Merit Health Madison

(601) 855-4000 · 161 River Oaks Drive, Canton, MS 39046

Overview

Merit Health Madison is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #250038. The hospital type is acute care hospitals. The address is 161 River Oaks Drive, Canton, MS 39046. The overall rating is 3.

Facility ID250038
Facility NameMERIT HEALTH MADISON
Address161 River Oaks Drive
Canton
MS 39046
CountyMadison
Telephone(601) 855-4000
Hospital TypeAcute Care Hospitals
Hospital OwnershipProprietary
Emergency ServicesYes
Overall Rating3

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 3.
Better than the national value: 0, No different: 3, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 2.
Better than the national value: 0, No different: 2, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 6.
Better than the national value: 0, No different: 6, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
NotesThe Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 109, Response Rate: 11% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 81%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 13%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 6%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 83%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 10%
Patients who reported that their room and bathroom were "Always" cleanPercent: 85%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 7%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 8%
Cleanliness - linear mean scoreScore: 92 (scale 1-100)
Cleanliness - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 88%
Nurse communication - linear mean scoreScore: 94 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 5%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 7%
Patients who reported that their doctors "Always" communicated wellPercent: 90%
Doctor communication - linear mean scoreScore: 95 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 3%
Doctor communication - star ratingRating: 5 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 7%
Patients who reported that they "Always" received help as soon as they wantedPercent: 82%
Staff responsiveness - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 10%
Staff responsiveness - star ratingRating: 4 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 8%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 71%
Communication about medicines - linear mean scoreScore: 81 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 18%
Communication about medicines - star ratingRating: 4 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 11%
Discharge information - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 11%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 89%
Patients who "Agree" they understood their care when they left the hospitalPercent: 31%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 3%
Care transition - linear mean scoreScore: 88 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 66%
Care transition - star ratingRating: 5 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 20%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 1%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 79%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 42%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 5%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 53%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 31%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 2%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 67%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 11%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 89%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 90%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 5%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 5%
Patients who reported that their doctors "Always" listened carefully to themPercent: 89%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 3%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 8%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 89%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 8%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 5%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 13%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 82%
Overall hospital rating - linear mean scoreScore: 92 (scale 1-100)
Overall hospital rating - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 86%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 10%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 4%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 85%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 5%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 10%
Patients who reported that their nurses "Always" listened carefully to themPercent: 86%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 5%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 9%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 94%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 4%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 2%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 86%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 5%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 9%
Quietness - linear mean scoreScore: 94 (scale 1-100)
Quietness - star ratingRating: 5 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 6%
Patients who reported YES, they would definitely recommend the hospitalPercent: 73%
Recommend hospital - linear mean scoreScore: 88 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 21%
Recommend hospital - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 57%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 25%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 18%
Summary star ratingRating: 4 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 12%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 88%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNumber of Cases Too Small
Death rate for heart attack patientsNumber of Cases Too Small
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate438.9
Death rate for heart failure patientsNo Different Than the National Rate5112.4
Death rate for pneumonia patientsNo Different Than the National Rate9015
Death rate for stroke patients
Postoperative Acute Kidney Injury Requiring Dialysis RateNumber of Cases Too Small
Postoperative Respiratory Failure RateNumber of Cases Too Small
Serious blood clots after surgeryNo Different Than the National Rate383.67
Blood stream infection after surgeryNumber of Cases Too Small
A wound that splits open after surgery on the abdomen or pelvisNumber of Cases Too Small
Accidental cuts and tears from medical treatmentNo Different Than the National Rate671.25
Pressure soresNo Different Than the National Rate4200.41
Deaths among Patients with Serious Treatable Complications after Surgery
Collapsed lung due to medical treatmentNo Different Than the National Rate7400.25
Broken hip from a fall after surgeryNo Different Than the National Rate7280.11
Serious complicationsNo Different Than the National Value0.98
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate352.47

Location Information

Street Address 161 RIVER OAKS DRIVE
CityCANTON
StateMS
Zip Code39046

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Mercy Medical Center 1320 Mercy Drive Nw, Canton, OH 44708(330) 489-10084
Sanford Canton-Inwood Medical Center - Cah 440 North Hiawatha Drive, Canton, SD 57013(605) 764-1400
Graham Hospital Association 210 West Walnut Street, Canton, IL 61520(309) 647-52404
Aultman Hospital 2600 Sixth Street Sw, Canton, OH 44710(330) 363-63523
Northside Hospital Cherokee 450 Northside Cherokee Boulevard, Canton, GA 30115(770) 244-10003

Hospitals in the county of Madison

Hospital NameAddressTelephoneOverall Rating
Ascension St Vincent Mercy 1331 S A St, Elwood, IN 46036(765) 552-4743
Baptist Health Richmond 801 Eastern Bypass, Richmond, KY 40475(859) 625-31143
Madison County Memorial Hospital 300 West Hutchings Street, Winterset, IA 50273(515) 462-2373
Madison County Memorial Hospital 224 Nw Crane Ave, Madison, FL 32340(850) 973-2271
Saint Joseph Berea 305 Estill Street, Berea, KY 40403(859) 986-31515
Community Memorial Hospital, Inc 150 Broad Street, Hamilton, NY 13346(315) 824-60803
Oneida Healthcare Center 321 Genesee Street, Oneida, NY 13421(315) 363-60005
Faith Regional Health Services 2700 West Norfolk Ave, Norfolk, NE 68701(402) 371-48804
Community Hospital of Anderson and Madison County 1515 N Madison Ave, Anderson, IN 46011(765) 298-42424
Alton Memorial Hospital One Memorial Drive, Alton, IL 62002(314) 286-22274
Find all hospitals in the county of Madison

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Merit Health River Region 2100 Hwy 61 N, Vicksburg, MS 39183(601) 883-50002
Merit Health Central 1850 Chadwick Dr, Jackson, MS 39204(601) 376-10002
Madison County Memorial Hospital 224 Nw Crane Ave, Madison, FL 32340(850) 973-2271
Merit Health Biloxi 150 Reynoir Street, Biloxi, MS 39530(228) 436-11041
Madison State Hospital 711 Green Rd, Madison, IN 47250(812) 265-2611
Madison Regional Health System 323 Sw 10th St, Madison, SD 57042(605) 256-6551
Madison Memorial Hospital 450 East Main Street, Rexburg, ID 83440(208) 359-64885
Merit Health Women's Hospital 1026 River Oaks Drive, Flowood, MS 39232(601) 932-1000
Ssm Health St Mary's Hospital - Madison 700 South Park St, Madison, WI 53715(608) 251-61005
Merit Health River Oaks 1030 River Oaks Drive, Flowood, MS 39232(601) 936-23903

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.