Central Washington Hospital is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #500016. The hospital type is acute care hospitals. The address is 1201 South Miller Street, Wenatchee, WA 98807. The overall rating is 4.
Facility ID | 500016 |
Facility Name | CENTRAL WASHINGTON HOSPITAL |
Address | 1201 South Miller Street Wenatchee WA 98807 |
County | Chelan |
Telephone | (509) 662-1511 |
Hospital Type | Acute Care Hospitals |
Hospital Ownership | Voluntary non-profit - Private |
Emergency Services | Yes |
Overall Rating | 4 |
Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 5, Worse: 2 |
Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 0, No different: 7, Worse: 0 |
Readmission Measure | Total measures in the group: 11. Facility reported measures count: 10. Better than the national value: 1, No different: 9, Worse: 0 |
Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 9. Better than the national value: , No different: , Worse: |
Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
Question | Responses |
---|---|
Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 73% |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 7% |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 20% |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 62% |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 6% |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 32% |
Patients who reported that their room and bathroom were "Always" clean | Percent: 79% |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 6% |
Patients who reported that their room and bathroom were "Usually" clean | Percent: 15% |
Cleanliness - linear mean score | Score: 90 (scale 1-100) |
Cleanliness - star rating | Rating: 3 (scale 1-5) |
Patients who reported that their nurses "Always" communicated well | Percent: 81% |
Nurse communication - linear mean score | Score: 92 (scale 1-100) |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
Nurse communication - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their nurses "Usually" communicated well | Percent: 16% |
Patients who reported that their doctors "Always" communicated well | Percent: 83% |
Doctor communication - linear mean score | Score: 93 (scale 1-100) |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
Doctor communication - star rating | Rating: 4 (scale 1-5) |
Patients who reported that their doctors "Usually" communicated well | Percent: 13% |
Patients who reported that they "Always" received help as soon as they wanted | Percent: 67% |
Staff responsiveness - linear mean score | Score: 87 (scale 1-100) |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 6% |
Staff responsiveness - star rating | Rating: 4 (scale 1-5) |
Patients who reported that they "Usually" received help as soon as they wanted | Percent: 27% |
Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 66% |
Communication about medicines - linear mean score | Score: 81 (scale 1-100) |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 15% |
Communication about medicines - star rating | Rating: 4 (scale 1-5) |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
Discharge information - linear mean score | Score: 90 (scale 1-100) |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 10% |
Discharge information - star rating | Rating: 4 (scale 1-5) |
Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 90% |
Patients who "Agree" they understood their care when they left the hospital | Percent: 40% |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
Care transition - linear mean score | Score: 83 (scale 1-100) |
Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 55% |
Care transition - star rating | Rating: 4 (scale 1-5) |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 32% |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 63% |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 46% |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 5% |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 49% |
Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 42% |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 53% |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 11% |
Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 89% |
Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 78% |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 17% |
Patients who reported that their doctors "Always" listened carefully to them | Percent: 81% |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 4% |
Patients who reported that their doctors "Usually" listened carefully to them | Percent: 15% |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 89% |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 4% |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 19% |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 77% |
Overall hospital rating - linear mean score | Score: 91 (scale 1-100) |
Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 80% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 6% |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 14% |
Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 77% |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 20% |
Patients who reported that their nurses "Always" listened carefully to them | Percent: 77% |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
