Uh St John Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #360123. The hospital type is acute care hospitals. The address is 29000 Center Ridge Road, Westlake, OH 44145. The overall rating is 4.
Facility ID | 360123 |
Facility Name | UH ST JOHN MEDICAL CENTER |
Address | 29000 Center Ridge Road Westlake OH 44145 |
County | Cuyahoga |
Telephone | (440) 835-8000 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Voluntary non-profit - Private |
Emergency Services | Yes |
Overall Rating | 4 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 7, Worse: 0 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 0, No different: 7, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 9. Better than the national value: 1, No different: 8, Worse: 0 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 76% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 6% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 18% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 74% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 5% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 21% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 80% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 6% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 14% |
Cleanliness - linear mean score | Score: 91 (scale 1-100) |
Cleanliness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 84% |
Nurse communication - linear mean score | Score: 93 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
Nurse communication - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 13% |
Patients who reported that their doctors "Always" communicated well | Percent: 82% |
Doctor communication - linear mean score | Score: 92 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
Doctor communication - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 75% |
Staff responsiveness - linear mean score | Score: 89 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 6% |
Staff responsiveness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 19% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 69% |
Communication about medicines - linear mean score | Score: 82 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 16% |
Communication about medicines - star rating | Rating: 4 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 15% |
Discharge information - linear mean score | Score: 88 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 12% |
Discharge information - star rating | Rating: 3 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 88% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 39% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
Care transition - linear mean score | Score: 83 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 56% |
Care transition - star rating | Rating: 4 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 33% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 63% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 44% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 50% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 41% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 54% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 14% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 86% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 78% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 17% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 80% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 15% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 88% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 6% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 18% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 76% |
Overall hospital rating - linear mean score | Score: 90 (scale 1-100) |
Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 82% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 7% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 11% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 80% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 16% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 81% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 15% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 89% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 62% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 7% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 31% |
Quietness - linear mean score | Score: 85 (scale 1-100) |
Quietness - star rating | Rating: 4 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 5% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 75% |
Recommend hospital - linear mean score | Score: 90 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 20% |
Recommend hospital - star rating | Rating: 4 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 56% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 24% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 20% |
Summary star rating | Rating: 4 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 9% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 91% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 484 | 2.5 | |
Death rate for heart attack patients | No Different Than the National Rate | 181 | 12.9 | |
Death rate for CABG surgery patients | No Different Than the National Rate | 25 | 3.2 | |
Death rate for COPD patients | No Different Than the National Rate | 295 | 8.2 | |
Death rate for heart failure patients | No Different Than the National Rate | 327 | 12 | |
Death rate for pneumonia patients | No Different Than the National Rate | 487 | 14.6 | |
Death rate for stroke patients | No Different Than the National Rate | 212 | 14 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 715 | 1.20 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 638 | 6.13 | |
Serious blood clots after surgery | No Different Than the National Rate | 1452 | 3.09 | |
Blood stream infection after surgery | No Different Than the National Rate | 700 | 3.83 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 288 | 0.88 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 868 | 1.26 | |
Pressure sores | No Different Than the National Rate | 3762 | 0.14 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 53 | 144.64 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 6142 | 0.19 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 5369 | 0.10 | |
Serious complications | No Different Than the National Value | 0.77 | ||
Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 1349 | 2.41 |
Street Address |
29000 CENTER RIDGE ROAD |
City | WESTLAKE |
State | OH |
Zip Code | 44145 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Wooster Community Hospital | 1761 Beall Avenue, Wooster, OH 44691 | (330) 263-8100 | 5 |
Union Hospital | 659 Boulevard, Dover, OH 44622 | (330) 343-3311 | 5 |
Promedica Toledo Hospital | 2142 North Cove Boulevard, Toledo, OH 43606 | (419) 291-7463 | 5 |
Western Reserve Hospital | 1900 23rd Street, Cuyahoga Falls, OH 44223 | (330) 971-7000 | 5 |
Grand Lake Health System | 200 Saint Clair Street, Saint Marys, OH 45885 | (419) 394-3335 | 5 |
Mercy Health - Tiffin Hospital | 45 St Lawrence Drive, Tiffin, OH 44883 | (419) 455-7000 | 5 |
Mercy Health-St Rita's Medical Center | 730 West Market Street, Lima, OH 45801 | (419) 227-3361 | 5 |
Lutheran Hospital | 1730 West 25th Street, Cleveland, OH 44113 | (216) 696-4300 | 5 |
Memorial Hospital | 500 London Avenue, Marysville, OH 43040 | (937) 644-6115 | 5 |
Greene Memorial Hospital | 1141 North Monroe Drive, Xenia, OH 45385 | (937) 352-2000 | 5 |
Find all hospitals in the state of OH |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Ascension St John Hospital | 22101 Moross Rd, Detroit, MI 48236 | (313) 343-4000 | 2 |
Peacehealth St John Medical Center | 1615 Delaware Street, Longview, WA 98632 | (360) 414-2000 | 2 |
John Dempsey Hospital | 263 Farmington Ave, Farmington, CT 06032 | (860) 679-1145 | 3 |
John Muir Medical Center - Walnut Creek Campus | 1601 Ygnacio Valley Rd, Walnut Creek, CA 94598 | (925) 939-3000 | 5 |
Providence Saint John's Health Center | 2121 Santa Monica Blvd, Santa Monica, CA 90404 | (310) 829-5511 | 4 |
Healtheast St John's Hospital | 1575 Beam Avenue, Maplewood, MN 55109 | (651) 232-7000 | 4 |
Ascension St John Nowata | 237 South Locust Street, Nowata, OK 74048 | (918) 273-3102 | |
Houston Methodist St John Hospital | 18300 St John Drive, Nassau Bay, TX 77058 | (281) 333-5503 | 4 |
Saint John Hospital | 3500 South 4th Street, Leavenworth, KS 66048 | (913) 680-6000 | 5 |
Dr John C Corrigan Mental Health Center | 49 Hillside Street, Fall River, MA 02720 | (508) 235-7600 |
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