Truman Medical Center Hospital Hill

(816) 404-1000 · 2301 Holmes Street, Kansas City, MO 64108

Overview

Truman Medical Center Hospital Hill is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #260048. The hospital type is acute care hospitals. The address is 2301 Holmes Street, Kansas City, MO 64108. The overall rating is 2.

Facility ID260048
Facility NameTRUMAN MEDICAL CENTER HOSPITAL HILL
Address2301 Holmes Street
Kansas City
MO 64108
CountyJackson
Telephone(816) 404-1000
Hospital TypeAcute Care Hospitals
Hospital OwnershipVoluntary non-profit - Private
Emergency ServicesYes
Overall Rating2

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 4.
Better than the national value: 0, No different: 4, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 6.
Better than the national value: 1, No different: 4, Worse: 1
Readmission Measure Total measures in the group: 11. Facility reported measures count: 8.
Better than the national value: 0, No different: 7, Worse: 1
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 10.
Better than the national value: , No different: , Worse:
NotesThe Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 1435, Response Rate: 19% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 63%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 13%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 24%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 61%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 15%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 24%
Patients who reported that their room and bathroom were "Always" cleanPercent: 65%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 15%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 20%
Cleanliness - linear mean scoreScore: 82 (scale 1-100)
Cleanliness - star ratingRating: 1 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 76%
Nurse communication - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 7%
Nurse communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 17%
Patients who reported that their doctors "Always" communicated wellPercent: 76%
Doctor communication - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 8%
Doctor communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 16%
Patients who reported that they "Always" received help as soon as they wantedPercent: 63%
Staff responsiveness - linear mean scoreScore: 83 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 14%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 23%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 61%
Communication about medicines - linear mean scoreScore: 76 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 21%
Communication about medicines - star ratingRating: 2 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 18%
Discharge information - linear mean scoreScore: 85 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 15%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 85%
Patients who "Agree" they understood their care when they left the hospitalPercent: 47%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 7%
Care transition - linear mean scoreScore: 79 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 46%
Care transition - star ratingRating: 2 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 43%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 6%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 51%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 50%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 11%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 39%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 48%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 6%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 46%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 16%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 84%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 72%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 9%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 19%
Patients who reported that their doctors "Always" listened carefully to themPercent: 73%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 9%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 18%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 83%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 5%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 12%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 11%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 25%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 64%
Overall hospital rating - linear mean scoreScore: 85 (scale 1-100)
Overall hospital rating - star ratingRating: 2 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 76%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 11%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 13%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 73%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 8%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 19%
Patients who reported that their nurses "Always" listened carefully to themPercent: 72%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 8%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 20%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 81%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 6%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 13%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 53%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 16%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 31%
Quietness - linear mean scoreScore: 78 (scale 1-100)
Quietness - star ratingRating: 2 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 7%
Patients who reported YES, they would definitely recommend the hospitalPercent: 65%
Recommend hospital - linear mean scoreScore: 85 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 28%
Recommend hospital - star ratingRating: 2 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 47%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 32%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 21%
Summary star ratingRating: 2 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 14%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 86%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNumber of Cases Too Small
Death rate for heart attack patientsNumber of Cases Too Small
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate627.4
Death rate for heart failure patientsNo Different Than the National Rate6511.1
Death rate for pneumonia patientsNo Different Than the National Rate6715.5
Death rate for stroke patientsNumber of Cases Too Small
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate2091.27
Postoperative Respiratory Failure RateNo Different Than the National Rate1589.54
Serious blood clots after surgeryNo Different Than the National Rate5255.04
Blood stream infection after surgeryNo Different Than the National Rate1905.63
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate1580.89
Accidental cuts and tears from medical treatmentNo Different Than the National Rate4401.67
Pressure soresNo Different Than the National Rate22301.23
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate38178.18
Collapsed lung due to medical treatmentNo Different Than the National Rate30740.23
Broken hip from a fall after surgeryNo Different Than the National Rate23830.11
Serious complicationsWorse Than the National Value1.38
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate4912.40

Location Information

Street Address 2301 HOLMES STREET
CityKANSAS CITY
StateMO
Zip Code64108

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Center for Behavioral Medicine 1000 E 24th Street, Kansas City, MO 64108(816) 512-7000
The Children's Mercy Hospital 2401 Gillham Road, Kansas City, MO 64108(816) 234-3000

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Truman Medical Center Lakewood 7900 Lee's Summit Rd, Kansas City, MO 64139(816) 404-70003
Providence Medical Center 8929 Parallel Parkway, Kansas City, KS 66112(913) 596-40003
St Lukes Hospital of Kansas City 4401 Wornall Road, Kansas City, MO 64111(816) 932-20004
Research Medical Center 2316 E Meyer Blvd, Kansas City, MO 64132(816) 276-40002
University of Kansas Hospital 4000 Cambridge Street, Kansas City, KS 66160(913) 588-73325
St Joseph Medical Center 1000 Carondelet Dr, Kansas City, MO 64114(816) 942-44005
Saint Lukes North Hospital 5830 N W Barry Road, Kansas City, MO 64154(816) 891-60003

Hospitals in the state of MO

Hospital NameAddressTelephoneOverall Rating
North Kansas City Hospital 2800 Clay Edwards Drive, North Kansas City, MO 64116(816) 691-20004
Mercy Hospital Washington 901 East 5th Street, Washington, MO 63090(636) 239-80004
Mosaic Life Care At St Joseph 5325 Faraon Street, Saint Joseph, MO 64506(816) 271-60004
Mercy Hospital Lebanon 100 Hospital Drive, Lebanon, MO 65536(417) 533-61004
Saint Luke's East Hospital 100 N E Saint Luke's Boulevard, Lees Summit, MO 64086(816) 347-50005
Western Missouri Medical Center 403 Burkarth Road, Warrensburg, MO 64093(660) 747-25004
Boone Hospital Center 1600 E Broadway, Columbia, MO 65201(573) 815-80005
Cox Medical Center Branson 525 Branson Landing Blvd, Po Box 650, Branson, MO 65615(417) 335-70004
Bates County Memorial Hospital 615 W Nursery St, Butler, MO 64730(660) 200-70004
Ssm Health St Mary's Hospital - St Louis 6420 Clayton Rd, Saint Louis, MO 63117(314) 768-80004
Find all hospitals in the state of MO

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Truman Medical Center Lakewood 7900 Lee's Summit Rd, Kansas City, MO 64139(816) 404-70003
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Oak Hill Hospital 11375 Cortez Blvd, Brooksville, FL 34613(352) 596-66322
Silver Hill Hospital Inc 208 Valley Road, New Canaan, CT 06840(203) 966-3561
Chestnut Hill Hospital 8835 Germantown Ave, Philadelphia, PA 19118(215) 248-82004
Big Sky Medical Center 334 Town Center Ave, Big Sky, MT 597164069956995
Hill Crest Behavioral Health Services 6869 Fifth Avenue South, Birmingham, AL 35212(205) 833-9000
New Ulm Medical Center 1324 Fifth North Street, New Ulm, MN 56073(507) 217-50003
Northern Light Blue Hill Memorial Hospital 57 Water Street, Blue Hill, ME 04614(207) 374-28364
Novant Health Mint Hill Medical Center 8201 Healthcare Loop, Charlotte, NC 28215(704) 384-4089

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.