Mercy Hospital Lebanon

(417) 533-6100 · 100 Hospital Drive, Lebanon, MO 65536

Overview

Mercy Hospital Lebanon is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #260059. The hospital type is acute care hospitals. The address is 100 Hospital Drive, Lebanon, MO 65536. The overall rating is 4.

Facility ID260059
Facility NameMERCY HOSPITAL LEBANON
Address100 Hospital Drive
Lebanon
MO 65536
CountyLaclede
Telephone(417) 533-6100
Hospital TypeAcute Care Hospitals
Hospital OwnershipVoluntary non-profit - Church
Emergency ServicesYes
Overall Rating4

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 3.
Better than the national value: 0, No different: 3, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 3.
Better than the national value: 0, No different: 3, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 9.
Better than the national value: 1, No different: 8, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 11.
Better than the national value: , No different: , Worse:
NotesThe Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 386, Response Rate: 31% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 64%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 11%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 25%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 62%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 11%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 27%
Patients who reported that their room and bathroom were "Always" cleanPercent: 75%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 8%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 17%
Cleanliness - linear mean scoreScore: 88 (scale 1-100)
Cleanliness - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 75%
Nurse communication - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 6%
Nurse communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 19%
Patients who reported that their doctors "Always" communicated wellPercent: 77%
Doctor communication - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 6%
Doctor communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 17%
Patients who reported that they "Always" received help as soon as they wantedPercent: 64%
Staff responsiveness - linear mean scoreScore: 84 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 11%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 25%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 60%
Communication about medicines - linear mean scoreScore: 74 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 24%
Communication about medicines - star ratingRating: 2 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 16%
Discharge information - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 11%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 89%
Patients who "Agree" they understood their care when they left the hospitalPercent: 45%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 6%
Care transition - linear mean scoreScore: 80 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 49%
Care transition - star ratingRating: 2 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 40%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 55%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 50%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 8%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 42%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 47%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 48%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 14%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 86%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 75%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 7%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 18%
Patients who reported that their doctors "Always" listened carefully to themPercent: 74%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 8%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 18%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 83%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 4%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 13%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 11%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 25%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 64%
Overall hospital rating - linear mean scoreScore: 85 (scale 1-100)
Overall hospital rating - star ratingRating: 2 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 72%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 14%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 14%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 72%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 7%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 21%
Patients who reported that their nurses "Always" listened carefully to themPercent: 71%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 7%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 22%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 83%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 5%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 12%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 54%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 14%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 32%
Quietness - linear mean scoreScore: 79 (scale 1-100)
Quietness - star ratingRating: 2 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 9%
Patients who reported YES, they would definitely recommend the hospitalPercent: 61%
Recommend hospital - linear mean scoreScore: 83 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 30%
Recommend hospital - star ratingRating: 2 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 48%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 33%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 19%
Summary star ratingRating: 2 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 9%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 91%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate1332.7
Death rate for heart attack patientsNumber of Cases Too Small
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate1478.4
Death rate for heart failure patientsNo Different Than the National Rate1139.8
Death rate for pneumonia patientsNo Different Than the National Rate18315.2
Death rate for stroke patientsNumber of Cases Too Small
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate1701.32
Postoperative Respiratory Failure RateNo Different Than the National Rate1656.68
Serious blood clots after surgeryNo Different Than the National Rate2643.26
Blood stream infection after surgeryNo Different Than the National Rate1694.36
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate320.91
Accidental cuts and tears from medical treatmentNo Different Than the National Rate951.21
Pressure soresNo Different Than the National Rate7140.38
Deaths among Patients with Serious Treatable Complications after SurgeryNumber of Cases Too Small
Collapsed lung due to medical treatmentNo Different Than the National Rate14030.24
Broken hip from a fall after surgeryNo Different Than the National Rate12630.11
Serious complicationsNo Different Than the National Value0.91
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate2492.85

