University Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #290007. The hospital type is acute care hospitals. The address is 1800 W Charleston Blvd, Las Vegas, NV 89102. The overall rating is 1.
| Facility ID | 290007 |
| Facility Name | UNIVERSITY MEDICAL CENTER |
| Address | 1800 W Charleston Blvd Las Vegas NV 89102 |
| County | Clark |
| Telephone | (702) 383-2000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Other |
| Emergency Services | Yes |
| Overall Rating | 1 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 6, Worse: 1 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 0, No different: 6, Worse: 2 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 9. Better than the national value: 0, No different: 9, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 60% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 13% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 27% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 56% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 15% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 29% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 62% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 15% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 23% |
| Cleanliness - linear mean score | Score: 81 (scale 1-100) |
| Cleanliness - star rating | Rating: 1 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 72% |
| Nurse communication - linear mean score | Score: 88 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 8% |
| Nurse communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 20% |
| Patients who reported that their doctors "Always" communicated well | Percent: 71% |
| Doctor communication - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 8% |
| Doctor communication - star rating | Rating: 1 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 21% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 58% |
| Staff responsiveness - linear mean score | Score: 80 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 14% |
| Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 28% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 55% |
| Communication about medicines - linear mean score | Score: 72 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 25% |
| Communication about medicines - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 20% |
| Discharge information - linear mean score | Score: 81 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 19% |
| Discharge information - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 81% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 46% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 10% |
| Care transition - linear mean score | Score: 77 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 44% |
| Care transition - star rating | Rating: 1 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 40% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 8% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 52% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 50% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 12% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 38% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 10% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 43% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 20% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 80% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 66% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 10% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 24% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 68% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 9% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 23% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 80% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 6% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 14% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 14% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 25% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 61% |
| Overall hospital rating - linear mean score | Score: 83 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 68% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 14% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 18% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 68% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 10% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 22% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 68% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 9% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 23% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 81% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 14% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 50% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 18% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 32% |
| Quietness - linear mean score | Score: 75 (scale 1-100) |
| Quietness - star rating | Rating: 1 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 10% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 62% |
| Recommend hospital - linear mean score | Score: 82 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 28% |
| Recommend hospital - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 42% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 36% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 22% |
| Summary star rating | Rating: 2 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 18% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 82% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 52 | 2.3 | |
| Death rate for heart attack patients | No Different Than the National Rate | 78 | 12.5 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 56 | 4 | |
| Death rate for COPD patients | No Different Than the National Rate | 109 | 8.1 | |
| Death rate for heart failure patients | No Different Than the National Rate | 178 | 11.6 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 207 | 15.1 | |
| Death rate for stroke patients | No Different Than the National Rate | 103 | 15 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 743 | 1.58 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 645 | 7.34 | |
| Serious blood clots after surgery | Worse Than the National Rate | 1884 | 6.86 | |
| Blood stream infection after surgery | No Different Than the National Rate | 760 | 6.35 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 563 | 0.98 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1446 | 1.82 | |
| Pressure sores | No Different Than the National Rate | 5620 | 0.67 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Worse Than the National Rate | 149 | 202.94 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 6293 | 0.33 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 5227 | 0.10 | |
| Serious complications | Worse Than the National Value | 1.33 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 1765 | 2.56 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| University Medical Center | 602 Indiana Avenue, Lubbock, TX 79415 | (806) 775-8200 | 2 |
| Street Address |
1800 W CHARLESTON BLVD |
| City | LAS VEGAS |
| State | NV |
| Zip Code | 89102 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Desert Springs Hospital | 2075 East Flamingo Road, Las Vegas, NV 89119 | (702) 369-7600 | 2 |
| Spring Valley Hospital Medical Center | 5400 South Rainbow Blvd, Las Vegas, NV 89118 | (702) 853-3000 | 1 |
| Saint Rose Dominican Hospitals - North Las Vegas | 1550 W Craig Ranch, Las Vegas, NV 89032 | (702) 777-3615 | |
| Desert Parkway Behavioral Healthcare Hospital, LLC | 3247 S Maryland Parkway, Las Vegas, NV 89109 | (248) 905-5096 | |
| Saint Rose Dominican Hospitals - San Martin Campus | 8280 W Warm Springs Road, Las Vegas, NV 89113 | (702) 616-5000 | 3 |
| Orthopedic Specialty Hospital of Nevada | 8656 West Patrick Lane, Las Vegas, NV 89148 | (702) 777-7100 | |
| Centennial Hills Hospital Medical Center | 6900 N Durango Dr, Las Vegas, NV 89149 | (702) 835-9700 | 2 |
| Summerlin Hospital Medical Center | 657 Town Center Drive, Las Vegas, NV 89144 | (702) 233-7500 | 2 |
| Montevista Hospital | 5900 West Rochelle Avenue, Las Vegas, NV 89103 | (702) 364-1111 | |
| Southern Nevada Adult Mental Health Services | 6161 W Charleston Blvd, Las Vegas, NV 89146 | (702) 486-6000 | |
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