Mercy Hospital St Louis is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #260020. The hospital type is acute care hospitals. The address is 615 New Ballas Road, Saint Louis, MO 63141. The overall rating is 5.
| Facility ID | 260020 |
| Facility Name | MERCY HOSPITAL ST LOUIS |
| Address | 615 New Ballas Road Saint Louis MO 63141 |
| County | Saint Louis |
| Telephone | (314) 251-6000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 2, No different: 5, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 5, No different: 3, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 1, No different: 8, Worse: 2 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 12. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 64% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 25% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 55% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 14% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 31% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 61% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 15% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 24% |
| Cleanliness - linear mean score | Score: 81 (scale 1-100) |
| Cleanliness - star rating | Rating: 1 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 79% |
| Nurse communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 17% |
| Patients who reported that their doctors "Always" communicated well | Percent: 79% |
| Doctor communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 60% |
| Staff responsiveness - linear mean score | Score: 82 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 12% |
| Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 28% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 63% |
| Communication about medicines - linear mean score | Score: 78 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 18% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
| Discharge information - linear mean score | Score: 88 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 12% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 88% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 38% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 4% |
| Care transition - linear mean score | Score: 84 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 58% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 31% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 65% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 44% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 50% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 40% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 56% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 14% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 86% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 75% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 20% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 77% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 7% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 16% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 77% |
| Overall hospital rating - linear mean score | Score: 90 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 79% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 7% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 77% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 19% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 63% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 10% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 27% |
| Quietness - linear mean score | Score: 84 (scale 1-100) |
| Quietness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 3% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 81% |
| Recommend hospital - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 16% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 47% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 30% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 23% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 10% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 90% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 872 | 1.8 | |
| Death rate for heart attack patients | No Different Than the National Rate | 279 | 11.4 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 212 | 2.4 | |
| Death rate for COPD patients | No Different Than the National Rate | 327 | 7.3 | |
| Death rate for heart failure patients | Better Than the National Rate | 991 | 9.1 | |
| Death rate for pneumonia patients | Better Than the National Rate | 886 | 11.9 | |
| Death rate for stroke patients | No Different Than the National Rate | 492 | 13.4 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 2929 | 0.97 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 2210 | 4.00 | |
| Serious blood clots after surgery | No Different Than the National Rate | 5110 | 3.19 | |
| Blood stream infection after surgery | No Different Than the National Rate | 2789 | 4.19 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 1181 | 0.88 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 2714 | 0.96 | |
| Pressure sores | Better Than the National Rate | 12907 | 0.22 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 241 | 165.43 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 16030 | 0.25 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 13545 | 0.10 | |
| Serious complications | Better Than the National Value | 0.73 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 4817 | 1.99 |
| Street Address |
615 NEW BALLAS ROAD |
| City | SAINT LOUIS |
| State | MO |
| Zip Code | 63141 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Barnes-Jewish West County Hospital | 12634 Olive Boulevard, Creve Couer, MO 63141 | (314) 996-8000 | 4 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Metropolitan St Louis Psychiatric Ctr | 5351 Delmar Boulevard, Saint Louis, MO 63112 | (314) 877-0500 | |
| Mercy Hospital South | 10010 Kennerly Road, Saint Louis, MO 63128 | (314) 525-1000 | 3 |
| St Louis Childrens Hospital | One Childrens Place, Saint Louis, MO 63110 | (314) 454-6000 | |
| St Louis Forensic Treatment Center | 5400 Arsenal St, Saint Louis, MO 63139 | (314) 644-8000 | |
| Ssm Health Saint Louis University Hospital | 3635 Vista Ave, Saint Louis, MO 63110 | (314) 577-8000 | 1 |
| Missouri Baptist Medical Center | 3015 N Ballas Rd, Saint Louis, MO 63131 | (314) 996-5000 | 5 |
| Barnes Jewish Hospital | One Barnes-Jewish Hospital Plaza, Saint Louis, MO 63110 | (314) 747-3000 | 3 |
| St Alexius Hospital | 3933 S Broadway, Saint Louis, MO 63118 | (314) 865-7000 | |
| Christian Hospital Northeast | 11133 Dunn Road, Saint Louis, MO 63136 | (314) 653-5000 | 2 |
| Ssm Health St Mary's Hospital - St Louis | 6420 Clayton Rd, Saint Louis, MO 63117 | (314) 768-8000 | 4 |
| Find all hospitals in the same city | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Ssm Health St Mary's Hospital - St Louis | 6420 Clayton Rd, Saint Louis, MO 63117 | (314) 768-8000 | 4 |
| St Louis Forensic Treatment Center | 5400 Arsenal St, Saint Louis, MO 63139 | (314) 644-8000 | |
| Mercy Medical Ctr | 271 Carew Street, Springfield, MA 01104 | (413) 748-9000 | 3 |
| Mercy Hospital Ada | 430 North Monte Vista, Ada, OK 74820 | (580) 332-2323 | 4 |
| St Louis Childrens Hospital | One Childrens Place, Saint Louis, MO 63110 | (314) 454-6000 | |
| Mercy Catholic Medical Center- Mercy Fitzgerald | 1500 Lansdowne Ave, Darby, PA 19023 | (215) 237-4000 | 2 |
| Mercy Hospital | 500 E Market Street, Iowa City, IA 52245 | (319) 339-0300 | 5 |
| Ssm Health Saint Louis University Hospital | 3635 Vista Ave, Saint Louis, MO 63110 | (314) 577-8000 | 1 |
| St James Mercy Hospital | 411 Canisteo Street, Hornell, NY 14843 | (607) 324-8000 | 2 |
| Mercy Hospital | 2215 Truxtun Avenue, Bakersfield, CA 93301 | (661) 632-5000 | 3 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.