Harborview Medical Center is a hospital registered with U.S Centers for Medicare & Medicaid Services. The facility number is #500064. The hospital type is acute care hospitals. The address is 325 9th Avenue, Seattle, WA 98104. The overall rating is 2.
| Facility ID | 500064 |
| Facility Name | HARBORVIEW MEDICAL CENTER |
| Address | 325 9th Avenue Seattle WA 98104 |
| County | King |
| Telephone | (206) 744-9535 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Government - Local |
| Emergency Services | Yes |
| Overall Rating | 2 |
| Mortality Measure | Total measures in the group: 7. Facility reported measures count: 6. Better than the national value: 0, No different: 6, Worse: 0 |
| Safety of Care Measure | Total measures in the group: 8. Facility reported measures count: 6. Better than the national value: 0, No different: 5, Worse: 1 |
| Readmission Measure | Total measures in the group: 11. Facility reported measures count: 9. Better than the national value: 0, No different: 7, Worse: 2 |
| Patient Experience Measure | Total measures in the group: 8. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Timly Effectiveness Measure | Total measures in the group: 14. Facility reported measures count: 8. Better than the national value: , No different: , Worse: |
| Notes | The Overall Hospital Quality Star rating summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s overall star rating is calculated using only those measures for which data are available. The average is about 37 measures. Hospitals report data to the Centers for Medicare & Medicaid Services through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall star ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals. The methodology uses a simple average of measure scores to calculate measure group scores and Z-score standardization to standardize measure group scores for these 5 measure groups: 1. Mortality 2. Safety of Care 3. Readmission 4. Patient Experience 5. Timely & Effective Care After estimating the group score for each hospital and each group, CMS calculates a weighted average to combine the 5 group scores into a single hospital summary score. If a hospital is missing a measure category or group, the weights are redistributed proportionally amongst the qualifying measure categories or groups. |
| Question | Responses |
|---|---|
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Percent: 61% |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Percent: 11% |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Percent: 28% |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Percent: 59% |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Percent: 10% |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Percent: 31% |
| Patients who reported that their room and bathroom were "Always" clean | Percent: 67% |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Percent: 9% |
| Patients who reported that their room and bathroom were "Usually" clean | Percent: 24% |
| Cleanliness - linear mean score | Score: 86 (scale 1-100) |
| Cleanliness - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their nurses "Always" communicated well | Percent: 77% |
| Nurse communication - linear mean score | Score: 91 (scale 1-100) |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | Percent: 4% |
| Nurse communication - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that their nurses "Usually" communicated well | Percent: 19% |
| Patients who reported that their doctors "Always" communicated well | Percent: 77% |
| Doctor communication - linear mean score | Score: 90 (scale 1-100) |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | Percent: 6% |
| Doctor communication - star rating | Rating: 2 (scale 1-5) |
| Patients who reported that their doctors "Usually" communicated well | Percent: 17% |
| Patients who reported that they "Always" received help as soon as they wanted | Percent: 60% |
| Staff responsiveness - linear mean score | Score: 83 (scale 1-100) |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Percent: 11% |
| Staff responsiveness - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that they "Usually" received help as soon as they wanted | Percent: 29% |
| Patients who reported that staff "Always" explained about medicines before giving it to them | Percent: 60% |
| Communication about medicines - linear mean score | Score: 77 (scale 1-100) |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Percent: 20% |
| Communication about medicines - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | Percent: 20% |
| Discharge information - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | Percent: 11% |
| Discharge information - star rating | Rating: 4 (scale 1-5) |
| Patients who reported that YES, they were given information about what to do during their recovery at home | Percent: 89% |
| Patients who "Agree" they understood their care when they left the hospital | Percent: 40% |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Percent: 6% |
| Care transition - linear mean score | Score: 82 (scale 1-100) |
| Patients who "Strongly Agree" they understood their care when they left the hospital | Percent: 54% |
| Care transition - star rating | Rating: 3 (scale 1-5) |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 33% |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Percent: 5% |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Percent: 62% |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Percent: 44% |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Percent: 8% |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Percent: 48% |
| Patients who "Agree" that they understood their responsiblities in managing their health | Percent: 41% |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Percent: 6% |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Percent: 53% |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Percent: 12% |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Percent: 88% |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Percent: 71% |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Percent: 8% |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Percent: 21% |
| Patients who reported that their doctors "Always" listened carefully to them | Percent: 76% |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Percent: 6% |
