Adventist Health Castle is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #120006. The hospital type is acute care hospitals. The address is 640 Ulukahiki St, Kailua, HI 96734. The overall rating is 4.
Facility ID | 120006 |
Facility Name | ADVENTIST HEALTH CASTLE |
Address | 640 Ulukahiki St Kailua HI 96734 |
County | Honolulu |
Telephone | (808) 263-5500 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Voluntary non-profit - Church |
Emergency Services | Yes |
Overall Rating | 4 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 10. Better than the national value: 1, No different: 9, Worse: 0 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 76% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 6% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 18% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 74% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 5% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 21% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 83% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 4% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 13% |
Cleanliness - linear mean score | Score: 93 (scale 1-100) |
Cleanliness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 86% |
Nurse communication - linear mean score | Score: 94 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 2% |
Nurse communication - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 12% |
Patients who reported that their doctors "Always" communicated well | Percent: 84% |
Doctor communication - linear mean score | Score: 93 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 3% |
Doctor communication - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 13% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 75% |
Staff responsiveness - linear mean score | Score: 89 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 5% |
Staff responsiveness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 20% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 71% |
Communication about medicines - linear mean score | Score: 84 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 13% |
Communication about medicines - star rating | Rating: 4 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 16% |
Discharge information - linear mean score | Score: 92 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 8% |
Discharge information - star rating | Rating: 5 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 92% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 38% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 4% |
Care transition - linear mean score | Score: 84 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 58% |
Care transition - star rating | Rating: 4 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 28% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 3% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 69% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 45% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 49% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 40% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 3% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 57% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 11% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 89% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 79% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 17% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 84% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 3% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 13% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 89% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 8% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 4% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 13% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 83% |
Overall hospital rating - linear mean score | Score: 92 (scale 1-100) |
Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 83% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 11% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 81% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 16% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 85% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 2% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 13% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 91% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 7% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 68% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 6% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 26% |
Quietness - linear mean score | Score: 87 (scale 1-100) |
Quietness - star rating | Rating: 4 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 3% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 78% |
Recommend hospital - linear mean score | Score: 91 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 19% |
Recommend hospital - star rating | Rating: 4 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 59% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 21% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 20% |
Summary star rating | Rating: 4 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 6% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 94% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 216 | 2.7 | |
Death rate for heart attack patients | No Different Than the National Rate | 151 | 14.5 | |
Death rate for CABG surgery patients | Number of Cases Too Small | |||
Death rate for COPD patients | No Different Than the National Rate | 65 | 7.8 | |
Death rate for heart failure patients | No Different Than the National Rate | 111 | 11.1 | |
Death rate for pneumonia patients | No Different Than the National Rate | 271 | 15.8 | |
Death rate for stroke patients | No Different Than the National Rate | 109 | 13.1 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 389 | 1.28 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 340 | 6.32 | |
Serious blood clots after surgery | No Different Than the National Rate | 819 | 3.37 | |
Blood stream infection after surgery | No Different Than the National Rate | 381 | 5.85 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 153 | 0.89 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 433 | 1.41 | |
Pressure sores | No Different Than the National Rate | 1985 | 1.14 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 57 | 169.89 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 2984 | 0.22 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 2426 | 0.10 | |
Serious complications | No Different Than the National Value | 1.17 | ||
Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 768 | 2.24 |
Street Address |
640 ULUKAHIKI ST |
City | KAILUA |
State | HI |
Zip Code | 96734 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
North Hawaii Community Hospital | 67 1125 Mamalahoa Highway, Kamuela, HI 96743 | (808) 885-4444 | 5 |
Pali Momi Medical Center | 98-1079 Moanalua Road, Aiea, HI 96701 | (808) 486-6000 | 5 |
Tripler AMC (FT Shafter) | 1 Jarrett White Rd, Honolulu, HI 96859 | (808) 433-2778 | |
Maui Memorial Medical Center | 221 Mahalani Street, Wailuku, HI 96793 | (808) 244-9056 | 3 |
Kau Hospital | 1 Kamani Street, Pahala, HI 96777 | (808) 932-4200 | |
Kuakini Medical Center | 347 North Kuakini Street, Honolulu, HI 96817 | (808) 536-2236 | 4 |
Kauai Veterans Memorial Hospital | 4643 Waimea Canyon Drive, Waimea, HI 96796 | (808) 338-9431 | |
Hale Ho'Ola Hamakua | 45-547 Plumeria Street, Honokaa, HI 96727 | (808) 932-4000 | |
Wilcox Memorial Hospital | 3-3420 Kuhio Highway, Lihue, HI 96766 | (808) 245-1100 | 5 |
Kaiser Foundation Hospital | 3288 Moanalua Rd, Honolulu, HI 96819 | (808) 432-0000 | 5 |
Find all hospitals in the state of HI |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Adventist Health Tulare | 869 North Cherry Street, Tulare, CA 93274 | (559) 688-0821 | |
Adventist Health St Helena | 10 Woodland Road, Saint Helena, CA 94574 | (707) 963-3611 | 5 |
Adventist Health Vallejo | 525 Oregon St, Vallejo, CA 94590 | (707) 648-2200 | |
Centura Health-Porter Adventist Hospital | 2525 S Downing St, Denver, CO 80210 | (303) 778-1955 | 4 |
Adventist Health Delano | 1401 Garces Highway, Delano, CA 93215 | (661) 725-4800 | 2 |
Adventist Health Simi Valley | 2975 N Sycamore Dr, Simi Valley, CA 93065 | (805) 955-6000 | 3 |
Adventist Health Howard Memorial | 1 Marcela Dr, Willits, CA 95490 | (707) 459-6801 | 5 |
Adventist Health Reedley | 372 W Cypress Ave, Reedley, CA 93654 | (559) 638-8155 | |
Adventist Health Feather River | 5974 Pentz Road, Paradise, CA 95969 | 5308779361 | 4 |
Adventist Health and Rideout | 726 4th St, Marysville, CA 95901 | (530) 749-4300 | 2 |
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