Mount Auburn Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #220002. The hospital type is acute care hospitals. The address is 330 Mount Auburn Street, Cambridge, MA 02138. The overall rating is 5.
| Facility ID | 220002 |
| Facility Name | MOUNT AUBURN HOSPITAL |
| Address | 330 Mount Auburn Street Cambridge MA 02138 |
| County | Middlesex |
| Telephone | (617) 492-3500 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 3, No different: 4, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 0, No different: 9, Worse: 2 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 12. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 70% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 9% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 21% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 66% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 6% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 28% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 71% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 8% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 87 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 81% |
| Nurse communication - linear mean score | Score: 93 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 16% |
| Patients who reported that their doctors "Always" communicated well | Percent: 82% |
| Doctor communication - linear mean score | Score: 93 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
| Doctor communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 68% |
| Staff responsiveness - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 8% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 24% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 62% |
| Communication about medicines - linear mean score | Score: 78 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 19% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
| Discharge information - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 14% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 86% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 43% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 4% |
| Care transition - linear mean score | Score: 83 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 53% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 35% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 3% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 62% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 48% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 46% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 43% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 53% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 17% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 83% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 77% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 18% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 81% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 15% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 89% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 5% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 19% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 76% |
| Overall hospital rating - linear mean score | Score: 90 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 77% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 7% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 16% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 20% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 79% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 3% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 88% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 10% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 61% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 8% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 31% |
| Quietness - linear mean score | Score: 84 (scale 1-100) |
| Quietness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 3% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 80% |
| Recommend hospital - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 17% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 46% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 31% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 23% |
| Summary star rating | Rating: 4 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 10% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 90% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 372 | 3.2 | |
| Death rate for heart attack patients | No Different Than the National Rate | 185 | 11.9 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 91 | 2.1 | |
| Death rate for COPD patients | Better Than the National Rate | 216 | 5.9 | |
| Death rate for heart failure patients | No Different Than the National Rate | 523 | 9.9 | |
| Death rate for pneumonia patients | Better Than the National Rate | 742 | 11.5 | |
| Death rate for stroke patients | Better Than the National Rate | 227 | 10.6 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 855 | 1.31 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 649 | 10.69 | |
| Serious blood clots after surgery | No Different Than the National Rate | 1533 | 2.72 | |
| Blood stream infection after surgery | No Different Than the National Rate | 833 | 5.49 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 365 | 1.01 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1274 | 1.48 | |
| Pressure sores | No Different Than the National Rate | 6334 | 0.66 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 44 | 163.30 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 7454 | 0.24 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 6457 | 0.11 | |
| Serious complications | No Different Than the National Value | 1.14 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 1455 | 2.43 |
| Street Address |
330 MOUNT AUBURN STREET |
| City | CAMBRIDGE |
| State | MA |
| Zip Code | 02138 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Cambridge Medical Center | 701 South Dellwood Avenue, Cambridge, MN 55008 | (763) 689-7700 | 4 |
| Cambridge Behavioral Hospital | 66755 State Street, Cambridge, OH 43725 | (740) 432-4906 | |
| Eastern Shore Hospital Center | Post Office Box 800, Cambridge, MD 21613 | (410) 221-2525 | |
| Tri Valley Health System | 1305 West Highway 6/34, Cambridge, NE 69022 | (308) 697-3329 | |
| Cambridge Health Alliance | 1493 Cambridge Street, Cambridge, MA 02139 | (617) 665-1000 | 4 |
| Southeastern Ohio Regional Medical Center | 1341 North Clark Street, Cambridge, OH 43725 | (740) 439-8000 | 3 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Newton-Wellesley Hospital | 2014 Washington Street, Newton, MA 02462 | (617) 243-6000 | 5 |
| Baystate Franklin Medical Center | 164 High Street, Greenfield, MA 01301 | (413) 773-0211 | 4 |
| Milford Regional Medical Center | 14 Prospect Street, Milford, MA 01757 | (508) 473-1190 | 5 |
| Baystate Noble Hospital | 115 West Silver Street, Westfield, MA 01086 | (413) 568-2811 | 4 |
| North Shore Medical Center - | 81 Highland Avenue, Salem, MA 01970 | (978) 741-1215 | 4 |
| Beth Israel Deaconess Hospital Plymouth | 275 Sandwich Street, Plymouth, MA 02360 | (508) 746-2000 | 5 |
| Beth Israel Deaconess Hospital - Needham | 148 Chestnut Street, Needham, MA 02494 | (781) 453-3002 | 5 |
| Emerson Hospital - | 133 Old Road To 9 Acre Corner, Concord, MA 01742 | (978) 369-1400 | 5 |
| Baystate Mary Lane Hospital | 85 South Street, Ware, MA 01082 | 4139676211 | 4 |
| Baystate Wing Hospital | 40 Wright Street, Palmer, MA 01069 | (413) 283-7651 | 5 |
| Find all hospitals in the state of MA | |||
| Hospital Name | Address | Telephone | Overall Rating |
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| Ny Eye and Ear Infirmary of Mount Sinai | 230 Second Ave, New York, NY 10003 | (212) 979-4000 |
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