Location Information

Street Address 100 HOSPITAL DRIVE
CityLEBANON
StateMO
Zip Code65536

Hospitals in the same location

Hospital NameAddressTelephoneOverall Rating
St Luke's Wood River Medical Center 100 Hospital Drive, Ketchum, ID 83340(208) 727-8800
Park Ridge Health 100 Hospital Drive, Fletcher, NC 28732(828) 684-85015
Appalachian Behavioral Health Care 100 Hospital Drive, Athens, OH 45701(740) 594-5000
Endless Mountains Health Systems 100 Hospital Drive, Montrose, PA 18801(570) 278-38012
Baptist Memorial Hospital Booneville 100 Hospital Drive, Booneville, MS 38829(662) 720-50005
Southwestern Vermont Medical Center 100 Hospital Drive, Bennington, VT 05201(802) 442-63614
Walthall County General Hospital Cah 100 Hospital Drive, Tylertown, MS 39667(601) 876-2122

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Good Samaritan Hospital Fourth and Walnut Streets, Lebanon, PA 17042(717) 270-75004
Witham Health Services 2605 N Lebanon St, Lebanon, IN 46052(765) 485-80003
Mary Hitchcock Memorial Hospital 1 Medical Center Drive, Lebanon, NH 03756(603) 650-50004
Samaritan Lebanon Community Hospital 525 N Santiam Highway, Lebanon, OR 97355(541) 258-21012
Alice Peck Day Memorial Hospital 10 Alice Peck Day Drive, Lebanon, NH 03766(603) 448-31215
Vanderbilt Wilson County Hospital 1411 Baddour Parkway, Lebanon, TN 37087(615) 444-82623
Spring View Hospital 320 Loretto Road, Lebanon, KY 40033(270) 692-31612
Russell County Hospital 58 Carroll Street, Lebanon, VA 24266(276) 883-81003

Hospitals in the state of MO

Hospital NameAddressTelephoneOverall Rating
Capital Region Medical Center 1125 Madison St, Jefferson City, MO 65101(573) 632-50004
St Joseph Medical Center 1000 Carondelet Dr, Kansas City, MO 64114(816) 942-44005
Mercy Hospital Washington 901 East 5th Street, Washington, MO 63090(636) 239-80004
North Kansas City Hospital 2800 Clay Edwards Drive, North Kansas City, MO 64116(816) 691-20004
St Lukes Hospital 232 S Woods Mill Rd, Chesterfield, MO 63017(314) 434-15005
Northeast Regional Medical Center 315 S Osteopathy, Kirksville, MO 63501(660) 785-10004
Ssm St Clare Health Center 1015 Bowles, Fenton, MO 63026(636) 496-20004
Western Missouri Medical Center 403 Burkarth Road, Warrensburg, MO 64093(660) 747-25004
Cox Medical Center Branson 525 Branson Landing Blvd, Po Box 650, Branson, MO 65615(417) 335-70004
Boone Hospital Center 1600 E Broadway, Columbia, MO 65201(573) 815-80005
Find all hospitals in the state of MO

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
Mercy Hospital 4050 Coon Rapids Blvd, Coon Rapids, MN 55433(762) 236-81005
Mercy Hospital 500 E Market Street, Iowa City, IA 52245(319) 339-03005
Samaritan Lebanon Community Hospital 525 N Santiam Highway, Lebanon, OR 97355(541) 258-21012
Mercy Hospital Joplin 100 Mercy Way, Joplin, MO 64804(417) 781-27273
Upmc Mercy 1400 Locust Street, Pittsburgh, PA 15219(412) 232-81113
Chi Mercy Health 570 Chautauqua Blvd, Valley City, ND 58072(701) 845-6400
Mercy Hospital Healdton, Inc. 3462 Hospital Rd, Healdton, OK 73438(580) 229-0701
Mercy Catholic Medical Center- Mercy Fitzgerald 1500 Lansdowne Ave, Darby, PA 19023(215) 237-40002
Mercy Medical Ctr 271 Carew Street, Springfield, MA 01104(413) 748-90003
Mercy Hospital Ada 430 North Monte Vista, Ada, OK 74820(580) 332-23234

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.