| Patients who reported that their doctors "Usually" listened carefully to them | Percent: 18% |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Percent: 84% |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Percent: 13% |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Percent: 9% |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Percent: 21% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Percent: 70% |
| Overall hospital rating - linear mean score | Score: 88 (scale 1-100) |
| Overall hospital rating - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Percent: 75% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Percent: 10% |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Percent: 15% |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Percent: 72% |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Percent: 5% |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Percent: 23% |
| Patients who reported that their nurses "Always" listened carefully to them | Percent: 73% |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Percent: 4% |
| Patients who reported that their nurses "Usually" listened carefully to them | Percent: 23% |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Percent: 85% |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Percent: 3% |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Percent: 12% |
| Patients who reported that the area around their room was "Always" quiet at night | Percent: 37% |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Percent: 24% |
| Patients who reported that the area around their room was "Usually" quiet at night | Percent: 39% |
| Quietness - linear mean score | Score: 69 (scale 1-100) |
| Quietness - star rating | Rating: 1 (scale 1-5) |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | Percent: 6% |
| Patients who reported YES, they would definitely recommend the hospital | Percent: 73% |
| Recommend hospital - linear mean score | Score: 89 (scale 1-100) |
| Patients who reported YES, they would probably recommend the hospital | Percent: 21% |
| Recommend hospital - star rating | Rating: 3 (scale 1-5) |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Percent: 46% |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Percent: 30% |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Percent: 24% |
| Summary star rating | Rating: 3 (scale 1-5) |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Percent: 10% |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Percent: 90% |
| Measure Name | Compared to National | Denominator | Score | |
|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients | Number of Cases Too Small | |||
| Death rate for heart attack patients | No Different Than the National Rate | 87 | 14.4 | |
| Death rate for CABG surgery patients | ||||
| Death rate for COPD patients | No Different Than the National Rate | 71 | 8.5 | |
| Death rate for heart failure patients | No Different Than the National Rate | 116 | 10 | |
| Death rate for pneumonia patients | No Different Than the National Rate | 153 | 13.5 | |
| Death rate for stroke patients | No Different Than the National Rate | 325 | 15.9 | |
| Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than the National Rate | 1138 | 1.23 | |
| Postoperative Respiratory Failure Rate | No Different Than the National Rate | 909 | 4.23 | |
| Serious blood clots after surgery | Worse Than the National Rate | 2928 | 5.60 | |
| Blood stream infection after surgery | No Different Than the National Rate | 1109 | 5.17 | |
| A wound that splits open after surgery on the abdomen or pelvis | No Different Than the National Rate | 438 | 1.07 | |
| Accidental cuts and tears from medical treatment | No Different Than the National Rate | 1267 | 1.80 | |
| Pressure sores | No Different Than the National Rate | 5900 | 0.23 | |
| Deaths among Patients with Serious Treatable Complications after Surgery | No Different Than the National Rate | 299 | 184.47 | |
| Collapsed lung due to medical treatment | No Different Than the National Rate | 6769 | 0.28 | |
| Broken hip from a fall after surgery | No Different Than the National Rate | 4512 | 0.11 | |
| Serious complications | No Different Than the National Value | 0.97 | ||
| Perioperative Hemorrhage or Hematoma Rate | No Different Than the National Rate | 2812 | 2.46 |
| Street Address |
325 9TH AVENUE |
| City | SEATTLE |
| State | WA |
| Zip Code | 98104 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Swedish Medical Center / Cherry Hill | 500 17th Avenue, Seattle, WA 98122 | (206) 320-2000 | 5 |
| Virginia Mason Medical Center | 925 Seneca St, Seattle, WA 98101 | (206) 223-6600 | 5 |
| Seattle Children's Hospital | 4800 Sand Point Way Ne, Po Box C-5371, Seattle, WA 98105 | (206) 987-2000 | |
| Uw Medicine/Northwest Hospital | 1550 North 115th Street, Seattle, WA 98133 | (206) 364-0550 | 4 |
| Navos - Inpatient Services | 2600 Southwest Holden, Seattle, WA 98126 | (206) 933-7299 | |
| University of Washington Medical Ctr | 1959 Ne Pacific St Box 356151, Seattle, WA 98195 | (206) 598-3300 | 4 |
| Swedish Medical Center | 747 Broadway, Seattle, WA 98122 | (206) 386-6000 | 4 |
| Kaiser Permanente Central Hospital | 201 - 16th Avenue East, Seattle, WA 98112 | (206) 326-4941 |
| Hospital Name | Address | Telephone | Overall Rating |
|---|---|---|---|
| Swedish Issaquah | 751 Ne Blakely Dr, Issaquah, WA 98029 | (425) 313-4000 | 4 |
| Jefferson Healthcare | 834 Sheridan Street, Port Townsend, WA 98368 | (360) 385-2200 | 4 |
| Kittitas Valley Community Hospital | 603 South Chestnut, Ellensburg, WA 98926 | (509) 962-9841 | 4 |
| Deaconess Medical Center | W 800 Fifth Avenue, Spokane, WA 99204 | (509) 473-5800 | 4 |
| Legacy Salmon Creek Medical Center | 2211 Ne 139th Street, Vancouver, WA 98686 | (360) 487-1000 | 5 |
| Pullman Regional Hospital | 835 S Bishop Blvd, Pullman, WA 99163 | (509) 332-2541 | 4 |
| Overlake Hospital Medical Center | 1035-116th Ave Ne, Bellevue, WA 98004 | (425) 688-5000 | 4 |
| Valley Medical Center | 400 S 43rd St, Renton, WA 98055 | (425) 228-3440 | 4 |
| St Joseph Hospital | 2901 Squalicum Parkway, Bellingham, WA 98225 | (360) 734-5400 | 4 |
| Providence St Mary Medical Center | 401 W Poplar St, Walla Walla, WA 99362 | (509) 525-5890 | 5 |
| Find all hospitals in the state of WA | |||
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