Orlando Health-Health Central Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #100030. The hospital type is acute care hospitals. The address is 10000 W Colonial Dr, Ocoee, FL 34761. The overall rating is 3.
Facility ID | 100030 |
Facility Name | ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL |
Address | 10000 W Colonial Dr Ocoee FL 34761 |
County | Orange |
Telephone | (407) 296-1000 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Government - State |
Emergency Services | Yes |
Overall Rating | 3 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 1, No different: 5, Worse: 1 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 10. Better than the national value: 0, No different: 9, Worse: 1 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 7. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 65% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 12% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 23% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 66% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 11% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 23% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 75% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 16% |
Cleanliness - linear mean score | Score: 88 (scale 1-100) |
Cleanliness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 79% |
Nurse communication - linear mean score | Score: 91 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 5% |
Nurse communication - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 16% |
Patients who reported that their doctors "Always" communicated well | Percent: 77% |
Doctor communication - linear mean score | Score: 90 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
Doctor communication - star rating | Rating: 2 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 65% |
Staff responsiveness - linear mean score | Score: 84 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 11% |
Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 24% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 60% |
Communication about medicines - linear mean score | Score: 76 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 21% |
Communication about medicines - star rating | Rating: 2 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
Discharge information - linear mean score | Score: 77 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 23% |
Discharge information - star rating | Rating: 1 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 77% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 44% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 9% |
Care transition - linear mean score | Score: 78 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 47% |
Care transition - star rating | Rating: 2 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 42% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 6% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 52% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 46% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 11% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 43% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 46% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 9% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 45% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 25% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 75% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 72% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 8% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 20% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 76% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 84% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 11% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 10% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 19% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 71% |
Overall hospital rating - linear mean score | Score: 87 (scale 1-100) |
Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 74% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 18% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 20% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 77% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 18% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 87% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 63% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 10% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 27% |
Quietness - linear mean score | Score: 84 (scale 1-100) |
Quietness - star rating | Rating: 4 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 7% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 72% |
Recommend hospital - linear mean score | Score: 87 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 21% |
Recommend hospital - star rating | Rating: 3 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 46% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 34% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 20% |
Summary star rating | Rating: 2 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 22% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 78% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 190 | 2.1 | |
Death rate for heart attack patients | No Different Than the National Rate | 184 | 13 | |
Death rate for CABG surgery patients | ||||
Death rate for COPD patients | No Different Than the National Rate | 238 | 7.7 | |
Death rate for heart failure patients | No Different Than the National Rate | 326 | 9.5 | |
Death rate for pneumonia patients | No Different Than the National Rate | 307 | 16.6 | |
Death rate for stroke patients | No Different Than the National Rate | 84 | 14.1 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 529 | 1.28 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 503 | 6.01 | |
Serious blood clots after surgery | No Different Than the National Rate | 1054 | 3.51 | |
Blood stream infection after surgery | No Different Than the National Rate | 529 | 3.87 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 176 | 0.90 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 723 | 1.08 | |
Pressure sores | No Different Than the National Rate | 4109 | 0.50 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 27 | 140.78 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 5681 | 0.21 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 5176 | 0.11 | |
Serious complications | No Different Than the National Value | 0.90 | ||
Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 991 | 2.55 |
Street Address |
10000 W COLONIAL DR |
City | OCOEE |
State | FL |
Zip Code | 34761 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Adventhealth Orlando | 601 E Rollins St, Orlando, FL 32803 | (407) 303-5600 | 5 |
Adventhealth Sebring | 4200 Sun N Lake Blvd, Sebring, FL 33871 | (863) 314-4466 | 5 |
Doctors Hospital | 5000 University Dr, Coral Gables, FL 33146 | (786) 308-3000 | 5 |
Adventhealth Daytona Beach | 301 Memorial Medical Parkway, Daytona Beach, FL 32117 | (386) 231-6000 | 5 |
Baptist Medical Center Beaches | 1350 13th Ave S, Jacksonville Beach, FL 32250 | (904) 247-2900 | 5 |
Gulf Breeze Hospital | 1110 Gulf Breeze Pkwy, Gulf Breeze, FL 32561 | (850) 934-2000 | 5 |
Morton Plant Mease Healthcare Countryside | 3231 Mcmullen Booth Rd, Safety Harbor, FL 34695 | (727) 734-6950 | 5 |
Florida Hospital Carrollwood | 7171 N Dale Mabry Hwy, Tampa, FL 33614 | (813) 615-7219 | 5 |
Bartow Regional Medical Center | 2200 Osprey Blvd, Bartow, FL 33830 | (863) 533-8111 | 5 |
Cape Canaveral Hospital | 701 W Cocoa Beach Causeway, Cocoa Beach, FL 32931 | (321) 799-7111 | 5 |
Find all hospitals in the state of FL |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Orlando Health South Lake Hospital | 1900 Don Wickham Dr, Clermont, FL 34711 | (352) 394-4071 | 4 |
Central Carolina Hospital | 1135 Carthage St, Sanford, NC 27330 | (919) 774-2100 | 2 |
South Central Reg Med Ctr | 1220 Jefferson St Box 607, Laurel, MS 39440 | (601) 426-4000 | 2 |
Blackberry Center - Oglethorpe of Orlando | 91 Beehive Cir, Saint Cloud, FL 34769 | (321) 805-5090 | |
Adventhealth Orlando | 601 E Rollins St, Orlando, FL 32803 | (407) 303-5600 | 5 |
North Central Health Care | 1100 Lakeview Dr, Wausau, WI 54403 | (715) 848-4600 | |
Central Washington Hospital | 1201 South Miller Street, Wenatchee, WA 98807 | (509) 662-1511 | 4 |
South Central Ks Med Center | 6401 Patterson Parkway, Arkansas City, KS 67005 | (620) 442-2500 | 3 |
Central Desert Behavioral Health Hospital | 239 Elm Street Ne, Albuquerque, NM 87102 | (505) 243-3387 | |
Centura Health-Penrose St Francis Health Services | 2222 North Nevada Ave, Colorado Springs, CO 80923 | (719) 776-5000 | 4 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.