John Randolph Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #490020. The hospital type is acute care hospitals. The address is 411 West Randolph Road, Hopewell, VA 23860. The overall rating is 3.
| Facility ID | 490020 |
| Facility Name | JOHN RANDOLPH MEDICAL CENTER |
| Address | 411 West Randolph Road Hopewell VA 23860 |
| County | Hopewell City |
| Telephone | (804) 541-1600 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Proprietary |
| Emergency Services | Yes |
| Overall Rating | 3 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 5. Better than the national value: 0, No different: 5, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 6. Better than the national value: 1, No different: 5, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 8. Better than the national value: 0, No different: 8, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 9. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 67% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 22% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 64% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 10% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 26% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 65% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 14% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 82 (scale 1-100) |
| Cleanliness - star rating | Rating: 1 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 80% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 5% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 15% |
| Patients who reported that their doctors "Always" communicated well | Percent: 76% |
| Doctor communication - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 7% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 66% |
| Staff responsiveness - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 10% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 24% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 67% |
| Communication about medicines - linear mean score | Score: 81 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 16% |
| Communication about medicines - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 17% |
| Discharge information - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 13% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 87% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 44% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 7% |
| Care transition - linear mean score | Score: 80 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 49% |
| Care transition - star rating | Rating: 2 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 36% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 6% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 58% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 51% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 8% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 41% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 7% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 46% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 15% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 85% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 70% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 9% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 74% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 8% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 5% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 10% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 10% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 26% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 64% |
| Overall hospital rating - linear mean score | Score: 86 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 80% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 75% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 6% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 19% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 19% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 87% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 10% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 58% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 11% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 31% |
| Quietness - linear mean score | Score: 82 (scale 1-100) |
| Quietness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 7% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 64% |
| Recommend hospital - linear mean score | Score: 85 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 29% |
| Recommend hospital - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 54% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 26% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 20% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 12% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 88% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 104 | 3 | |
| Death rate for heart attack patients | No Different Than the National Rate | 53 | 12.8 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 203 | 8.3 | |
| Death rate for heart failure patients | No Different Than the National Rate | 222 | 11.3 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 197 | 18.6 | |
| Death rate for stroke patients | No Different Than the National Rate | 72 | 12.3 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 89 | 1.33 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 83 | 6.94 | |
| Serious blood clots after surgery | No Different Than the National Rate | 351 | 5.06 | |
| Blood stream infection after surgery | No Different Than the National Rate | 83 | 4.52 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 134 | 0.89 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 465 | 1.14 | |
| Pressure sores | No Different Than the National Rate | 2375 | 0.25 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Number of Cases Too Small | |||
| Collapsed lung due to medical treatment | No Different Than the National Rate | 3035 | 0.23 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 2741 | 0.11 | |
| Serious complications | No Different Than the National Value | 0.97 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 335 | 2.38 |
| Street Address |
411 WEST RANDOLPH ROAD |
| City | HOPEWELL |
| State | VA |
| Zip Code | 23860 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| University of Virginia Medical Center | 1215 Lee Street, Charlottesville, VA 22908 | (434) 924-0000 | 4 |
| Inova Loudoun Hospital | 44045 Riverside Parkway, Leesburg, VA 20176 | (703) 858-6600 | 5 |
| Inova Alexandria Hospital | 4320 Seminary Rd, Alexandria, VA 22304 | (703) 504-3167 | 4 |
| Sentara Williamsburg Regional Medical Center | 100 Sentara Circle, Williamsburg, VA 23185 | (757) 984-8137 | 5 |
| Carilion New River Valley Medical Center | 2900 Lamb Circle, Christiansburg, VA 24073 | (540) 731-2000 | 4 |
| Centra Health - Lynchburg Gen Hospital | 1901 Tate Springs Road, Lynchburg, VA 24501 | (434) 200-4789 | 4 |
| Sentara Leigh Hospital | 830 Kempsville Road, Norfolk, VA 23502 | (757) 261-6700 | 5 |
| Lewisgale Hospital Alleghany | One Arh Lane - Po Box 7, Low Moor, VA 24457 | (540) 862-6011 | 5 |
| Norton Community Hospital | 100 15th Nw Street, Norton, VA 24273 | (276) 679-9600 | 4 |
| Inova Fair Oaks Hospital | 3600 Joseph Siewick Drive, Fairfax, VA 22033 | (703) 391-3600 | 5 |
| Find all hospitals in the state of VA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Ascension St John Sapulpa | 1004 East Bryan, Sapulpa, OK 74066 | (918) 227-8601 | |
| John Muir Medical Center - Concord Campus | 2540 East St, Concord, CA 94520 | (925) 682-8200 | 5 |
| Ascension St John Hospital | 22101 Moross Rd, Detroit, MI 48236 | (313) 343-4000 | 2 |
| Peacehealth St John Medical Center | 1615 Delaware Street, Longview, WA 98632 | (360) 414-2000 | 2 |
| Uh St John Medical Center | 29000 Center Ridge Road, Westlake, OH 44145 | (440) 835-8000 | 4 |
| Dr John C Corrigan Mental Health Center | 49 Hillside Street, Fall River, MA 02720 | (508) 235-7600 | |
| St John's Riverside Hospital | 976 North Broadway, Yonkers, NY 10701 | (914) 964-4444 | 2 |
| Healtheast St John's Hospital | 1575 Beam Avenue, Maplewood, MN 55109 | (651) 232-7000 | 4 |
| John H Stroger Jr Hospital | 1901 W Harrison St, Chicago, IL 60612 | (312) 864-6000 | 2 |
| John Muir Behavioral Health Center | 2740 Grant Street, Concord, CA 94520 | (925) 674-4101 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.