Swedish Medical Center / Cherry Hill

(206) 320-2000 · 500 17th Avenue
Seattle
WA 98122

Overview

Swedish Medical Center / Cherry Hill is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #500025. The hospital type is acute care hospitals. The address is 500 17th Avenue
Seattle
WA 98122. The overall rating is 5.

Facility ID 500025
Facility Name SWEDISH MEDICAL CENTER / CHERRY HILL
Address 500 17th Avenue
Seattle
WA 98122
County King
Telephone (206) 320-2000
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Emergency Services Yes
Overall Rating 5

Overall Quality Star Rating Measures

Mortality Measure Total measures in the group: 7. Facility reported measures count: 7.
Better than the national value: 1, No different: 6, Worse: 0
Safety of Care Measure Total measures in the group: 8. Facility reported measures count: 5.
Better than the national value: 1, No different: 4, Worse: 0
Readmission Measure Total measures in the group: 11. Facility reported measures count: 7.
Better than the national value: 1, No different: 6, Worse: 0
Patient Experience Measure Total measures in the group: 8. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Timly Effectiveness Measure Total measures in the group: 14. Facility reported measures count: 8.
Better than the national value: , No different: , Worse:
Notes The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care
After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups.

HCAHPS Patient Survey Ratings Hospital Consumer Assessment of Healthcare Providers and Systems
Completed Surveys: 692, Response Rate: 29% (2019-01-01~2019-12-31)

QuestionResponses
Patients who reported that they "Always" received bathroom help as soon as they wantedPercent: 63%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wantedPercent: 9%
Patients who reported that they "Usually" received bathroom help as soon as they wantedPercent: 28%
Patients who reported that they "Always" received help after using the call button as soon as they wantedPercent: 56%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wantedPercent: 8%
Patients who reported that they "Usually" received help after using the call button as soon as they wantedPercent: 36%
Patients who reported that their room and bathroom were "Always" cleanPercent: 70%
Patients who reported that their room and bathroom were "Sometimes" or "Never" cleanPercent: 9%
Patients who reported that their room and bathroom were "Usually" cleanPercent: 21%
Cleanliness - linear mean scoreScore: 86 (scale 1-100)
Cleanliness - star ratingRating: 2 (scale 1-5)
Patients who reported that their nurses "Always" communicated wellPercent: 79%
Nurse communication - linear mean scoreScore: 92 (scale 1-100)
Patients who reported that their nurses "Sometimes" or "Never" communicated wellPercent: 3%
Nurse communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their nurses "Usually" communicated wellPercent: 18%
Patients who reported that their doctors "Always" communicated wellPercent: 82%
Doctor communication - linear mean scoreScore: 93 (scale 1-100)
Patients who reported that their doctors "Sometimes" or "Never" communicated wellPercent: 4%
Doctor communication - star ratingRating: 4 (scale 1-5)
Patients who reported that their doctors "Usually" communicated wellPercent: 14%
Patients who reported that they "Always" received help as soon as they wantedPercent: 60%
Staff responsiveness - linear mean scoreScore: 83 (scale 1-100)
Patients who reported that they "Sometimes" or "Never" received help as soon as they wantedPercent: 8%
Staff responsiveness - star ratingRating: 3 (scale 1-5)
Patients who reported that they "Usually" received help as soon as they wantedPercent: 32%
Patients who reported that staff "Always" explained about medicines before giving it to themPercent: 60%
Communication about medicines - linear mean scoreScore: 76 (scale 1-100)
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to themPercent: 20%
Communication about medicines - star ratingRating: 2 (scale 1-5)
Patients who reported that staff "Usually" explained about medicines before giving it to themPercent: 20%
Discharge information - linear mean scoreScore: 86 (scale 1-100)
Patients who reported that NO, they were not given information about what to do during their recovery at homePercent: 14%
Discharge information - star ratingRating: 3 (scale 1-5)
Patients who reported that YES, they were given information about what to do during their recovery at homePercent: 86%
Patients who "Agree" they understood their care when they left the hospitalPercent: 43%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospitalPercent: 5%
Care transition - linear mean scoreScore: 82 (scale 1-100)
Patients who "Strongly Agree" they understood their care when they left the hospitalPercent: 52%
Care transition - star ratingRating: 3 (scale 1-5)
Patients who "Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 36%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospitalPercent: 5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospitalPercent: 59%
Patients who "Agree" that the staff took my preferences into account when determining my health care needsPercent: 48%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needsPercent: 5%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needsPercent: 47%
Patients who "Agree" that they understood their responsiblities in managing their healthPercent: 46%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their healthPercent: 4%
Patients who "Strongly Agree" that they understood their responsiblities in managing their healthPercent: 50%
Patients who reported that NO, they did not discuss whether they would need help after dischargePercent: 16%
Patients who reported that YES, they did discuss whether they would need help after dischargePercent: 84%
Patients who reported that their doctors "Always" explained things in a way they could understandPercent: 78%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understandPercent: 4%
Patients who reported that their doctors "Usually" explained things in a way they could understandPercent: 18%
Patients who reported that their doctors "Always" listened carefully to themPercent: 81%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to themPercent: 4%
Patients who reported that their doctors "Usually" listened carefully to themPercent: 15%
Patients who reported that their doctors "Always" treated them with courtesy and respectPercent: 88%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respectPercent: 3%
Patients who reported that their doctors "Usually" treated them with courtesy and respectPercent: 9%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)Percent: 5%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)Percent: 18%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)Percent: 77%
Overall hospital rating - linear mean scoreScore: 90 (scale 1-100)
Overall hospital rating - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was forPercent: 77%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was forPercent: 8%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.Percent: 15%
Patients who reported that their nurses "Always" explained things in a way they could understandPercent: 74%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understandPercent: 3%
Patients who reported that their nurses "Usually" explained things in a way they could understandPercent: 23%
Patients who reported that their nurses "Always" listened carefully to themPercent: 75%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to themPercent: 3%
Patients who reported that their nurses "Usually" listened carefully to themPercent: 22%
Patients who reported that their nurses "Always" treated them with courtesy and respectPercent: 87%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respectPercent: 2%
Patients who reported that their nurses "Usually" treated them with courtesy and respectPercent: 11%
Patients who reported that the area around their room was "Always" quiet at nightPercent: 42%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at nightPercent: 14%
Patients who reported that the area around their room was "Usually" quiet at nightPercent: 44%
Quietness - linear mean scoreScore: 75 (scale 1-100)
Quietness - star ratingRating: 1 (scale 1-5)
Patients who reported NO, they would probably not or definitely not recommend the hospitalPercent: 3%
Patients who reported YES, they would definitely recommend the hospitalPercent: 79%
Recommend hospital - linear mean scoreScore: 92 (scale 1-100)
Patients who reported YES, they would probably recommend the hospitalPercent: 18%
Recommend hospital - star ratingRating: 4 (scale 1-5)
Patients who reported that when receiving new medication the staff "Always" discussed possible side effectsPercent: 42%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effectsPercent: 32%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effectsPercent: 26%
Summary star ratingRating: 3 (scale 1-5)
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after dischargePercent: 12%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after dischargePercent: 88%

