CJW MEDICAL CENTER

Address: 7101 Jahnke Road, Richmond, VA 23225
Telephone: (804) 483-0000

CJW MEDICAL CENTER is a hospital registered with U.S Centers for Medicare & Medicaid Services. The overal rating of the hospital by Medicare is 3.

Entity Overview

CJW MEDICAL CENTER is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #490112. The hospital type is acute care hospitals. The address is 7101 Jahnke Road, Richmond, VA 23225. The overall rating is 3.

Facility ID 490112
Facility Name CJW MEDICAL CENTER
Address 7101 Jahnke Road
Richmond
VA 23225
County Richmond City
Telephone (804) 483-0000
Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Emergency Services Yes
Overall Rating 3

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 0, No different: 6, Worse: 1
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: 2, No different: 6, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 11.
Better than the national value: 0, No different: 10, Worse: 1
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 12.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 2194, Response Rate: 19% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 62%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 13%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 25%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 59%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 13%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 28%
Patients who reported that their room and bathroom were "Always" cleanPercent: 64%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 13%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 23%
Cleanliness - linear mean scoreScore: 83 (scale 1-100)
Cleanliness - star ratingRating: 2 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 79%
Nurse communication - linear mean scoreScore: 91 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 5%
Nurse communication - star ratingRating: 3 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 16%
Patients who reported that their doctors "Always" communicated wellPercent: 77%
Doctor communication - linear mean scoreScore: 90 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 6%
Doctor communication - star ratingRating: 2 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 17%
Patients who reported that they "Always" received help as soon as they wantedPercent: 61%
Staff responsiveness - linear mean scoreScore: 82 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 13%
Staff responsiveness - star ratingRating: 2 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 26%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 63%
Communication about medicines - linear mean scoreScore: 77 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 20%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 17%
Discharge information - linear mean scoreScore: 86 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 14%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 86%
Patients who "Agree" they understood their care when they left the hospitalPercent: 44%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 6%
Care transition - linear mean scoreScore: 81 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 50%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 38%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 57%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 50%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 43%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 45%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 50%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 16%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate14562.6
Death rate for heart attack patientsNo Different Than the National Rate56813.2
Death rate for CABG surgery patientsNo Different Than the National Rate1922.6
Death rate for COPD patientsNo Different Than the National Rate5408.8
Death rate for heart failure patientsNo Different Than the National Rate126012.3
Death rate for pneumonia patientsWorse Than the National Rate86518.8
Death rate for stroke patientsNo Different Than the National Rate69315.5
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate37052.06
Postoperative Respiratory Failure RateNo Different Than the National Rate29627.23
Serious blood clots after surgeryNo Different Than the National Rate63894.18
Blood stream infection after surgeryNo Different Than the National Rate35956.22
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate13770.90
Accidental cuts and tears from medical treatmentNo Different Than the National Rate37131.08
Pressure soresBetter Than the National Rate168920.10
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate246161.75
Collapsed lung due to medical treatmentNo Different Than the National Rate213350.19
Broken hip from a fall after surgeryNo Different Than the National Rate185050.09
Serious complicationsNo Different Than the National Value1.01
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate60002.13

Location Information

Street Address 7101 JAHNKE ROAD
City RICHMOND
State VA
Zip Code 23225

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Children's Hospital of Richmond2924 Brook Road, Richmond, VA 23220(804) 228-5966
Bon Secours St Marys Hospital5801 Bremo Rd, Richmond, VA 23226(804) 285-20114
Oakbend Medical Center1705 Jackson St, Richmond, TX 77469(281) 341-30004
Richmond State Hospital498 Nw 18th St, Richmond, IN 47374(765) 966-0511
Ray County Memorial Hospital904 Wollard Boulevard, Richmond, MO 64085(816) 470-54324
Medical College of Virginia HospitalsBox 980510 1250 East Marshall Street, Richmond, VA 23298(804) 828-09384
Baptist Health Richmond801 Eastern Bypass, Richmond, KY 40475(859) 625-31143
Westpark Springs LLC6902 S Peek Road, Richmond, TX 77407(832) 535-2770
Reid Hospital & Health Care Services1100 Reid Pkwy, Richmond, IN 47374(765) 983-30002
Bon Secours Richmond Community Hospital1500 N. 28th Street, Richmond, VA 23223(804) 225-1701
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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.

Data Provider U.S Centers for Medicare & Medicaid Services
Jurisdiction United States