Providence St Mary Medical Center

(509) 525-5890 · 401 W Poplar St
Walla Walla
WA 99362

Overview

Providence St Mary Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #500002. The hospital type is acute care hospitals. The address is 401 W Poplar St
Walla Walla
WA 99362. The overall rating is 5.

Facility ID 500002
Facility Name PROVIDENCE ST MARY MEDICAL CENTER
Address 401 W Poplar St
Walla Walla
WA 99362
County Walla Walla
Telephone (509) 525-5890
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 6.
Better than the national value: 0, No different: 6, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 6.
Better than the national value: 2, No different: 4, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 10.
Better than the national value: 2, No different: 7, Worse: 1
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 13.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 1116, Response Rate: 28% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 66%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 26%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 61%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 7%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 32%
Patients who reported that their room and bathroom were "Always" cleanPercent: 79%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 5%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 16%
Cleanliness - linear mean scoreScore: 91 (scale 1-100)
Cleanliness - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 82%
Nurse communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 2%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 16%
Patients who reported that their doctors "Always" communicated wellPercent: 83%
Doctor communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 3%
Doctor communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 14%
Patients who reported that they "Always" received help as soon as they wantedPercent: 64%
Staff responsiveness - linear mean scoreScore: 85 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 8%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 28%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 65%
Communication about medicines - linear mean scoreScore: 80 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 17%
Communication about medicines - star ratingRating: 3 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 18%
Discharge information - linear mean scoreScore: 89 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 11%
Discharge information - star ratingRating: 4 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 89%
Patients who "Agree" they understood their care when they left the hospitalPercent: 45%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 4%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 51%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 37%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 4%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 59%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 51%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 4%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 45%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 47%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 49%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 12%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 88%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 78%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 4%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 18%
Patients who reported that their doctors "Always" listened carefully to themPercent: 83%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 4%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 13%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 90%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 8%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 6%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 23%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 71%
Overall hospital rating - linear mean scoreScore: 89 (scale 1-100)
Overall hospital rating - star ratingRating: 3 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 78%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 8%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 14%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 78%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 3%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 19%
Patients who reported that their nurses "Always" listened carefully to themPercent: 78%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 3%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 19%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 90%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 1%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 9%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 55%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 10%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 35%
Quietness - linear mean scoreScore: 81 (scale 1-100)
Quietness - star ratingRating: 3 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 2%
Patients who reported YES, they would definitely recommend the hospitalPercent: 75%
Recommend hospital - linear mean scoreScore: 91 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 23%
Recommend hospital - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 51%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 26%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 23%
Summary star ratingRating: 4 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 10%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 90%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patientsNo Different Than the National Rate5282.2
Death rate for heart attack patientsNo Different Than the National Rate21612.4
Death rate for CABG surgery patients
Death rate for COPD patientsNo Different Than the National Rate1618.5
Death rate for heart failure patientsNo Different Than the National Rate33212.9
Death rate for pneumonia patientsNo Different Than the National Rate43416.7
Death rate for stroke patientsNo Different Than the National Rate22713
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate12671.17
Postoperative Respiratory Failure RateNo Different Than the National Rate12032.85
Serious blood clots after surgeryNo Different Than the National Rate19112.42
Blood stream infection after surgeryNo Different Than the National Rate12353.24
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate4980.87
Accidental cuts and tears from medical treatmentNo Different Than the National Rate11140.95
Pressure soresNo Different Than the National Rate41330.15
Deaths among Patients with Serious Treatable Complications after SurgeryNo Different Than the National Rate45168.60
Collapsed lung due to medical treatmentNo Different Than the National Rate58100.32
Broken hip from a fall after surgeryNo Different Than the National Rate49990.10
Serious complicationsBetter Than the National Value0.62
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate18442.46

Location Information

Street Address 401 W POPLAR ST
City WALLA WALLA
State WA
Zip Code 99362

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Walla Walla General Hospital 1025 S Second Ave, Walla Walla, WA 9936250952504803

Hospitals in the state of WA

Hospital NameAddressTelephoneOverall Rating
Evergreenhealth Medical Center 12040 Ne 128th Street, Kirkland, WA 98034(425) 899-10005
Samaritan Hospital 801 East Wheeler Road, Moses Lake, WA 98837(509) 765-56064
Overlake Hospital Medical Center 1035-116th Ave Ne, Bellevue, WA 98004(425) 688-50004
Swedish Issaquah 751 Ne Blakely Dr, Issaquah, WA 98029(425) 313-40004
St Joseph Hospital 2901 Squalicum Parkway, Bellingham, WA 98225(360) 734-54004
Olympic Medical Center 939 Caroline St, Port Angeles, WA 98362(360) 417-70004
Island Hospital 1211 24th Street, Anacortes, WA 98221(360) 299-13004
Deaconess Medical Center W 800 Fifth Avenue, Spokane, WA 99204(509) 473-58004
Kadlec Regional Medical Center 888 Swift Blvd, Richland, WA 99352(509) 946-46114
Legacy Salmon Creek Medical Center 2211 Ne 139th Street, Vancouver, WA 98686(360) 487-10005
Find all hospitals in the state of WA

Similar Entities

Hospitals with similar names

Hospital NameAddressTelephoneOverall Rating
St Mary Medical Center Inc 1500 S Lake Park Ave, Hobart, IN 46342(219) 947-61964
Providence Valdez Medical Center Po Box 550, Valdez, AK 99686(907) 835-2249
Providence Portland Medical Center 4805 Ne Glisan Street, Portland, OR 97213(503) 215-11115
Providence Willamette Falls Medical Center 1500 Division Street, Oregon City, OR 97045(503) 656-16313
Providence St Joseph Medical Center 6 13th Ave E, Polson, MT 59860(406) 883-5377
Providence Little Company of Mary Med Ctr Torrance 4101 Torrance Blvd, Torrance, CA 90503(310) 540-76763
Providence Little Co of Mary Med Ctr San Pedro 1300 W 7th St, San Pedro, CA 90732(310) 832-33113
Providence Regional Medical Center Everett 1321 Colby Avenue, Everett, WA 98201(425) 261-20003
Providence-Cedars Sinai Tarzana Medical Center 18321 Clark Street, Tarzana, CA 91356(818) 881-08004
Providence Medical Center 1200 Providence Rd, Wayne, NE 68787(402) 375-3800

Improve Information

Do you have more infomration about Providence St Mary Medical Center? Please fill in the following form.

Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.