Surgical Complications and Mortality Measures
(2016-04-01~2019-03-31)

Measure NameCompared to NationalDenominatorScore
Rate of complications for hip/knee replacement patients
Death rate for heart attack patientsNo Different Than the National Rate24711.8
Death rate for CABG surgery patientsNo Different Than the National Rate2301.9
Death rate for COPD patientsNo Different Than the National Rate3110
Death rate for heart failure patientsNo Different Than the National Rate43011.3
Death rate for pneumonia patientsNo Different Than the National Rate6215.1
Death rate for stroke patientsNo Different Than the National Rate60112.5
Postoperative Acute Kidney Injury Requiring Dialysis RateNo Different Than the National Rate17151.03
Postoperative Respiratory Failure RateNo Different Than the National Rate8973.53
Serious blood clots after surgeryNo Different Than the National Rate27053.43
Blood stream infection after surgeryNo Different Than the National Rate16973.38
A wound that splits open after surgery on the abdomen or pelvisNo Different Than the National Rate2790.90
Accidental cuts and tears from medical treatmentNo Different Than the National Rate5921.33
Pressure soresNo Different Than the National Rate42740.97
Deaths among Patients with Serious Treatable Complications after SurgeryBetter Than the National Rate158123.01
Collapsed lung due to medical treatmentNo Different Than the National Rate52570.30
Broken hip from a fall after surgeryNo Different Than the National Rate44960.10
Serious complicationsNo Different Than the National Value0.94
Perioperative Hemorrhage or Hematoma RateNo Different Than the National Rate23583.45

Location Information

Street Address 500 17TH AVENUE
City SEATTLE
State WA
Zip Code 98122

Hospitals in the same zip code

Hospital NameAddressTelephoneOverall Rating
Swedish Medical Center 747 Broadway, Seattle, WA 98122(206) 386-60004

Hospitals in the same city

Hospital NameAddressTelephoneOverall Rating
Uw Medicine/Northwest Hospital 1550 North 115th Street, Seattle, WA 98133(206) 364-05504
Navos - Inpatient Services 2600 Southwest Holden, Seattle, WA 98126(206) 933-7299
University of Washington Medical Ctr 1959 Ne Pacific St Box 356151, Seattle, WA 98195(206) 598-33004
Harborview Medical Center 325 9th Avenue, Seattle, WA 98104(206) 744-95352
Kaiser Permanente Central Hospital 201 - 16th Avenue East, Seattle, WA 98112(206) 326-4941
Virginia Mason Medical Center 925 Seneca St, Seattle, WA 98101(206) 223-66005
Seattle Children's Hospital 4800 Sand Point Way Ne, Po Box C-5371, Seattle, WA 98105(206) 987-2000

Hospitals in the state of WA

Hospital NameAddressTelephoneOverall Rating
Evergreenhealth Medical Center 12040 Ne 128th Street, Kirkland, WA 98034(425) 899-10005
Olympic Medical Center 939 Caroline St, Port Angeles, WA 98362(360) 417-70004
Valley Medical Center 400 S 43rd St, Renton, WA 98055(425) 228-34404
Samaritan Hospital 801 East Wheeler Road, Moses Lake, WA 98837(509) 765-56064
Providence St Mary Medical Center 401 W Poplar St, Walla Walla, WA 99362(509) 525-58905
Jefferson Healthcare 834 Sheridan Street, Port Townsend, WA 98368(360) 385-22004
Pullman Regional Hospital 835 S Bishop Blvd, Pullman, WA 99163(509) 332-25414
Legacy Salmon Creek Medical Center 2211 Ne 139th Street, Vancouver, WA 98686(360) 487-10005
Lourdes Medical Center 520 N Fourth Avenue, Pasco, WA 99301(509) 546-22785
St Joseph Hospital 2901 Squalicum Parkway, Bellingham, WA 98225(360) 734-54004
Find all hospitals in the state of WA

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Swedish Medical Center 747 Broadway, Seattle, WA 98122(206) 386-60004

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Dataset Information

This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.