Au Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #110034. The hospital type is acute care hospitals. The address is 1120 15th Street, Augusta, GA 30912. The overall rating is 1.
| Facility ID | 110034 |
| Facility Name | AU MEDICAL CENTER |
| Address | 1120 15th Street Augusta GA 30912 |
| County | Richmond |
| Telephone | (706) 721-6569 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Other |
| Emergency Services | Yes |
| Overall Rating | 1 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 6, Worse: 1 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 0, No different: 4, Worse: 3 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 0, No different: 9, Worse: 2 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 11. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 56% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 16% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 28% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 58% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 14% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 28% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 70% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 77% |
| Nurse communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 6% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 17% |
| Patients who reported that their doctors "Always" communicated well | Percent: 81% |
| Doctor communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 57% |
| Staff responsiveness - linear mean score | Score: 80 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 15% |
| Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 28% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 63% |
| Communication about medicines - linear mean score | Score: 77 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 17% |
| Discharge information - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 13% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 87% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 7% |
| Care transition - linear mean score | Score: 81 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 51% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 38% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 6% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 56% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 7% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 46% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 43% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 6% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 51% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 14% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 86% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 75% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 80% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 15% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 87% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 10% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 10% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 22% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 68% |
| Overall hospital rating - linear mean score | Score: 87 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 75% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 17% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 73% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 8% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 20% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 83% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 63% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 12% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 25% |
| Quietness - linear mean score | Score: 83 (scale 1-100) |
| Quietness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 7% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 69% |
| Recommend hospital - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 24% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 51% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 31% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 18% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 12% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 88% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 51 | 2.6 | |
| Death rate for heart attack patients | No Different Than the National Rate | 170 | 13.6 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 85 | 3.6 | |
| Death rate for COPD patients | No Different Than the National Rate | 110 | 9 | |
| Death rate for heart failure patients | No Different Than the National Rate | 253 | 11.4 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 362 | 17.5 | |
| Death rate for stroke patients | Worse Than the National Rate | 362 | 17.1 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1159 | 1.31 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 859 | 7.36 | |
| Serious blood clots after surgery | Worse Than the National Rate | 2464 | 6.42 | |
| Blood stream infection after surgery | Worse Than the National Rate | 1153 | 10.22 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 701 | 0.95 | |
| Accidental cuts and tears from medical treatment | Worse Than the National Rate | 2012 | 2.40 | |
| Pressure sores | No Different Than the National Rate | 6521 | 0.33 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 230 | 176.08 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 7419 | 0.26 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 6392 | 0.11 | |
| Serious complications | Worse Than the National Value | 1.40 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 2377 | 2.03 |
| Street Address |
1120 15TH STREET |
| City | AUGUSTA |
| State | GA |
| Zip Code | 30912 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Riverview Psychiatric Center | 250 Arsenal St, Augusta, ME 04330 | (207) 624-3900 | |
| Doctors Hospital | 3651 Wheeler Road, Augusta, GA 30909 | (706) 651-6008 | 3 |
| Maine General Medical Center | 35 Medical Center Parkway, Augusta, ME 04330 | (207) 626-1000 | 4 |
| Trinity Hospital of Augusta | 2260 Wrightsboro Rd, Augusta, GA 30904 | 7064817000 | 3 |
| University Hospital | 1350 Walton Way, Augusta, GA 30901 | (706) 722-9011 | 3 |
| East Central Regional Hospital | 3405 Mike Padgett Hwy, Augusta, GA 30906 | (706) 792-7006 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Adventhealth Gordon | 1035 Red Bud Road, Calhoun, GA 30701 | (706) 629-2895 | 4 |
| Piedmont Hospital | 1968 Peachtree Rd Nw, Atlanta, GA 30309 | (404) 605-5000 | 4 |
| Piedmont Newton Hospital | 5126 Hospital Drive Ne, Covington, GA 30014 | (770) 786-7053 | 4 |
| Meadows Regional Medical Center | One Meadows Parkway, Vidalia, GA 30474 | (912) 535-5828 | 5 |
| Redmond Regional Medical Center | 501 Redmond Road, Rome, GA 30165 | (706) 802-3012 | 4 |
| Adventhealth Murray | 707 Old Dalton Ellijay Road, Po Box 1406, Chatsworth, GA 30705 | (706) 517-2031 | 5 |
| Emanuel Medical Center | 117 Kite Road, Swainsboro, GA 30401 | (478) 289-1304 | 4 |
| Coliseum Northside Hospital | 400 Charter Boulevard, Macon, GA 31210 | (478) 757-5990 | 4 |
| Fairview Park Hospital | 200 Industrial Boulevard, Dublin, GA 31021 | (478) 274-3100 | 5 |
| Evans Memorial Hospital | 200 N River Street, Claxton, GA 30417 | (912) 739-5105 | 4 |
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