51%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 42%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 3%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 55%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 11%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 89%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 79%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 4%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 17%
Patients who reported that their doctors "Always" listened carefully to themPercent: 83%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 4%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 13%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 89%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 8%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 4%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 14%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 82%
Overall hospital rating - linear mean scoreScore: 93 (scale 1-100)
Overall hospital rating - star ratingRating: 5 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 80%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 6%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 14%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 81%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 4%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 15%
Patients who reported that their nurses "Always" listened carefully to themPercent: 78%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 2%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 20%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 89%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 9%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 65%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 5%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 30%
Quietness - linear mean scoreScore: 86 (scale 1-100)
Quietness - star ratingRating: 4 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 2%
Patients who reported YES, they would definitely recommend the hospitalPercent: 80%
Recommend hospital - linear mean scoreScore: 93 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 18%
Recommend hospital - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 56%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 24%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 20%
Summary star ratingRating: 4 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 11%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 89%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate1951.8
Death rate for heart attack patientsNo Different Than the National Rate13112.5
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate659.2
Death rate for heart failure patientsNo Different Than the National Rate1539.6
Death rate for pneumonia patientsBetter Than the National Rate21011
Death rate for stroke patientsNo Different Than the National Rate7314.6
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate6901.20
Postoperative Respiratory Failure RateNo Different Than the National Rate6454.72
Serious blood clots after surgeryNo Different Than the National Rate10913.80
Blood stream infection after surgeryNo Different Than the National Rate6784.57
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate3570.88
Accidental cuts and tears from medical treatmentNo Different Than the National Rate6521.05
Pressure soresNo Different Than the National Rate18960.87
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate32152.94
Collapsed lung due to medical treatmentNo Different Than the National Rate30340.21
Broken hip from a fall after surgeryNo Different Than the National Rate26640.13
Serious complicationsNo Different Than the National Value1.00
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate10112.34

Hospitals with the same name

Hospital NameAddressTelephoneOverall Rating
Mercy Regional Medical Center 800 E Main, Ville Platte, LA 70586(337) 363-56845
Mercy Regional Medical Center 3700 Kolbe Road, Lorain, OH 44053(440) 960-40005

Location Information

Street Address 1010 THREE SPRINGS BLVD
City DURANGO
State CO
Zip Code 81301

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Animas Surgical Hospital, LLC 575 Rivergate Ln, Durango, CO 81301(970) 247-3537

Hospitals in the state of CO

Hospital NameAddressTelephoneOverall Rating
Poudre Valley Hospital 1024 S Lemay Ave, Fort Collins, CO 80524(970) 495-70005
Uch-Memorial Health System 1400 E Boulder St, Colorado Springs, CO 80909(719) 365-50004
Lutheran Medical Center 8300 W 38th Ave, Wheat Ridge, CO 80033(303) 425-45004
Mt San Rafael Hospital 410 Benedicta Ave, Trinidad, CO 81082(719) 846-92135
Uchealth Yampa Valley Medical Center 1024 Central Park Dr, Steamboat Springs, CO 80487(970) 879-13225
St Mary Corwin Med Ctr, Centura Health 1008 Minnequa Ave, Pueblo, CO 81004(719) 557-40004
Platte Valley Medical Center 1600 Prairie Center Pkwy, Brighton, CO 80601(303) 498-16005
Community Hospital 2351 G Road, Grand Junction, CO 81505(970) 242-09205
Centura Health-St Anthony North Health Campus 14300 Orchard Pkwy, Westminster, CO 80023(720) 627-00005
Good Samaritan Medical Center LLC 200 Exempla Cir, Lafayette, CO 80026(303) 689-40005
Find all hospitals in the state of CO

Similar Entities

Hospitals with similar names

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Mercy St Vincent Medical Center 2213 Cherry Street, Mason, OH 45040(419) 251-32323
Mercy San Juan Medical Center 6501 Coyle Ave, Carmichael, CA 95608(916) 537-50003
Mercy Medical Center 1320 Mercy Drive Nw, Canton, OH 44708(330) 489-10084
Och Regional Medical Center 400 Hospital Road /Mail Po Box 1506, Starkville, MS 39760(662) 323-43202
Mercy Gilbert Medical Center 3555 South Val Vista Drive, Gilbert, AZ 85297(480) 728-80004
Mercy Walworth Hospital & Medical Center N2950 State Road 67, Lake Geneva, WI 53147(262) 245-05353
Mercy Medical Center 333 Mercy Avenue, Merced, CA 95340(209) 564-50002
Mercy Catholic Medical Center- Mercy Fitzgerald 1500 Lansdowne Ave, Darby, PA 19023(215) 237-40002

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.