Saint Francis Bartlett Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #440228. The hospital type is acute care hospitals. The address is 2986 Kate Bond Rd, Bartlett, TN 38133. The overall rating is 4.
| Facility ID | 440228 |
| Facility Name | SAINT FRANCIS BARTLETT MEDICAL CENTER |
| Address | 2986 Kate Bond Rd Bartlett TN 38133 |
| County | Shelby |
| Telephone | (901) 820-7050 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Proprietary |
| Emergency Services | Yes |
| Overall Rating | 4 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 5, Worse: 1 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 2, No different: 5, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 8, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 74% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 7% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 19% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 74% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 6% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 20% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 70% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 79% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 6% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 15% |
| Patients who reported that their doctors "Always" communicated well | Percent: 78% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 16% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 74% |
| Staff responsiveness - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 6% |
| Staff responsiveness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 20% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 68% |
| Communication about medicines - linear mean score | Score: 81 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 16% |
| Communication about medicines - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 16% |
| Discharge information - linear mean score | Score: 84 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 16% |
| Discharge information - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 84% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
| Care transition - linear mean score | Score: 81 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 52% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 39% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 56% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 45% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 9% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 46% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 42% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 6% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 52% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 19% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 81% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 7% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 74% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 8% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 10% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 20% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 70% |
| Overall hospital rating - linear mean score | Score: 87 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 81% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 13% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 18% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 8% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 4% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 67% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 9% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 24% |
| Quietness - linear mean score | Score: 86 (scale 1-100) |
| Quietness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 6% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 72% |
| Recommend hospital - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 22% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 55% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 25% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 20% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 13% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 87% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 198 | 2.6 | |
| Death rate for heart attack patients | No Different Than the National Rate | 129 | 13.4 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | Worse Than the National Rate | 273 | 11.1 | |
| Death rate for heart failure patients | No Different Than the National Rate | 301 | 11.8 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 403 | 15.5 | |
| Death rate for stroke patients | No Different Than the National Rate | 162 | 11.5 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 46 | 1.35 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 39 | 5.88 | |
| Serious blood clots after surgery | No Different Than the National Rate | 1214 | 3.36 | |
| Blood stream infection after surgery | No Different Than the National Rate | 43 | 4.69 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 231 | 0.89 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 763 | 1.06 | |
| Pressure sores | No Different Than the National Rate | 4231 | 0.12 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 44 | 174.78 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 5310 | 0.21 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 4693 | 0.10 | |
| Serious complications | No Different Than the National Value | 0.82 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 1164 | 2.57 |
| Street Address |
2986 KATE BOND RD |
| City | BARTLETT |
| State | TN |
| Zip Code | 38133 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Lakeside Behavioral Health System | 2911 Brunswick Rd, Memphis, TN 38133 | (901) 377-4700 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Tristar Horizon Medical Center | 111 Highway 70 East, Dickson, TN 37055 | (615) 446-0446 | 4 |
| Sycamore Shoals Hospital | 1501 West Elk Avenue, Elizabethton, TN 37643 | (423) 542-1300 | 4 |
| Maury Regional Hospital | 1224 Trotwood Ave, Columbia, TN 38401 | (931) 381-1111 | 4 |
| University of Tn Medical Center | 1924 Alcoa Highway, Knoxville, TN 37920 | (865) 305-9000 | 4 |
| Roane Medical Center | 8045 Roane Medical Center Drive, Harriman, TN 37748 | (865) 882-1000 | 4 |
| Southern Tennessee Regional Health System Pulaski | 1265 E College St, Pulaski, TN 38478 | (931) 363-7531 | 4 |
| Southern Tennessee Regional Hlth System Winchester | 185 Hospital Road, Winchester, TN 37398 | (931) 967-8295 | 4 |
| Perry Community Hospital | 2718 Squirrel Hollow Drive, Linden, TN 37096 | (931) 589-2121 | 4 |
| Lincoln Medical Center | 106 Medical Center Blvd, Fayetteville, TN 37334 | (931) 438-1100 | 4 |
| Memorial Healthcare System, Inc | 2525 Desales Ave, Chattanooga, TN 37404 | (423) 495-2525 | 5 |
| Find all hospitals in the state of TN | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Saint Francis Medical Center | 530 Ne Glen Oak Ave, Peoria, IL 61637 | (309) 655-2000 | 2 |
| Presence Saint Francis Hospital | 355 Ridge Ave, Evanston, IL 60202 | (847) 316-4000 | 3 |
| Saint Francis Hospital Vinita, Inc | 735 North Foreman Street, Vinita, OK 74301 | (918) 256-7551 | 3 |
| Saint Agnes Medical Center | 1303 E Herndon Ave, Fresno, CA 93720 | (559) 450-3000 | 3 |
| Saint Francis Hospital, Inc | 6161 South Yale, Tulsa, OK 74136 | (918) 494-8467 | 3 |
| Bartlett Regional Hospital | 3260 Hospital Dr, Juneau, AK 99801 | (907) 796-8900 | 5 |
| Saint Francis Medical Center | 3630 East Imperial Highway, Lynwood, CA 90262 | (310) 900-8900 | 1 |
| Bon Secours St Francis Medical Center | 13710 St Francis Boulevard, Midlothian, VA 23114 | (804) 594-7300 | 4 |
| St Francis Medical Center | 2400 St Francis Drive, Breckenridge, MN 56520 | (218) 643-3000 | 2 |
| Osf Saint Lukes Medical Center | 1051 West South Street, Kewanee, IL 61443 | (309) 853-3361 | 4 |
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