Memorial Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #140148. The hospital type is acute care hospitals. The address is 701 N First St, Springfield, IL 62781. The overall rating is 2.
| Facility ID | 140148 |
| Facility Name | MEMORIAL MEDICAL CENTER |
| Address | 701 N First St Springfield IL 62781 |
| County | Sangamon |
| Telephone | (217) 788-3000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 2 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 5, Worse: 2 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 2, No different: 6, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 0, No different: 9, Worse: 2 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 11. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 59% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 30% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 57% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 12% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 31% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 69% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 22% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 77% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 5% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 18% |
| Patients who reported that their doctors "Always" communicated well | Percent: 77% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 18% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 59% |
| Staff responsiveness - linear mean score | Score: 82 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 12% |
| Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 29% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 64% |
| Communication about medicines - linear mean score | Score: 80 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 15% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 21% |
| Discharge information - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 11% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 89% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 41% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
| Care transition - linear mean score | Score: 83 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 54% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 36% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 60% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 48% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 7% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 45% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 41% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 55% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 15% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 85% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 71% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 23% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 75% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 20% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 83% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 8% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 18% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 74% |
| Overall hospital rating - linear mean score | Score: 88 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 79% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 15% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 73% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 22% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 83% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 55% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 14% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 31% |
| Quietness - linear mean score | Score: 79 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 4% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 77% |
| Recommend hospital - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 19% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 50% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 25% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 25% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 8% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 92% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 818 | 2.1 | |
| Death rate for heart attack patients | No Different Than the National Rate | 570 | 13.3 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 228 | 4.4 | |
| Death rate for COPD patients | No Different Than the National Rate | 533 | 8.8 | |
| Death rate for heart failure patients | Worse Than the National Rate | 724 | 14.3 | |
| Death rate for pneumonia patients | Worse Than the National Rate | 1029 | 19.3 | |
| Death rate for stroke patients | No Different Than the National Rate | 687 | 14.3 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 3252 | 1.40 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 2370 | 7.55 | |
| Serious blood clots after surgery | No Different Than the National Rate | 5649 | 4.71 | |
| Blood stream infection after surgery | No Different Than the National Rate | 3084 | 4.96 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 1223 | 1.22 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 3079 | 1.38 | |
| Pressure sores | No Different Than the National Rate | 13064 | 0.60 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 276 | 163.57 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 16947 | 0.27 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 14883 | 0.11 | |
| Serious complications | No Different Than the National Value | 1.12 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 5426 | 2.73 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Memorial Medical Center | 1615 Maple Lane, Ashland, WI 54806 | (715) 685-5500 | 3 |
| Memorial Medical Center | 1700 Coffee Rd, Modesto, CA 95355 | (209) 526-4500 | 3 |
| Memorial Medical Center | 701 N Virginia St, Port Lavaca, TX 77979 | (361) 552-6713 | 4 |
| Memorial Medical Center | 2450 South Telshor Blvd, Las Cruces, NM 88011 | (575) 522-8641 | 2 |
| Street Address |
701 N FIRST ST |
| City | SPRINGFIELD |
| State | IL |
| Zip Code | 62781 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mercy Hospital Springfield | 1235 E Cherokee, Springfield, MO 65802 | (417) 829-4323 | 4 |
| Southeast Colorado Hospital District | 373 E Tenth Ave, Springfield, CO 81073 | (719) 523-4501 | |
| Lakeland Behavioral Health System | 440 S Market, Springfield, MO 65806 | (417) 865-5581 | |
| Sacred Heart Medical Center - Riverbend | 3333 Riverbend Drive, Springfield, OR 97477 | (541) 222-7300 | 3 |
| Mckenzie-Willamette Medical Center | 1460 G Street, Springfield, OR 97477 | (541) 726-4400 | 4 |
| St Johns Hospital | 800 E Carpenter St, Springfield, IL 62769 | (217) 544-6464 | 2 |
| Mercy Medical Ctr | 271 Carew Street, Springfield, MA 01104 | (413) 748-9000 | 3 |
| Shriners' Hospital for Children (The) | 516 Carew Street, Springfield, MA 01104 | (413) 787-2000 | |
| Cox Medical Centers | 3801 South National Avenue, Springfield, MO 65802 | (417) 269-6000 | 1 |
| Springfield Hospital | Po Box 2003, Springfield, VT 05156 | (802) 885-2151 | |
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