Providence Portland Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #380061. The hospital type is acute care hospitals. The address is 4805 Ne Glisan Street, Portland, OR 97213. The overall rating is 5.
Facility ID | 380061 |
Facility Name | PROVIDENCE PORTLAND MEDICAL CENTER |
Address | 4805 Ne Glisan Street Portland OR 97213 |
County | Multnomah |
Telephone | (503) 215-1111 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Voluntary non-profit - Private |
Emergency Services | Yes |
Overall Rating | 5 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 3, No different: 5, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 10. Better than the national value: 2, No different: 8, Worse: 0 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 12. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 69% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 7% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 24% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 62% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 6% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 32% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 72% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 8% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 20% |
Cleanliness - linear mean score | Score: 88 (scale 1-100) |
Cleanliness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 82% |
Nurse communication - linear mean score | Score: 93 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 2% |
Nurse communication - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 16% |
Patients who reported that their doctors "Always" communicated well | Percent: 84% |
Doctor communication - linear mean score | Score: 94 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 2% |
Doctor communication - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 65% |
Staff responsiveness - linear mean score | Score: 86 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 6% |
Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 29% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 65% |
Communication about medicines - linear mean score | Score: 80 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 17% |
Communication about medicines - star rating | Rating: 3 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 18% |
Discharge information - linear mean score | Score: 90 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 10% |
Discharge information - star rating | Rating: 4 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 90% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 39% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 4% |
Care transition - linear mean score | Score: 84 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 57% |
Care transition - star rating | Rating: 4 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 31% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 3% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 66% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 44% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 5% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 51% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 41% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 3% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 56% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 11% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 89% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 79% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 18% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 82% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 3% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 15% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 90% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 1% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 5% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 17% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 78% |
Overall hospital rating - linear mean score | Score: 91 (scale 1-100) |
Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 79% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 7% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 78% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 79% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 3% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 18% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 89% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 1% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 10% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 50% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 13% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 37% |
Quietness - linear mean score | Score: 78 (scale 1-100) |
Quietness - star rating | Rating: 2 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 2% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 81% |
Recommend hospital - linear mean score | Score: 93 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 17% |
Recommend hospital - star rating | Rating: 4 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 52% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 27% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 21% |
Summary star rating | Rating: 4 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 9% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 91% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 418 | 1.9 | |
Death rate for heart attack patients | No Different Than the National Rate | 237 | 13.4 | |
Death rate for CABG surgery patients | Number of Cases Too Small | |||
Death rate for COPD patients | No Different Than the National Rate | 148 | 8.3 | |
Death rate for heart failure patients | No Different Than the National Rate | 417 | 10.4 | |
Death rate for pneumonia patients | No Different Than the National Rate | 333 | 13.3 | |
Death rate for stroke patients | No Different Than the National Rate | 255 | 14 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1581 | 0.83 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 1287 | 7.46 | |
Serious blood clots after surgery | No Different Than the National Rate | 2668 | 2.80 | |
Blood stream infection after surgery | No Different Than the National Rate | 1529 | 4.99 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 885 | 0.95 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1964 | 0.81 | |
Pressure sores | No Different Than the National Rate | 6035 | 0.30 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 127 | 154.47 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 7364 | 0.25 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 6308 | 0.10 | |
Serious complications | No Different Than the National Value | 0.88 | ||
Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 2502 | 3.08 |
Street Address |
4805 NE GLISAN STREET |
City | PORTLAND |
State | OR |
Zip Code | 97213 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Legacy Good Samaritan Medical Center | 1015 Nw 22nd Avenue, W121, Portland, OR 97210 | (503) 413-7711 | 5 |
Legacy Emanuel Medical Center | 2801 N Gantenbein Avenue, Portland, OR 97227 | (503) 413-2200 | 4 |
Northern Light Mercy Hospital | 144 State Street, Portland, ME 04101 | (207) 879-3000 | 4 |
Indiana University Health Jay, Inc. | 500 W Votaw St, Portland, IN 47371 | (260) 726-7131 | 2 |
Maine Medical Center | 22 Bramhall St, Portland, ME 04102 | (207) 662-0111 | 4 |
Ohsu Hospital and Clinics | 3181 Sw Sam Jackson Park Road, Portland, OR 97239 | (503) 494-9000 | 4 |
Shriners Hospital for Children-Portland | 3101 Sw Sam Jackson Park Road, Portland, OR 97239 | (971) 544-3312 | |
Providence St Vincent Medical Center | 9205 Sw Barnes Road, Portland, OR 97225 | (503) 216-1234 | 4 |
Cedar Hills Hospital | 10300 Sw Eastridge Street, Portland, OR 97225 | (503) 944-5000 | |
Adventist Health Portland | 10123 Se Market Street, Portland, OR 97216 | (503) 257-2500 | 4 |
Find all hospitals in the same city |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Providence St Joseph Medical Center | 6 13th Ave E, Polson, MT 59860 | (406) 883-5377 | |
Providence-Cedars Sinai Tarzana Medical Center | 18321 Clark Street, Tarzana, CA 91356 | (818) 881-0800 | 4 |
Providence Medical Center | 8929 Parallel Parkway, Kansas City, KS 66112 | (913) 596-4000 | 3 |
Providence St Vincent Medical Center | 9205 Sw Barnes Road, Portland, OR 97225 | (503) 216-1234 | 4 |
Providence Medical Center | 1200 Providence Rd, Wayne, NE 68787 | (402) 375-3800 | |
Providence Newberg Medical Center | 1001 Providence Drive, Newberg, OR 97132 | (503) 537-1555 | 5 |
Providence Medford Medical Center | 1111 Crater Lake Avenue, Medford, OR 97504 | (541) 732-5000 | 3 |
Shriners Hospital for Children-Portland | 3101 Sw Sam Jackson Park Road, Portland, OR 97239 | (971) 544-3312 | |
Providence Regional Medical Center Everett | 1321 Colby Avenue, Everett, WA 98201 | (425) 261-2000 | 3 |
Providence St. Jude Medical Center | 101 E Valencia Mesa Drive, Fullerton, CA 92835 | (714) 992-3000 | 5 |
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