Deaconess Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #500044. The hospital type is acute care hospitals. The address is W 800 Fifth Avenue, Spokane, WA 99204. The overall rating is 4.
| Facility ID | 500044 |
| Facility Name | DEACONESS MEDICAL CENTER |
| Address | W 800 Fifth Avenue Spokane WA 99204 |
| County | Spokane |
| Telephone | (509) 473-5800 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Overall Rating | 4 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 7. Better than the national value: 0, No different: 7, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 7. Better than the national value: 3, No different: 4, Worse: 0 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 11. Better than the national value: 1, No different: 9, Worse: 1 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 10. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 60% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 29% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 51% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 38% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 69% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 22% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 75% |
| Nurse communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 21% |
| Patients who reported that their doctors "Always" communicated well | Percent: 78% |
| Doctor communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 5% |
| Doctor communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 56% |
| Staff responsiveness - linear mean score | Score: 81 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 11% |
| Staff responsiveness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 33% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 60% |
| Communication about medicines - linear mean score | Score: 76 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 21% |
| Communication about medicines - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 19% |
| Discharge information - linear mean score | Score: 87 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 13% |
| Discharge information - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 87% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 47% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
| Care transition - linear mean score | Score: 80 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 47% |
| Care transition - star rating | Rating: 2 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 40% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 55% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 52% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 7% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 41% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 49% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 5% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 46% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 14% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 86% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 71% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 24% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 76% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 19% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 86% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 11% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 9% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 26% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 65% |
| Overall hospital rating - linear mean score | Score: 86 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 73% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 10% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 17% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 70% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 25% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 71% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 5% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 24% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 2% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 49% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 14% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 37% |
| Quietness - linear mean score | Score: 77 (scale 1-100) |
| Quietness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 6% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 66% |
| Recommend hospital - linear mean score | Score: 86 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 28% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 47% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 31% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 22% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 12% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 88% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | No Different Than the National Rate | 289 | 3.3 | |
| Death rate for heart attack patients | No Different Than the National Rate | 273 | 12.6 | |
| Death rate for CABG surgery patients | No Different Than the National Rate | 95 | 2 | |
| Death rate for COPD patients | No Different Than the National Rate | 174 | 8.6 | |
| Death rate for heart failure patients | No Different Than the National Rate | 359 | 11.9 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 429 | 14.5 | |
| Death rate for stroke patients | No Different Than the National Rate | 234 | 13.6 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1495 | 1.29 | |
| Postoperative Respiratory Failure Rate | Worse Than the National Rate | 1162 | 9.94 | |
| Serious blood clots after surgery | No Different Than the National Rate | 2586 | 4.31 | |
| Blood stream infection after surgery | No Different Than the National Rate | 1486 | 3.82 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 841 | 0.95 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1604 | 1.39 | |
| Pressure sores | No Different Than the National Rate | 4751 | 0.27 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 143 | 160.91 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 6080 | 0.41 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 5493 | 0.10 | |
| Serious complications | No Different Than the National Value | 1.04 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 2469 | 3.01 |
| Street Address |
W 800 FIFTH AVENUE |
| City | SPOKANE |
| State | WA |
| Zip Code | 99204 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Inland Northwest Behavioral Health | 104 W 5th Ave, Spokane, WA 99204 | (425) 821-2000 | |
| Shriners Hospital for Children | 911 West 5th Avenue, Spokane, WA 99204 | (509) 623-0422 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Prov Sacred Hrt Med Ctr & Childs Hosp. | 101 West 8th Avenue, Spokane, WA 99220 | (509) 474-3131 | 3 |
| Providence Holy Family Hospital | 5633 North Lidgerwood, Spokane, WA 99208 | (509) 482-0111 | 2 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Central Washington Hospital | 1201 South Miller Street, Wenatchee, WA 98807 | (509) 662-1511 | 4 |
| Olympic Medical Center | 939 Caroline St, Port Angeles, WA 98362 | (360) 417-7000 | 4 |
| Kadlec Regional Medical Center | 888 Swift Blvd, Richland, WA 99352 | (509) 946-4611 | 4 |
| Lourdes Medical Center | 520 N Fourth Avenue, Pasco, WA 99301 | (509) 546-2278 | 5 |
| Legacy Salmon Creek Medical Center | 2211 Ne 139th Street, Vancouver, WA 98686 | (360) 487-1000 | 5 |
| Providence St Mary Medical Center | 401 W Poplar St, Walla Walla, WA 99362 | (509) 525-5890 | 5 |
| Island Hospital | 1211 24th Street, Anacortes, WA 98221 | (360) 299-1300 | 4 |
| Valley Medical Center | 400 S 43rd St, Renton, WA 98055 | (425) 228-3440 | 4 |
| Evergreenhealth Medical Center | 12040 Ne 128th Street, Kirkland, WA 98034 | (425) 899-1000 | 5 |
| Providence St Joseph Hospital | 500 East Webster, Chewelah, WA 99109 | (509) 935-8211 | 5 |
| Find all hospitals in the state of WA | |||
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Jfk Medical Center | 65 James Street, Edison, NJ 08818 | (732) 321-7000 | 2 |
| Beth Israel Deaconess Hospital Plymouth | 275 Sandwich Street, Plymouth, MA 02360 | (508) 746-2000 | 5 |
| Lac+Usc Medical Center | 1200 N State St, Room C2k100, Los Angeles, CA 90033 | (323) 226-2800 | 2 |
| Beth Israel Deaconess Hospital - Needham | 148 Chestnut Street, Needham, MA 02494 | (781) 453-3002 | 5 |
| Northwood Deaconess Health Center | Po Box 190, Northwood, ND 58267 | (701) 587-6060 | |
| O U Medical Center | 700 Ne 13th Street, Oklahoma City, OK 73104 | (405) 271-4700 | 1 |
| Deaconess Hospital Inc | 600 Mary St, Evansville, IN 47747 | (812) 450-5000 | 3 |
| Beth Israel Deaconess Medical Center | 330 Brookline Avenue, Boston, MA 02215 | (617) 667-7000 | 3 |
| Big Sky Medical Center | 334 Town Center Ave, Big Sky, MT 59716 | 4069956995 | |
| Big Sky Medical Center | 334 Town Center Ave, Big Sky, MT 59716 | (406) 995-6995 |
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This dataset includes 5 thousand hospitals registered with the U.S Centers for Medicare & Medicaid Services. Each hospital is registered with addresses, phone numbers, hospital type, and overall hospital rating, etc.