Mercy Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #380027. The hospital type is acute care hospitals. The address is 2700 Nw Stewart Parkway, Roseburg, OR 97470. The overall rating is 3.
| Facility ID | 380027 |
| Facility Name | MERCY MEDICAL CENTER |
| Address | 2700 Nw Stewart Parkway Roseburg OR 97470 |
| County | Douglas |
| Telephone | (541) 673-0611 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Government - Hospital District or Authority |
| Emergency Services | Yes |
| Overall Rating | 3 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 4, Worse: 2 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 8, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 12. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 70% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 9% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 21% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 55% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 37% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 70% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 10% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 20% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 78% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 18% |
| Patients who reported that their doctors "Always" communicated well | Percent: 78% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 62% |
| Staff responsiveness - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 8% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 30% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 64% |
| Communication about medicines - linear mean score | Score: 78 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 16% |
| Discharge information - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 15% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 85% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 48% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 7% |
| Care transition - linear mean score | Score: 79 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 45% |
| Care transition - star rating | Rating: 2 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 43% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 6% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 51% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 52% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 8% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 40% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 49% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 6% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 45% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 18% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 82% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 72% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 23% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 75% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 19% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 10% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 12% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 25% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 63% |
| Overall hospital rating - linear mean score | Score: 85 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 75% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 9% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 16% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 73% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 23% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 49% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 13% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 38% |
| Quietness - linear mean score | Score: 77 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 7% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 60% |
| Recommend hospital - linear mean score | Score: 84 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 33% |
| Recommend hospital - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 52% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 32% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 16% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 12% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 88% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 260 | 2.2 | |
| Death rate for heart attack patients | No Different Than the National Rate | 172 | 13.6 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 265 | 8.3 | |
| Death rate for heart failure patients | Worse Than the National Rate | 296 | 16.7 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 448 | 17 | |
| Death rate for stroke patients | Worse Than the National Rate | 148 | 18 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 303 | 1.29 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 288 | 6.33 | |
| Serious blood clots after surgery | No Different Than the National Rate | 756 | 2.70 | |
| Blood stream infection after surgery | No Different Than the National Rate | 288 | 5.41 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 167 | 0.89 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 465 | 1.11 | |
| Pressure sores | No Different Than the National Rate | 3262 | 0.48 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 28 | 166.13 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 4320 | 0.26 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 3755 | 0.10 | |
| Serious complications | No Different Than the National Value | 0.94 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 718 | 2.29 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mercy Medical Center | 1320 Mercy Drive Nw, Canton, OH 44708 | (330) 489-1008 | 4 |
| Mercy Medical Center | 333 Mercy Avenue, Merced, CA 95340 | (209) 564-5000 | 2 |
| Mercy Medical Center | 1000 North Village Avenue, Rockville Centre, NY 11571 | (516) 705-2525 | 1 |
| Street Address |
2700 NW STEWART PARKWAY |
| City | ROSEBURG |
| State | OR |
| Zip Code | 97470 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Boys Town National Research Hospital | 555 North 30th St, Omaha, NE 68131 | (531) 355-6524 | |
| The Nebraska Medical Center | 987400 Nebraska Medical Center, Omaha, NE 68198 | (402) 559-4000 | 3 |
| Douglas County Memorial Hospital-Cah | 708 8th St, Armour, SD 57313 | (605) 724-2159 | |
| Douglas County Hospital | 111 17th Avenue East, Alexandria, MN 56308 | (320) 762-1511 | 5 |
| Chi Health Bergan Mercy | 7500 Mercy Rd, Omaha, NE 68124 | (402) 398-6060 | 4 |
| Lawrence Memorial Hospital | 325 Maine Street, Lawrence, KS 66044 | (785) 505-6100 | 4 |
| Uchealth Highlands Ranch Hospital | 1500 Park Central Dr, Highlands Ranch, CO 80129 | (720) 516-1000 | |
| Castle Rock Adventist Hospital | 2350 Meadows Blvd, Castle Rock, CO 80109 | (720) 455-2500 | 4 |
| Highlands Behavioral Health System | 8565 S Poplar Way, Littleton, CO 80130 | (720) 348-2801 | |
| Chi Health Lakeside | 16901 Lakeside Hills Ct, Omaha, NE 68130 | (402) 717-8000 | 4 |
| Find all hospitals in the county of Douglas | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Mercy Catholic Medical Center- Mercy Fitzgerald | 1500 Lansdowne Ave, Darby, PA 19023 | (215) 237-4000 | 2 |
| Mercy Hospital and Medical Center | 2525 S Michigan Ave, Chicago, IL 60616 | (312) 567-2000 | 2 |
| Mercy Hospital | 500 E Market Street, Iowa City, IA 52245 | (319) 339-0300 | 5 |
| Upmc Mercy | 1400 Locust Street, Pittsburgh, PA 15219 | (412) 232-8111 | 3 |
| Mercy Medical Center Inc | 301 Saint Paul Place, Baltimore, MD 21202 | (410) 332-9237 | 5 |
| Mercy St Vincent Medical Center | 2213 Cherry Street, Mason, OH 45040 | (419) 251-3232 | 3 |
| Mercy Medical Center - Cedar Rapids | 701 10th Street Se, Cedar Rapids, IA 52403 | (319) 398-6011 | 5 |
| Mercy Medical Center Redding | 2175 Rosaline Ave, Clairmont Hgts, Redding, CA 96001 | (530) 225-6102 | 1 |
| Mercy Gilbert Medical Center | 3555 South Val Vista Drive, Gilbert, AZ 85297 | (480) 728-8000 | 4 |
| Mercy Regional Medical Center | 3700 Kolbe Road, Lorain, OH 44053 | (440) 960-4000 | 5 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.