Swedish Medical Center / Cherry Hill is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #500025. The hospital type is acute care hospitals. The address is 500 17th Avenue, Seattle, WA 98122. The overall rating is 5.
| Facility ID | 500025 |
| Facility Name | SWEDISH MEDICAL CENTER / CHERRY HILL |
| Address | 500 17th Avenue Seattle WA 98122 |
| County | King |
| Telephone | (206) 320-2000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Church |
| Emergency Services | Yes |
| Overall Rating | 5 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 5. Better than the national value: 1, No different: 4, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 7. Better than the national value: 1, No different: 6, Worse: 0 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 63% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 9% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 28% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 56% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 8% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 36% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 70% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 21% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 79% |
| Nurse communication - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 3% |
| Nurse communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 18% |
| Patients who reported that their doctors "Always" communicated well | Percent: 82% |
| Doctor communication - linear mean score | Score: 93 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 4% |
| Doctor communication - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 14% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 60% |
| Staff responsiveness - linear mean score | Score: 83 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 8% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 32% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 60% |
| Communication about medicines - linear mean score | Score: 76 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
| Communication about medicines - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 20% |
| Discharge information - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 14% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 86% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 43% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 5% |
| Care transition - linear mean score | Score: 82 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 52% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 36% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 59% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 48% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 5% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 47% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 46% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 4% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 50% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 16% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 84% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 78% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 4% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 18% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 81% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 15% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 88% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 9% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 5% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 18% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 77% |
| Overall hospital rating - linear mean score | Score: 90 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 77% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 8% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 15% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 74% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 3% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 23% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 75% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 3% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 22% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 87% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 42% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 14% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 44% |
| Quietness - linear mean score | Score: 75 (scale 1-100) |
| Quietness - star rating | Rating: 1 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 3% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 79% |
| Recommend hospital - linear mean score | Score: 92 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 18% |
| Recommend hospital - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 42% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 32% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 26% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 12% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 88% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | ||||
| Death rate for heart attack patients | No Different Than the National Rate | 247 | 11.8 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 230 | 1.9 | |
| Death rate for COPD patients | No Different Than the National Rate | 31 | 10 | |
| Death rate for heart failure patients | No Different Than the National Rate | 430 | 11.3 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 62 | 15.1 | |
| Death rate for stroke patients | No Different Than the National Rate | 601 | 12.5 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1715 | 1.03 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 897 | 3.53 | |
| Serious blood clots after surgery | No Different Than the National Rate | 2705 | 3.43 | |
| Blood stream infection after surgery | No Different Than the National Rate | 1697 | 3.38 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 279 | 0.90 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 592 | 1.33 | |
| Pressure sores | No Different Than the National Rate | 4274 | 0.97 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | Better Than the National Rate | 158 | 123.01 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 5257 | 0.30 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 4496 | 0.10 | |
| Serious complications | No Different Than the National Value | 0.94 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 2358 | 3.45 |
| Street Address |
500 17TH AVENUE |
| City | SEATTLE |
| State | WA |
| Zip Code | 98122 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Swedish Medical Center | 747 Broadway, Seattle, WA 98122 | (206) 386-6000 | 4 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Seattle Children's Hospital | 4800 Sand Point Way Ne, Po Box C-5371, Seattle, WA 98105 | (206) 987-2000 | |
| Harborview Medical Center | 325 9th Avenue, Seattle, WA 98104 | (206) 744-9535 | 2 |
| Virginia Mason Medical Center | 925 Seneca St, Seattle, WA 98101 | (206) 223-6600 | 5 |
| Navos - Inpatient Services | 2600 Southwest Holden, Seattle, WA 98126 | (206) 933-7299 | |
| Uw Medicine/Northwest Hospital | 1550 North 115th Street, Seattle, WA 98133 | (206) 364-0550 | 4 |
| University of Washington Medical Ctr | 1959 Ne Pacific St Box 356151, Seattle, WA 98195 | (206) 598-3300 | 4 |
| Kaiser Permanente Central Hospital | 201 - 16th Avenue East, Seattle, WA 98112 | (206) 326-4941 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Evergreenhealth Medical Center | 12040 Ne 128th Street, Kirkland, WA 98034 | (425) 899-1000 | 5 |
| Multicare Covington Medical Center | 17700 Se 272nd St, Covington, WA 98042 | (253) 372-7400 | |
| Snoqualmie Valley Hospital | 9801 Frontier Ave Se, Snoqualmie, WA 98065 | (425) 831-2300 | |
| Multicare Auburn Medical Center | 202 North Division Street Plaza One, Auburn, WA 98001 | (253) 833-7711 | 3 |
| Cascade Behavioral Hospital | 12844 Military Road South, Tukwila, WA 98168 | (206) 244-0180 | |
| Highline Medical Center | 16251 Sylvester Road Sw, Burien, WA 98166 | (206) 431-5237 | 2 |
| Multicare Good Samaritan Hospital | 401 15th Avenue Se, Auburn, WA 98002 | (253) 697-4000 | 2 |
| St Francis Community Hospital | 34515 9th Avenue South, Federal Way, WA 98003 | (253) 944-8100 | 3 |
| Swedish Issaquah | 751 Ne Blakely Dr, Issaquah, WA 98029 | (425) 313-4000 | 4 |
| Bhc Fairfax Hospital | 10200 Ne 132nd St, Kirkland, WA 98034 | (425) 821-2000 | |
| Find all hospitals in the county of King | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Truman Medical Center Hospital Hill | 2301 Holmes Street, Kansas City, MO 64108 | (816) 404-1000 | 2 |
| Chestnut Hill Hospital | 8835 Germantown Ave, Philadelphia, PA 19118 | (215) 248-8200 | 4 |
| Hill Regional Hospital | 101 Circle Drive, Hillsboro, TX 76645 | (254) 580-8500 | |
| Novant Health Mint Hill Medical Center | 8201 Healthcare Loop, Charlotte, NC 28215 | (704) 384-4089 | |
| Swedish Medical Center | 747 Broadway, Seattle, WA 98122 | (206) 386-6000 | 4 |
| Swedish Hospital | 5145 N California Ave, Chicago, IL 60625 | (773) 878-8200 | 3 |
| Hill Country Memorial Hospital Inc | 1020 South State Highway 16, Fredericksburg, TX 78624 | (830) 997-4353 | 5 |
| Swedish American Hospital | 1401 East State Street, Rockford, IL 61104 | (815) 968-4400 | 3 |
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