Patients who reported that their nurses "Usually" listened carefully to them | Percent: 19% |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 89% |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 9% |
Patients who reported that the area around their room was "Always" quiet at night | Percent: 57% |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 8% |
Patients who reported that the area around their room was "Usually" quiet at night | Percent: 35% |
Quietness - linear mean score | Score: 82 (scale 1-100) |
Quietness - star rating | Rating: 3 (scale 1-5) |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 2% |
Patients who reported YES, they would definitely recommend the hospital | Percent: 81% |
Recommend hospital - linear mean score | Score: 93 (scale 1-100) |
Patients who reported YES, they would probably recommend the hospital | Percent: 17% |
Recommend hospital - star rating | Rating: 4 (scale 1-5) |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 52% |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 25% |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 23% |
Summary star rating | Rating: 4 (scale 1-5) |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 9% |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 91% |
Measure Name | Compared to National | Denominator | Score | |
---|---|---|---|---|
Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 870 | 2.4 | |
Death rate for heart attack patients | No Different Than the National Rate | 461 | 11.9 | |
Death rate for CABG surgery patients | No Different Than the National Rate | 122 | 2.7 | |
Death rate for COPD patients | No Different Than the National Rate | 231 | 9.4 | |
Death rate for heart failure patients | Worse Than the National Rate | 500 | 15.5 | |
Death rate for pneumonia patients | Worse Than the National Rate | 591 | 18 | |
Death rate for stroke patients | No Different Than the National Rate | 299 | 15.6 | |
Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1689 | 0.94 | |
Postoperative Respiratory Failure Rate | No Different Than the National Rate | 1447 | 3.87 | |
Serious blood clots after surgery | No Different Than the National Rate | 3075 | 3.55 | |
Blood stream infection after surgery | No Different Than the National Rate | 1694 | 3.44 | |
A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 819 | 0.96 | |
Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1669 | 1.39 | |
Pressure sores | No Different Than the National Rate | 6568 | 1.05 | |
Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 125 | 168.22 | |
Collapsed lung due to medical treatment | No Different Than the National Rate | 8928 | 0.17 | |
Broken hip from a fall after surgery | No Different Than the National Rate | 7893 | 0.10 | |
Serious complications | No Different Than the National Value | 0.96 | ||
Perioperative Hemorrhage or Hematoma Rate | Worse Than the National Rate | 2930 | 3.80 |
Street Address |
1201 SOUTH MILLER STREET |
City | WENATCHEE |
State | WA |
Zip Code | 98807 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Confluence Health- Wenatchee Valley Hosp & Clinics | 820 North Chelan Avenue, Wenatchee, WA 98801 | (509) 663-8711 |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Uw Medicine/Northwest Hospital | 1550 North 115th Street, Seattle, WA 98133 | (206) 364-0550 | 4 |
Olympic Medical Center | 939 Caroline St, Port Angeles, WA 98362 | (360) 417-7000 | 4 |
St Joseph Hospital | 2901 Squalicum Parkway, Bellingham, WA 98225 | (360) 734-5400 | 4 |
Providence St Joseph Hospital | 500 East Webster, Chewelah, WA 99109 | (509) 935-8211 | 5 |
Lourdes Medical Center | 520 N Fourth Avenue, Pasco, WA 99301 | (509) 546-2278 | 5 |
Island Hospital | 1211 24th Street, Anacortes, WA 98221 | (360) 299-1300 | 4 |
Evergreenhealth Medical Center | 12040 Ne 128th Street, Kirkland, WA 98034 | (425) 899-1000 | 5 |
Tacoma General Allenmore Hospital | 315 S Mlk Jr Way, Tacoma, WA 98415 | (253) 459-6127 | 4 |
University of Washington Medical Ctr | 1959 Ne Pacific St Box 356151, Seattle, WA 98195 | (206) 598-3300 | 4 |
Swedish Medical Center / Cherry Hill | 500 17th Avenue, Seattle, WA 98122 | (206) 320-2000 | 5 |
Find all hospitals in the state of WA |
Hospital Name | Address | Telephone | Overall Rating |
---|---|---|---|
Washington County Hospital | 705 S Grand Ave, Nashville, IL 62263 | (618) 327-8236 | |
Mercy Hospital Washington | 901 East 5th Street, Washington, MO 63090 | (636) 239-8000 | 4 |
Washington County Hospital | 14600 St. Stephens Avenue, Chatom, AL 36518 | (251) 847-2223 | |
Washington County Memorial Hospital | 300 Health Way, Potosi, MO 63664 | (573) 438-5451 | 3 |
Washington County Regional Medical Center | 610 Sparta Road, Sandersville, GA 31082 | (478) 240-2100 | |
Washington County Hospital | 304 E 3rd Street, Washington, KS 66968 | (785) 325-2211 | |
Mount Washington Pediatric Hospital | 1708 West Rogers Avenue, Baltimore, MD 21209 | (410) 578-5050 | |
George Washington Univ Hospital | 900 23rd St Nw, Washington, DC 20037 | (202) 716-4605 | 1 |
Washington County Hospital and Clinics | 400 East Polk Street, Washington, IA 52353 | (319) 653-5481 | 3 |
University of Washington Medical Ctr | 1959 Ne Pacific St Box 356151, Seattle, WA 98195 | (206) 598-3300 | 4 |
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