Columbus Regional Healthcare System is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #340068. The hospital type is acute care hospitals. The address is 500 Jefferson St, Whiteville, NC 28472. The overall rating is 3.
| Facility ID | 340068 |
| Facility Name | COLUMBUS REGIONAL HEALTHCARE SYSTEM |
| Address | 500 Jefferson St Whiteville NC 28472 |
| County | Columbus |
| Telephone | (910) 642-8011 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Other |
| Emergency Services | Yes |
| Overall Rating | 3 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 4. Better than the national value: 1, No different: 3, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 8, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 11. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 59% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 18% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 23% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 59% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 14% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 27% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 66% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 13% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 83 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 78% |
| Nurse communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 7% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 15% |
| Patients who reported that their doctors "Always" communicated well | Percent: 77% |
| Doctor communication - linear mean score | Score: 88 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 9% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 59% |
| Staff responsiveness - linear mean score | Score: 80 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 16% |
| Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 25% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 58% |
| Communication about medicines - linear mean score | Score: 73 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 26% |
| Communication about medicines - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 16% |
| Discharge information - linear mean score | Score: 82 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 18% |
| Discharge information - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 82% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 49% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 9% |
| Care transition - linear mean score | Score: 77 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 42% |
| Care transition - star rating | Rating: 1 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 44% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 7% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 49% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 55% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 10% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 35% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 49% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 8% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 43% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 22% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 78% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 75% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 11% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 14% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 73% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 9% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 83% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 7% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 10% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 14% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 24% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 62% |
| Overall hospital rating - linear mean score | Score: 84 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 68% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 16% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 16% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 8% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 18% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 75% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 7% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 54% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 16% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 30% |
| Quietness - linear mean score | Score: 78 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 11% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 52% |
| Recommend hospital - linear mean score | Score: 79 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 37% |
| Recommend hospital - star rating | Rating: 1 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 47% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 36% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 17% |
| Summary star rating | Rating: 2 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 14% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 86% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | Number of Cases Too Small | |||
| Death rate for heart attack patients | No Different Than the National Rate | 34 | 12.5 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 215 | 9.8 | |
| Death rate for heart failure patients | No Different Than the National Rate | 214 | 13 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 260 | 16.7 | |
| Death rate for stroke patients | No Different Than the National Rate | 101 | 12.8 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 77 | 1.32 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 64 | 4.92 | |
| Serious blood clots after surgery | No Different Than the National Rate | 495 | 4.71 | |
| Blood stream infection after surgery | No Different Than the National Rate | 75 | 4.42 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 162 | 0.89 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 508 | 1.09 | |
| Pressure sores | No Different Than the National Rate | 2300 | 1.40 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 29 | 167.34 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 3199 | 0.23 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 2842 | 0.11 | |
| Serious complications | No Different Than the National Value | 1.19 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 450 | 2.20 |
| Street Address |
500 JEFFERSON ST |
| City | WHITEVILLE |
| State | NC |
| Zip Code | 28472 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Northern Regional Hospital | 830 Rockford St, Mount Airy, NC 27030 | (336) 719-7000 | 4 |
| Novant Health Presbyterian Medical Center | 200 Hawthorne Lane Box 33549, Charlotte, NC 28204 | (704) 381-9100 | 4 |
| Novant Health Forsyth Medical Center | 3333 Silas Creek Parkway, Winston-Salem, NC 27103 | (336) 718-5000 | 4 |
| Memorial Mission Hospital and Asheville Surgery Ce | 509 Biltmore Ave, Asheville, NC 28801 | (828) 213-1111 | 4 |
| Watauga Medical Center | 336 Deerfield Road, Boone, NC 28607 | (828) 262-4100 | 4 |
| Park Ridge Health | 100 Hospital Drive, Fletcher, NC 28732 | (828) 684-8501 | 5 |
| Cape Fear Valley Hoke Hospital | 210 Medical Pavilion Drive, Raeford, NC 28376 | (910) 904-8025 | 5 |
| Wilkes Regional Medical Center | 1370 West D St, North Wilkesboro, NC 28659 | (336) 651-8100 | 4 |
| Rex Hospital | 4420 Lake Boone Trail, Raleigh, NC 27607 | (919) 784-3100 | 5 |
| Duke University Hospital | Po Box 3814 Dumc Erwin Rd, Durham, NC 27710 | (919) 684-8111 | 4 |
| Find all hospitals in the state of NC | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Prairie Lakes Healthcare System, Inc | 401 9th Avenue Nw Post Office Box 1210, Watertown, SD 57201 | (605) 882-7000 | 5 |
| Piedmont Columbus Regional Midtown | 710 Center Street, Columbus, GA 31901 | (706) 571-1000 | 2 |
| Southwest Healthcare System | 25500 Medical Center Drive, Murrieta, CA 92562 | (951) 696-6000 | 1 |
| Sun Behavioral Columbus | 900 East Dublin Granville Road, Columbus, OH 43229 | (614) 706-2786 | |
| Memorial Healthcare System, Inc | 2525 Desales Ave, Chattanooga, TN 37404 | (423) 495-2525 | 5 |
| Littleton Regional Healthcare | 600 St Johnsbury Road, Littleton, NH 03561 | (603) 444-9000 | 2 |
| Lakes Regional Healthcare | 2301 Highway 71, Spirit Lake, IA 51360 | (712) 336-1230 | 5 |
| Columbus Community Hospital | 1515 Park Ave, Columbus, WI 53925 | (920) 623-2200 | 3 |
| Self Regional Healthcare | 1325 Spring Street, Greenwood, SC 29646 | (864) 227-4111 | 3 |
| Carolinas Healthcare System Kings Mountain | 706 W King St, Kings Mountain, NC 28086 | 7047393601 | 5 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.