Houston Methodist Sugarland Hospital

(281) 274-8000 · 16655 Southwest Freeway, Sugar Land, TX 77479

Overview

Houston Methodist Sugarland Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #450820. The hospital type is acute care hospitals. The address is 16655 Southwest Freeway, Sugar Land, TX 77479. The overall rating is 5.

Facility ID450820
Facility NameHOUSTON METHODIST SUGARLAND HOSPITAL
Address16655 Southwest Freeway
Sugar Land
TX 77479
CountyFort Bend
Telephone(281) 274-8000
Hospital TypeAcute Care Hospitals
Hospital OwnershipVoluntary non-profit - Private
Emergency ServicesYes
Overall Rating5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 3, No different: 4, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: 3, No different: 5, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 11.
Better than the national value: 2, No different: 5, Worse: 4
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 13.
Better than the national value: , No different: , Worse:
NotesThe Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 2615, Response Rate: 18% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 64%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 12%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 24%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 65%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 27%
Patients who reported that their room and bathroom were "Always" cleanPercent: 79%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 5%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 16%
Cleanliness - linear mean scoreScore: 91 (scale 1-100)
Cleanliness - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 80%
Nurse communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 4%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 16%
Patients who reported that their doctors "Always" communicated wellPercent: 81%
Doctor communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 4%
Doctor communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 15%
Patients who reported that they "Always" received help as soon as they wantedPercent: 65%
Staff responsiveness - linear mean scoreScore: 84 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 10%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 25%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 66%
Communication about medicines - linear mean scoreScore: 80 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 17%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 17%
Discharge information - linear mean scoreScore: 88 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 12%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 88%
Patients who "Agree" they understood their care when they left the hospitalPercent: 39%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 5%
Care transition - linear mean scoreScore: 83 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 56%
Care transition - star ratingRating: 4 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 31%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 64%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 45%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 6%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 49%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 40%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 56%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 14%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 86%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 76%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 6%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 18%
Patients who reported that their doctors "Always" listened carefully to themPercent: 79%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 5%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 16%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 87%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 10%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 6%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 14%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 80%
Overall hospital rating - linear mean scoreScore: 92 (scale 1-100)
Overall hospital rating - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 78%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 8%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 14%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 76%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 5%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 19%
Patients who reported that their nurses "Always" listened carefully to themPercent: 77%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 4%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 19%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 87%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 11%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 65%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 7%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 28%
Quietness - linear mean scoreScore: 86 (scale 1-100)
Quietness - star ratingRating: 4 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 3%
Patients who reported YES, they would definitely recommend the hospitalPercent: 81%
Recommend hospital - linear mean scoreScore: 92 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 16%
Recommend hospital - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 53%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 27%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 20%
Summary star ratingRating: 4 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 10%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 90%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate4482.1
Death rate for heart attack patientsNo Different Than the National Rate25912.2
Death rate for CABG surgery patientsNo Different Than the National Rate842.3
Death rate for COPD patientsNo Different Than the National Rate3966.7
Death rate for heart failure patientsBetter Than the National Rate6898.8
Death rate for pneumonia patientsBetter Than the National Rate105312.4
Death rate for stroke patientsNo Different Than the National Rate27411.9
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate13401.22
Postoperative Respiratory Failure RateNo Different Than the National Rate11154.01
Serious blood clots after surgeryNo Different Than the National Rate29732.75
Blood stream infection after surgeryNo Different Than the National Rate12953.06
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate6230.87
Accidental cuts and tears from medical treatmentNo Different Than the National Rate19380.82
Pressure soresNo Different Than the National Rate90980.55
Deaths among Patients with Serious Treatable Complications after SurgeryBetter Than the National Rate143113.12
Collapsed lung due to medical treatmentNo Different Than the National Rate104720.23
Broken hip from a fall after surgeryNo Different Than the National Rate95580.10
Serious complicationsNo Different Than the National Value0.75
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate27462.12

Location Information

Street Address 16655 SOUTHWEST FREEWAY
CitySUGAR LAND
StateTX
Zip Code77479

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Memorial Hermann First Colony Hospital 16000 Southwest Fwy, Sugar Land, TX 774792815160911
Memorial Hermann Sugar Land Hospital 17500 W Grand Parkway South, Sugar Land, TX 77479(281) 725-50005

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
St Luke's Sugar Land Hospital 1317 Lake Pointe Parkway, Sugar Land, TX 77478(281) 637-70002
Sugar Land Surgical Hospital LLP 16906 Southwest Freeway, Sugar Land, TX 77478(281) 243-1000

Hospitals in the state of TX

Hospital NameAddressTelephoneOverall Rating
Baylor Scott & White Heart & Vascular Hospital - Dallas 621 North Hall Street, Dallas, TX 75226(214) 820-06005
Hill Country Memorial Hospital Inc 1020 South State Highway 16, Fredericksburg, TX 78624(830) 997-43535
Lavaca Medical Center 1400 North Texana Street, Hallettsville, TX 77964(361) 798-36715
Texas Health Huguley Hospital Fort Worth South 11801 South Freeway, Fort Worth, TX 76115(817) 293-91105
Methodist Hospital for Surgery 17101 Dallas Parkway, Addison, TX 75001(469) 248-39005
Guadalupe Regional Medical Center 1215 E Court St, Seguin, TX 78155(830) 379-24115
Seymour Hospital 200 Stadium Drive, Seymour, TX 76380(940) 889-55725
Texas Health Harris Methodist Hospital Stephenvill 411 N Belknap St, Stephenville, TX 76401(254) 965-15005
Texas Health Presbyterian Hospital Rockwall 3150 Horizon Road, Rockwall, TX 75032(469) 698-10005
Methodist Hospital South 1905 Hwy 97 East, Jourdanton, TX 78026(830) 769-35155
Find all hospitals in the state of TX

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Houston Methodist The Woodlands Hospital 17201 Interstate 45 South, The Woodlands, TX 77385(936) 270-20004
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Houston Methodist Baytown Hospital 4401 Garth Road, Baytown, TX 77521(281) 420-86003
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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.