Mayo Clinic Florida is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #100151. The hospital type is acute care hospitals. The address is 4500 San Pablo Rd, Jacksonville, FL 32224. The overall rating is 5.
| Facility ID | 100151 |
| Facility Name | MAYO CLINIC FLORIDA |
| Address | 4500 San Pablo Rd Jacksonville FL 32224 |
| County | Duval |
| Telephone | (904) 953-2000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 4, No different: 4, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 1, No different: 10, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 9. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 69% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 23% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 69% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 5% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 26% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 82% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 4% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 14% |
| Cleanliness - linear mean score | Score: 93 (scale 1-100) |
| Cleanliness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 85% |
| Nurse communication - linear mean score | Score: 94 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 2% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 13% |
| Patients who reported that their doctors "Always" communicated well | Percent: 86% |
| Doctor communication - linear mean score | Score: 94 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 2% |
| Doctor communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 12% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 69% |
| Staff responsiveness - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 6% |
| Staff responsiveness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 25% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 72% |
| Communication about medicines - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 12% |
| Communication about medicines - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 16% |
| Discharge information - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 10% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 90% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 32% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 3% |
| Care transition - linear mean score | Score: 87 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 65% |
| Care transition - star rating | Rating: 5 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 28% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 2% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 70% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 35% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 4% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 61% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 32% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 3% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 65% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 11% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 89% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 80% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 17% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 85% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 3% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 12% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 92% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 1% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 7% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 3% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 89% |
| Overall hospital rating - linear mean score | Score: 95 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 85% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 4% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 11% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 81% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 2% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 17% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 82% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 2% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 16% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 92% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 1% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 7% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 72% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 3% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 25% |
| Quietness - linear mean score | Score: 90 (scale 1-100) |
| Quietness - star rating | Rating: 5 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 1% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 91% |
| Recommend hospital - linear mean score | Score: 96 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 8% |
| Recommend hospital - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 59% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 19% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 22% |
| Summary star rating | Rating: 4 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 8% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 92% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 1041 | 2 | |
| Death rate for heart attack patients | No Different Than the National Rate | 124 | 11.3 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 101 | 2.1 | |
| Death rate for COPD patients | No Different Than the National Rate | 193 | 7.3 | |
| Death rate for heart failure patients | No Different Than the National Rate | 494 | 11 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 626 | 14.8 | |
| Death rate for stroke patients | No Different Than the National Rate | 325 | 15.4 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 4033 | 1.49 | |
| Postoperative Respiratory Failure Rate | Better Than the National Rate | 3239 | 3.39 | |
| Serious blood clots after surgery | No Different Than the National Rate | 5785 | 3.05 | |
| Blood stream infection after surgery | Better Than the National Rate | 4014 | 3.10 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 1476 | 0.75 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 3751 | 0.48 | |
| Pressure sores | No Different Than the National Rate | 9401 | 0.46 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Better Than the National Rate | 302 | 82.00 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 11701 | 0.24 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 10460 | 0.10 | |
| Serious complications | Better Than the National Value | 0.75 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 5293 | 3.07 |
| Street Address |
4500 SAN PABLO RD |
| City | JACKSONVILLE |
| State | FL |
| Zip Code | 32224 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Shands Jacksonville | 655 W 8th St, Jacksonville, FL 32209 | (904) 244-0411 | 2 |
| Ut Health East Texas Jacksonville Hospital | 501 S Ragsdale, Jacksonville, TX 75766 | (903) 541-5000 | 4 |
| Passavant Area Hospital | 1600 W Walnut St, Jacksonville, IL 62650 | (217) 245-9541 | 5 |
| Rmc Jacksonville | 1701 South Pelham Road, Jacksonville, AL 36265 | 2567824538 | 3 |
| Outpatient Service Providers LLC | 9726 Touchton Rd, Jacksonville, FL 32246 | (904) 349-8679 | |
| Christus Mother Frances Hospital- Jacksonville | 2026 S Jackson Street, Jacksonville, TX 75766 | (903) 541-4500 | 4 |
| Brynn Marr Hosp | 192 Village Drive, Jacksonville, NC 28540 | (919) 577-1400 | |
| NH Jacksonville | 2080 Child Street, Jacksonville, FL 32212 | (904) 542-7300 | |
| Memorial Hospital Jacksonville | 3625 University Blvd S, Jacksonville, FL 32216 | (904) 702-6111 | 1 |
| Wekiva Springs | 3947 Salisbury Rd, Jacksonville, FL 32216 | (904) 296-3533 | |
| Find all hospitals in the same city | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mayo Clinic Hlth Systm Franciscan Hlthcare Sparta | 310 W Main St, Sparta, WI 54656 | (608) 269-2132 | |
| Mayo Clinic Health System - Cannon Falls | 32021 County 24 Boulevard, Cannon Falls, MN 55009 | (507) 263-6000 | |
| Mayo Clinic Health System - Mankato | 1025 Marsh Street, Mankato, MN 56002 | (507) 625-4031 | 4 |
| Mayo Clinic Health System - Albert Lea and Austin | 404 West Fountain Street, Albert Lea, MN 56007 | (507) 377-6452 | 3 |
| Mayo Clinic Health System-New Prague | 301 2nd Street Northeast, New Prague, MN 56071 | (952) 758-4431 | |
| Mayo Clinic Health System - St James | 1101 Moulton and Parsons Drive, St James, MN 56081 | (507) 375-8601 | |
| Mayo Clinic Health System-Red Cedar Inc | 2321 Stout Rd, Menomonie, WI 54751 | (715) 235-5531 | 4 |
| Mayo Clinic Health System Chippewa Valley | 1501 Thompson St, Bloomer, WI 54724 | (715) 568-2000 | |
| Mayo Clinic Health System-Franciscan Medical Center Inc | 700 West Avenue South, La Crosse, WI 54601 | (608) 785-0940 | 5 |
| Mayo Clinic Health System Oakridge | 13025 8th St, Osseo, WI 54758 | (715) 597-3121 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.