Providence Regional Medical Center Everett is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #500014. The hospital type is acute care hospitals. The address is 1321 Colby Avenue, Everett, WA 98201. The overall rating is 3.
| Facility ID | 500014 |
| Facility Name | PROVIDENCE REGIONAL MEDICAL CENTER EVERETT |
| Address | 1321 Colby Avenue Everett WA 98201 |
| County | Snohomish |
| Telephone | (425) 261-2000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Church |
| Emergency Services | Yes |
| Overall Rating | 3 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 3, Worse: 4 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: 3, No different: 5, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 0, No different: 10, Worse: 1 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 13. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 64% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 9% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 27% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 61% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 31% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 69% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 22% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 79% |
| Nurse communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 18% |
| Patients who reported that their doctors "Always" communicated well | Percent: 79% |
| Doctor communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 62% |
| Staff responsiveness - linear mean score | Score: 84 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 8% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 30% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 63% |
| Communication about medicines - linear mean score | Score: 80 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 17% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 20% |
| Discharge information - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 11% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 89% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 41% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
| Care transition - linear mean score | Score: 82 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 54% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 35% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 6% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 59% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 45% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 6% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 49% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 43% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 52% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 11% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 89% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 78% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 17% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 7% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 21% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 72% |
| Overall hospital rating - linear mean score | Score: 89 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 76% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 9% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 15% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 76% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 20% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 75% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 3% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 22% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 51% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 13% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 36% |
| Quietness - linear mean score | Score: 78 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 4% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 73% |
| Recommend hospital - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 23% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 50% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 26% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 24% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 10% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 90% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 548 | 2.5 | |
| Death rate for heart attack patients | No Different Than the National Rate | 413 | 13.5 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 153 | 2.2 | |
| Death rate for COPD patients | Worse Than the National Rate | 463 | 11.5 | |
| Death rate for heart failure patients | Worse Than the National Rate | 692 | 14 | |
| Death rate for pneumonia patients | Worse Than the National Rate | 701 | 18.7 | |
| Death rate for stroke patients | No Different Than the National Rate | 469 | 13.3 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1677 | 1.36 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 1184 | 7.17 | |
| Serious blood clots after surgery | No Different Than the National Rate | 3472 | 3.95 | |
| Blood stream infection after surgery | No Different Than the National Rate | 1622 | 5.03 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 723 | 0.95 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1998 | 1.72 | |
| Pressure sores | No Different Than the National Rate | 9712 | 0.62 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Worse Than the National Rate | 167 | 204.13 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 12780 | 0.26 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 10597 | 0.11 | |
| Serious complications | No Different Than the National Value | 1.06 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 3262 | 1.88 |
| Street Address |
1321 COLBY AVENUE |
| City | EVERETT |
| State | WA |
| Zip Code | 98201 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Upmc Bedford Memorial | 10455 Lincoln Highway, Everett, PA 15537 | (814) 623-6161 | 2 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Swedish Medical Center / Cherry Hill | 500 17th Avenue, Seattle, WA 98122 | (206) 320-2000 | 5 |
| St Joseph Hospital | 2901 Squalicum Parkway, Bellingham, WA 98225 | (360) 734-5400 | 4 |
| Central Washington Hospital | 1201 South Miller Street, Wenatchee, WA 98807 | (509) 662-1511 | 4 |
| Samaritan Hospital | 801 East Wheeler Road, Moses Lake, WA 98837 | (509) 765-5606 | 4 |
| Providence St Joseph Hospital | 500 East Webster, Chewelah, WA 99109 | (509) 935-8211 | 5 |
| Kadlec Regional Medical Center | 888 Swift Blvd, Richland, WA 99352 | (509) 946-4611 | 4 |
| Providence St Mary Medical Center | 401 W Poplar St, Walla Walla, WA 99362 | (509) 525-5890 | 5 |
| Valley Medical Center | 400 S 43rd St, Renton, WA 98055 | (425) 228-3440 | 4 |
| Legacy Salmon Creek Medical Center | 2211 Ne 139th Street, Vancouver, WA 98686 | (360) 487-1000 | 5 |
| Lourdes Medical Center | 520 N Fourth Avenue, Pasco, WA 99301 | (509) 546-2278 | 5 |
| Find all hospitals in the state of WA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Providence Willamette Falls Medical Center | 1500 Division Street, Oregon City, OR 97045 | (503) 656-1631 | 3 |
| Providence St Vincent Medical Center | 9205 Sw Barnes Road, Portland, OR 97225 | (503) 216-1234 | 4 |
| Providence Hospital | 6801 Airport Boulevard, Mobile, AL 36608 | (251) 633-1000 | 4 |
| Providence Alaska Medical Center | 3200 Providence Drive, Anchorage, AK 99519 | (907) 562-2211 | 2 |
| Providence Newberg Medical Center | 1001 Providence Drive, Newberg, OR 97132 | (503) 537-1555 | 5 |
| Providence St Mary Medical Center | 401 W Poplar St, Walla Walla, WA 99362 | (509) 525-5890 | 5 |
| Providence Kodiak Island Medical Ctr | 1915 East Rezanof Drive, Kodiak, AK 99615 | (907) 486-3281 | |
| Providence Medical Center | 1200 Providence Rd, Wayne, NE 68787 | (402) 375-3800 | |
| Providence Medford Medical Center | 1111 Crater Lake Avenue, Medford, OR 97504 | (541) 732-5000 | 3 |
| Providence-Cedars Sinai Tarzana Medical Center | 18321 Clark Street, Tarzana, CA 91356 | (818) 881-0800 | 4 |
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