Virginia Mason Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services.
The facility number is #500005.
The hospital type is acute care hospitals.
The address is 925 Seneca St
Seattle
WA 98101.
The overall rating is 5.
| Facility ID | 500005 |
| Facility Name | VIRGINIA MASON MEDICAL CENTER |
| Address |
925 Seneca St Seattle WA 98101 |
| County | King |
| Telephone | (206) 223-6600 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure |
Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Safety of Care Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 5, No different: 3, Worse: 0 |
| Readmission Measure |
Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 1, No different: 10, Worse: 0 |
| Patient Experience Measure |
Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure |
Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
| Notes |
The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 72% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 20% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 69% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 4% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 27% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 72% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 8% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 20% |
| Cleanliness - linear mean score | Score: 87 (scale 1-100) |
| Cleanliness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 85% |
| Nurse communication - linear mean score | Score: 94 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 2% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 13% |
| Patients who reported that their doctors "Always" communicated well | Percent: 86% |
| Doctor communication - linear mean score | Score: 94 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 3% |
| Doctor communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 11% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 70% |
| Staff responsiveness - linear mean score | Score: 88 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 6% |
| Staff responsiveness - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 24% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 65% |
| Communication about medicines - linear mean score | Score: 81 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 14% |
| Communication about medicines - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 21% |
| Discharge information - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 9% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 91% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 38% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 3% |
| Care transition - linear mean score | Score: 85 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 59% |
| Care transition - star rating | Rating: 4 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 30% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 4% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 66% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 45% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 3% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 52% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 39% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 3% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 58% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 11% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 89% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 81% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 16% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 85% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 3% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 12% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 92% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 6% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 4% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 14% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 82% |
| Overall hospital rating - linear mean score | Score: 93 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 81% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 13% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 79% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 18% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 84% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 2% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 14% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 93% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 1% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 6% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 49% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 12% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 39% |
| Quietness - linear mean score | Score: 79 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 2% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 85% |
| Recommend hospital - linear mean score | Score: 94 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 13% |
| Recommend hospital - star rating | Rating: 5 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 50% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 23% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 27% |
| Summary star rating | Rating: 4 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 7% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 93% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 979 | 1.9 | |
| Death rate for heart attack patients | No Different Than the National Rate | 226 | 11.4 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 215 | 2.5 | |
| Death rate for COPD patients | No Different Than the National Rate | 107 | 8.2 | |
| Death rate for heart failure patients | Better Than the National Rate | 394 | 8.5 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 452 | 15.5 | |
| Death rate for stroke patients | No Different Than the National Rate | 259 | 14.5 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 3308 | 1.01 | |
| Postoperative Respiratory Failure Rate | Better Than the National Rate | 2431 | 1.95 | |
| Serious blood clots after surgery | No Different Than the National Rate | 5056 | 3.38 | |
| Blood stream infection after surgery | No Different Than the National Rate | 3285 | 5.19 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 1403 | 0.76 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 3526 | 1.57 | |
| Pressure sores | No Different Than the National Rate | 7764 | 0.63 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 223 | 154.10 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 9988 | 0.19 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 9285 | 0.12 | |
| Serious complications | No Different Than the National Value | 0.86 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 4721 | 2.51 |
| Street Address |
925 SENECA ST |
| City | SEATTLE |
| State | WA |
| Zip Code | 98101 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Seattle Children's Hospital | 4800 Sand Point Way Ne, Po Box C-5371, Seattle, WA 98105 | (206) 987-2000 | |
| University of Washington Medical Ctr | 1959 Ne Pacific St Box 356151, Seattle, WA 98195 | (206) 598-3300 | 4 |
| Harborview Medical Center | 325 9th Avenue, Seattle, WA 98104 | (206) 744-9535 | 2 |
| Navos - Inpatient Services | 2600 Southwest Holden, Seattle, WA 98126 | (206) 933-7299 | |
| Swedish Medical Center | 747 Broadway, Seattle, WA 98122 | (206) 386-6000 | 4 |
| Swedish Medical Center / Cherry Hill | 500 17th Avenue, Seattle, WA 98122 | (206) 320-2000 | 5 |
| Kaiser Permanente Central Hospital | 201 - 16th Avenue East, Seattle, WA 98112 | (206) 326-4941 | |
| Uw Medicine/Northwest Hospital | 1550 North 115th Street, Seattle, WA 98133 | (206) 364-0550 | 4 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Olympic Medical Center | 939 Caroline St, Port Angeles, WA 98362 | (360) 417-7000 | 4 |
| Samaritan Hospital | 801 East Wheeler Road, Moses Lake, WA 98837 | (509) 765-5606 | 4 |
| Deaconess Medical Center | W 800 Fifth Avenue, Spokane, WA 99204 | (509) 473-5800 | 4 |
| Legacy Salmon Creek Medical Center | 2211 Ne 139th Street, Vancouver, WA 98686 | (360) 487-1000 | 5 |
| St Anthony Hospital | 11567 Canterwood Boulevard Nw, Gig Harbor, WA 98332 | (253) 530-2050 | 4 |
| Valley Medical Center | 400 S 43rd St, Renton, WA 98055 | (425) 228-3440 | 4 |
| Jefferson Healthcare | 834 Sheridan Street, Port Townsend, WA 98368 | (360) 385-2200 | 4 |
| Providence St Joseph Hospital | 500 East Webster, Chewelah, WA 99109 | (509) 935-8211 | 5 |
| Lourdes Medical Center | 520 N Fourth Avenue, Pasco, WA 99301 | (509) 546-2278 | 5 |
| Island Hospital | 1211 24th Street, Anacortes, WA 98221 | (360) 299-1300 | 4 |
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| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Medical College of Virginia Hospitals | Box 980510 1250 East Marshall Street, Richmond, VA 23298 | (804) 828-0938 | 4 |
| Sentara Virginia Beach General Hospital | 1060 First Colonial Road, Virginia Beach, VA 23454 | (757) 395-8000 | 3 |
| Cjw Medical Center | 7101 Jahnke Road, Richmond, VA 23225 | (804) 483-0000 | 3 |
| Southern Virginia Regional Medical Center | 727 North Main Street, Emporia, VA 23847 | (434) 348-4400 | 2 |
| West Virginia University Hospitals | Medical Center Drive, Morgantown, WV 26506 | (304) 598-4000 | 2 |
| Au Medical Center | 1120 15th Street, Augusta, GA 30912 | (706) 721-6569 | 1 |
| Mason General Hospital & Family of Clinics | 901 Mt View Drive, Shelton, WA 98584 | (360) 426-1611 | 2 |
| Southern Virginia Mental Health Institute | 382 Taylor Drive, Danville, VA 24541 | (434) 799-6220 | |
| Southwestern Virginia Mental Health Institute | 340 Bagley Circle, Marion, VA 24354 | (276) 783-1200 | |
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